We had Deck and Drive install a travertine patio. Two of our neighbors had used Deck and Drive, and…read morewe were impressed with the work and the fact that, in both cases, they came back to change things to be sure the customers were satisfied. In one case, they came back after a full year. I had questions about the contract, and their incredible representative spent over an hour with me answering every question. Now - as for the work: I was incredibly impressed with the very careful measuring done as the sand was being sloped just right for proper drainage. Everyone worked with me when we were delayed by our HOA. They also changed their schedule so that we could get a termite treatment done after they began the digging. The workers were polite, communicated well with me, and left our yard in perfect condition. We have faith that if something goes wrong, they will come back and fix it. I am a bit of a manager as work goes on in my house. They always made time to answer my questions. One remarkable part of the design and their mastery is that, when they looked ahead to where the patio would end, the layout would have left a very thin strip of tiles. They adjusted the size of the tiles in the design so that this didn't happen. Each worker told me what to expect in the next step and what to be sure got done. They even out the extra tiles where we wanted them in our garage. We love our beautiful patio!

Overall Job Quality is acceptable but probably lower than average. They promise a white glove…read moreservice and don't deliver. Sales and Estimate:If you enjoy a 3.5 hour time sales pitch then have D&D give you an estimate. They initially said they needed 1 hour of our time, they came at 5:30 and left at 9p. They start with an estimate that is double most others, then work their way back hard selling the entire time. They claim all their workers are with the company - no contractors (lie #1), I specifically asked do they leave a cement mess in my landscaping: they claimed they have white glove service and no materials like rinsed cement etc are left on property (lie #2). Cancellation Process: After signing, we decided we signed under pressure and duress and needed more time. We asked about canceling and our request was ignored for 4 days, when they responded they said it had passed the cancellation period and that there was a $6,000 fee to cancel. The founder got on the phone after we escalated our argument. Stephen assured me he would make a special effort to "micro-manage the hell out of my project" and I would be extremely happy. I never saw or heard from him after that conversation. Project review: Pablo (nice guy and the only one that promptly responded when we had issues) came out to review the project, dimensions etc. Never saw or heard from Stephen the micro-manager during this process. Demo and base rock layer: (delayed 1 week because initial inspections failed.) Seemed to do an ok job of prepping the base layer. These contractors (not Deck and Drive employees) caused some sidewalk damage that was never repaired even after requesting D&D to repair and then saying they would. I expected any sprinkler plumbing near the driveway to be destroyed and it was, however I was told they would leave it exposed or marked where the remaining pipes were - I had to dig up the base layer to find and repair the plumbing. Never saw or heard from Stephen the micro-manager during this process. Install: Contractors (not D&D employees) did the install. They were nice and did an ok job, with the exception of not getting the dimensions correct as contracted and shown on plan. The second day when it looked like they were finishing, I asked them to measure and compare to the plan, they took the time to extend the width at that point to plan. The area between the sidewalk and street was never extended to meet the street, instead they put an asphalt patch to make up the 6-8 inch gap.The micro-manager might have caught this - if only he had stopped by. Overall the job was ok, better than the previous asphalt driveway but not as nice as I hoped for based on Stephen the micro-manager's promise. Btw, never saw or heard from Stephen the micro-manager during this process. Sealing: a couple weeks after the install someone came out and cleaned, resanded, and sealed the driveway. Meh, several gaps remained. Never saw or heard from Stephen the micro-manager during this process. Permits and Inspections: After a couple of weeks I noticed the inspections were not scheduled on the city website, I called D&D, their dedicated permitting office somehow missed this and scheduled the inspections, which failed the first time through. Never saw or heard from Stephen the micro-manager during this process. Customer Care and Followup: never ( I waited 3 months to post this review) heard from Deck & Drive to ask how it went. They simply never reached out to ask. They are focused solely on sales and not on customer satisfaction, it's like they could care less. I would be surprised if this company lasts much longer.

They were supposed to give me a price on a sea wall crack & never heard back from them. I…read moreunderstand why they're permanently closed

Adam had his crew at my home on time! The men worked…read morediligently and neatly during the entire process! My new floor looks great!

These guys did a great job. From estimate to completion was one week. I wasn't even in town when it…read morewas being done.

Alberto was very responsive from the initial inquiry to completing the job…read more Did the job at a fair price and very well done. Would definitely do business with them again.

Daniel and his team did an AMAZING job of bringing my tired asphalt driveway back to life. They are…read morepunctual, polite, and artists in the work they perform. They have an attention to detail and providing a great service/product for a fair price. I will refer them to anyone who needs this service. Additionally they are coming back to put pavers around the perimeter of driveway. Like framing a work of art. A+++

From the owner: We Like to everything the right way and have good communication with future customers when doing…read morethe work - Pavers - Asphalt New/ Repairs - Pool Decks - Patios

Super Fast. Great pricing. Awesome job!!! I will definitely…read moreuse them again with future projects.

No, Surge, that is not accurate. Your crew repeatedly did not show top when they said they were…read moregoing to, in fine weather. Then on a Saturday morning they would randomly call wanting to come over when I had company. It went on for three weeks before I finally had a company that does nothing but sealing do it. Also, the pavers are sinking, are uneven and have caused a tripping hazard. That has nothing to do with sealing. The flagpole would not stay up in any weather. the four pieces would fall in on themselves, so I was left with one three foot flagpole. Multiple people tried to fix it. I finally just pulled it out of the ground with one hand. I do appreciate you getting in touch and trying to fix this, but with such a history of so many things being done wrong, done poorly, or not done, it seems foolish to continue - I simply have no confidence it would ever be done right, so I will take responsibility for fixing it.

Master Brick Pavers worked with us every step of the way from pricing, picking the right colors and…read morepatterns to completion of an excellent job. Would definitely recommend.

Master Brick Pavers did a great job when it comes to extending my pavers, but when it comes to…read morepermitting and sealing they are lacking. After they finished installing my pavers they outsourced the sealing to another company. They came and sealed everything quickly and without issues. A month later I start noticing weeds popping up and several parts of my driveway and backyard. Sealing: Sealing pavers should prevent most weeds from growing due to the sealer going in between the cracks and hardening. I've had pavers sealed at least five times in previous homes by different companies and once by my own two hands. My parents have been sealing their pavers for at least 20 years. I even confirmed with neighbors in my same neighborhood and all of them said they either get no weeds or one or two pop up every few months. The neighbors sealed their home between a month and a year and a half ago. I found at least a dozen competitors websites in Broward county that say sealing prevents weeds. I contacted the company and they just kept giving me the runaround on the phone saying sealing pavers do not prevent weeds. Eventually several weeks later the owner showed up to take a look. All he did was give me the runaround and wasted 30 minutes of my time talking in circles. Everything I said in the previous paragraph in this review did not matter to him. We both also found an issue with a small part of the paver install that he said "This is shitty work". He also mentioned several times that he wanted to look at what I paid for the sealing After our conversation he left and never heard back from him or the company again. Not even for the paver install mistake or about his questions about payment. It's now been 3 months and weeds are growing several times faster and I'm out there at least every other day spraying for new weeds. When in the past I sprayed for a few weeds maybe once every 2 to 3 months. Wasted $1045 for sealing. Permits: Took about 5 months to get a permit which is not unusual right now due to the backup. But 2 to 3 months into getting the permit, the process got delayed because we had to fill out five more forms that they did not know about. They have done at least a dozen homes in my neighborhood in the last year and a half. So I don't understand how this happened.