I got estimates from four fencing companies…read more Final Touch Fencing had the best price. Robert and Marisa were very helpful throughout the entire process. They answered all my questions and offering options and insights that I had not considered. I share a fence line with three neighbors. FTF gave me a detailed breakdown of what each neighbor's share would be. This made approaching my neighbors so much easier. They handled all permits and were great about keeping me updated. FTF threw out my old fence. They carefully cleared bushes and landscaping, preserving several that otherwise may have been removed. I removed four mulberry trees from the property and FTF coordinated and worked around the tree company with no issues. I especially appreciated how flexible Final Touch was--just prior to the start date I decided to add a small separate fence around my side door and an eight foot gate to allow for improved access to my backyard. These changes did not delay the project and the additional cost of these changes was very reasonable. Overall, my new fence exceeds my expectations and I am very happy. My three neighbors are happy and I have been getting compliments from passersby. I will be following up with final touch in three months to seal the wood when it is ready. My only regret is I did not do this sooner. I highly recommend Final Touch Fencing

Great job. Answered the question call prompt. Reasonable quote. Great company to work with.read more

From the initial phone call through picking up our order, we were met with rude and unprofessional…read morebehavior. At times, the interaction felt insulting, which made the entire experience very unpleasant. Because of this, I would not recommend this company.

Really? Called for a quote and sent a sketch of the project. Here is the response…read more.. That sure looks like a drawing from xxxx we'd need to see the yard, which we'll do if you want to meet and we only do cedar, no treated, xxxx will do treated, we are going to be more than him, as we have a building and give a 5 year labor warranty, as opposed to a guy in a pickup truck....do you want an estimator to reach out to schedule a visit? I responded "No thanks". What an insulting response. It's no wonder why the reviews are poor.

From day one, "B & B FENCE" has been there above and beyond in every aspect. There was not one bump…read morein the road with our service. "B & B FENCE" & staff did an amazing job. The entire company was well stocked with everything needed. This team was more than we ever expected it to be, They answered every question we had. Even the stupid ones. They are an honest and outstanding company. "B & B FENCE" has been there for us in every facet of our fence service needs. Their team was at our beck and call for the entire day for anything we needed they supplied. The entire experience was top-notch. Thanks so much, A-1

They installed my polyvinyl privacy fence and gate with lamps. Excellent products and service!read more

Fair price for better product and fast clean installation thanks guys…read more My fence will last for years.

Not sure what happened to these guys! I used them 7 years ago they were amazing! Paid almost triple…read morethis year, owners son did the install, took them 3 days to complete a 1 day job (that's what they quoted me) son & the crew kept having to leave. I requested an estimate on another property they said they would have to me on a Monday they never quoted me or called me back. Left voicemails still no return call. The customer service gals are always super nice but no return calls.

The website invites you to complete the on line info for a quote. When you do you will receive an…read moreauto email stating to call the office (they won't call you). When you call, they will tell you we need other information so we dont use the on line request. The other information they need is your cross street so they can tell you if they serve your area. Note: They don't service Detroit.

was ready to give them a check for a deposit on a $11k job. Tom seemed very experienced and had…read moreintegrity. However, the office clerk is impossible- a grump in answering the phone. So I tried calling in another day to ask a question about repairing my current gate to get me through the 12 week wait for new work - again office clerk was annoyed that she had to answer the phone. So I said I would call back to speak with Tom. A few minutes later the office clerk leaves a phone message chewing me out stating I had not right to ask about my current gate because I had not signed a contract. Then I remembered that voice from three years ago chewing me out for calling because they were booked for the next two years - I asked if someone could visit my property to give a quote....screamed back at me. So when I called back on the latest phone message I received, I told that office clerk that I'm gritting my teeth in dealing with her only because I want the fence work - Tom has integrity . Of course the office clerk went into a screaming rant and I responded with the f bomb. I vote with my dollars - I don't need the stress of dealing with this witchy office clerk.

Giving even one star is too much for this "business". I should have ran away immediately but I…read morehonestly wanted to give a small, local company some business immediately after the covid shutdown. This will be long, so if you want the TL; DR: DO NOT USE! We had someone give us a quote and we decided to go with them. They called to say someone would be coming out Monday. No one showed. No one called to inform us of the delay. We called and the secretary said someone will be out the next day and she literally just hung up on us. Tuesday came and went with no one showing up again. We called to cancel but later that day they called begging us to keep them and knocked off a couple hundred bucks. They claimed they were having a hard time finding people to work, which made sense due to the Covid/unemployment situation. So on Wednesday they came and all was looking okay. The job was finished on Monday, but they left all of their garbage (old fencing, screws/nails, etc) on our property AND left our gate looking like this pictures posted. Not level, uneven, and absolutely unsafe. We can't let our dog in the backyard. Can't trust our toddler to be kept inside the yard. We called the owner and he agreed it looked awful and the garbage left behind was unacceptable. He stated someone would be coming out that day to haul away the trash and look at the gate. No one ever came. No one ever called. So now we posted a negative review on his Facebook page and he decides to block us. Apparently someone saw them and called to ask what was included in the price, which the owner Bob said hauling away old fencing/garbage was included. Then this person asked why he didn't haul away our job and Bob got loud with him threatening to "knock teeth out" and that he was part of a motorcycle gang. Go view the FB page "family Fence LLC" and see for yourself! It's absolutely incredible to me that this company won't stand behind their work. I have called multiple news outlets in hopes of getting our story out there and that no one else gets screwed like we did. Call Lowe's and your will get a better fence at a comparable price, with MUCH better customer service and no threats of violence. SHAME ON YOU, BOB FISHER!

I left a long review on Google also. The owners have the worst communication skills. They don't…read morehave reliable help to show up on time. They are very unprofessional. They still have not finished the job properly, weeks later. No call-back. They hung up on my mom over the phone, still haven't got them to fix the last three panels of the fence that were hung improperly. Shoddy workmanship. Would NEVER recommend this company to anyone! The absolute worst!

This company embodies the qualities of COURTESY ,KNOWLEDGE AND…read more PROBLEM SOLVING. The team of SAM and his brother SCOTT ask you to develop a solution to your problem with them always keeping you informed . Once the plan is developed you see their hands on approach to implementing the execution with a crew of professionals. We had a fence problem with a storm destroying our gates. When you see a crew enjoying their work it exemplifies their dedication to their trade . You will not be disappointed with their work. Thank you AMBIENT.

I spoke with Sam regarding a large staining job and he was super helpful. We are new at this and…read morehe answered all of my questions and gave me valuable information. Would highly recommend!

When installing a fence for my neighbor, their crew made a mistake and cut a hole in my fence. I…read morewas quite mad about it when it happened and it and it took the company a few days, but they did eventually return my calls about the issue. Once they did call back, they recognized the issue and volunteered to make it right (no threatening or cajoling required on my part). A few days later I got home and as good a patch as one can imagine possible was done. It's easy to give companies praise when everything goes well. A lot more can be measured about a company when things don't go well. I can't speak to their general work because I didn't hire them. However, I wasn't even their client and they made sure to quickly fix my issue as best as they could. If they treat their clients the same way I imagine they'd be a great company to work with.

From the owner: Our concern and dedication to our customers is exemplified in each and every one of our projects…read more We take pride in our commitment to customer service; providing one hour emergency service, and year round maintenance and installation.