This is a great smaller size branch for this bank. They have good management and the tellers are…read morealways helpful, friendly, and courteous.

Recently sent checks to pay our loans off we have with true sky. We have a receipt showing a date…read moreand signature from when it was delivered and who received the checks. Almost 3 weeks later we realized money was taken out of our account because true sky has not closed out our loans with the checks we sent. I called to sort this issue out, was told this person is waiting on a response and that I would get a call back, never got a call back. Two days later my husband physically goes to the bank to sort the issue out, he was told to hang tight while they figure it out. He waits for an hour and no one can seem to find the person responsible for these checks and promised my husband he would "call him back", never called back. Going on almost a week with no answer as to why our loans are not closed out with the checks that were proven to be delivered to that location, seriously can not believe we are having to deal with this. Anyone we call has "no idea what's going on". I guess it doesn't matter if we call or go up to the bank we just can't get help because people don't know how to find the person that lost our checks. Insane. So, if you are not wanting to be constantly ignored and want to take a loan out and actually be able to close it when the time comes because of someone actually doing their job, then I recommend you go with literally anyone else but TrueSky.

Doubting they are customer friendly....having to be deligent with direct deposit messed…read moreup and then blaming the poor customers....by demanding fee. Did notice the older staff gone ...... Call us back...

Terrible bank and worse customer service. Could not successfully open a child's savings account and…read morewas given no valid or concrete reason for being rejected after abiding by all bank's requests for documentation. Horrible experience. Do not recommend!

Friendly and knowledgeable employees. Opened a High Interest Savings Account a few months ago…read moresince I recently moved to Mustang and no Wells Fargo Banks in Oklahoma which is weird. This week I opened a Free Checking Account for my pension to direct deposit to. I also had some documents Notarized for free which is a nice service. Bank is clean and has a small waiting area with coffee. Drive thru and ATM is also on the premises. Everyone says Hi when you walk in the door.

From the owner: MidFirst Bank offers a full range of personal, commercial, business, trust, wealth management,…read moreprivate banking, and mortgage products and services. As the largest privately owned bank in the United States, MidFirst Bank occupies a rare position within the banking industry and provides its customers a special brand of banking. MidFirst Bank has banking centers in Oklahoma, Arizona, Colorado and Texas, and it provides commercial lending, wealth management and private banking nationally.

This review is for Midfirst credit card. I have banked with…read moreMidfirst for 20yrs, and always was happy with the customer service and everything. Unfortunately, I recently decided to get a Midfirst credit card, and thus my troubles began. I had a bad charge on it, but Midfirst will not investigate. I've spent hours on the phone, transferred time and again, but never was able to talk with anyone who could help with my problem. They told me I had to fax papers. There wasn't even a number I could call! This is the worst experience that I've had with any credit card. I highly recommend that you not get a Midfirst credit card.

Midfirst offers a lot of options for me that make my life easier. There are always locations near…read moremy work or home, and I have moved a couple of times over the past few years. Their online account access is very streamlined and easy to access. I have never been slammed with any hidden fees. The only reason I'm not rating this location five stars is because the drive through service has been very slow when I have been through.

Andrea Munoz Barrios: I recommend visiting her at TFCU for banking needs. She demonstrated…read moreexceptional performance, showcased extensive knowledge of her role, and exhibited a pleasant demeanor; her service was outstanding.

I have been with TFCU for over 4 years. The Customer…read moreservice is always helpful and professional. Highly recommended.