Communication. Alex was to come by to look at the property 2-3 weeks ago, haven't heard or seen…read morehim. I understand that contractors are busy and not all jobs may be large enough to warrant follow up, however as a customer who initiates the conversation and subsequent follow up, same should be expected from the contractor. Possibly this review will reset the engagement.

Highly recommend !!! He did a great job on my patio. He's extremly honest and has a hardworking…read moreteam. The patio was done under a week and I'm very pleased with the result.

Arlind and his family are incredibly professional and do great work at a fair price. I had 1 stone…read morestep, 2 walkways put in, and chimney work done by them which all came out great (in the gallery section of their website). I've been burned by three different contractors in 2022 alone. AQ is not your average contractor. They showed up on time, they stuck to their quote, and kept the job site (my lawn) very clean. They even showed the very next day to fix a minor issue with one stone.

From the owner: Looking for a reliable masonry contractor in West Hartford, Cheshire, Avon, or Farmington, CT? At…read moreAQ Masonry LLC, we specialize in delivering high-quality masonry and hardscape services that transform outdoor spaces. With years of experience, we provide a wide range of services, including paver patios, retaining walls, concrete driveways, walkways, natural stone veneer, and more. Our team is dedicated to helping homeowners enhance their properties with durable and beautiful features such as custom outdoor kitchens, firepits, and sitting walls. Whether you're looking for a complete hardscape design or need expert masonry work, AQ Masonry LLC is committed to delivering exceptional results with every project.

Absolute Nightmare. Requested small concrete patio to attach to existing concrete walkway. Nick…read moremanaged to get his truck "stuck" with "tires spinning", in the yard. Then my daughter luckily, observed Nick & realized the concrete step they were pouring, near the backdoor was too much of a drop to be safe & gave him direction on a solution. Where walkway & patio met, the cement was slapped on with no attempt to blend or delineate the combination of the two. The patio looks like a patchwork quilt. Seams, and footprints with numerous discolorations and stop & start imprints on cement prominent throughout. Nick's consistent reply to dissatisfaction with the patio was "once it settles, will be fine." Anything BUT fine, & after a time he agreed to "sand it." First with a small hand held sander with no improvement. Then with an industrial upright sander, he had ZERO control over. It flipped and tipped & flew through the air, as he tried unsuccessfully to hang on. This put circular gouges into cement. So patchwork now has circular gouges, as in alien landing sites. Nick Filled my refuge containers with cement bags . Nick consistently, & without permission helped himself to items in the garage. I continue to find cigarette butts in the yard, along with water bottles in the flower pots. I kept waiting for the Candid Camera crew to reveal themselves. They did not, but if I can save even one family from the nightmare of Nick's Masonry LLC, then it will have been worth my time to share this Nightmare.

Nick/Avni should not be in business and should not be working on houses. Stay far away! He is…read moreincompetent, cheap, and horrible to do business with. The siding he replaced on our house is falling off and warped after barely two years. His attempts to fix it made it worse and now he is refusing to refund us. We had two independent contractors come out and verified everything was done incorrectly and poorly. Nick also only employees people who are not qualified for the job and do not speak English so you cannot communicate with them. Nick was rude to me and refused to listen when issues were raised. Avoid if you don't want to deal with a headache. *Nick decided to use a picture from our construction on this page. Please see my pictures for the real quality of his work.

Great company to call when in need of concrete work. Very reliable and did the job right. Would…read moredefinitely use again!

From the owner: With a team of highly qualified construction personnel, Nadeau Brothers Concrete is proud to offer…read moresuperior construction services and time management capabilities. We take great pride in our commitment to performing work within established project schedules and have always met any challenge presented in this regard. Our professional approach to tackling scheduling issues has seen us successfully turn over projects on time and exceed the expectations of our clients. We believe that our expertise and experience in the field of construction gives us an advantage when it comes to meeting deadlines and handling challenges. We provide free estimates for all projects. Safety is our priority. All our employees are OSHA Certified. We pride ourselves in Quality Work and Professionalism. Nadeau Brothers Concrete is an Affirmative Action / Equal Opportunity Employer

We had our ugly fire place resurfaced to a clean white face and electric insert. The insert has…read moremultiple colors and you can turn the heat on or off. The quality of work was amazing. The cost of the project was very reasonable. The project manager was easy to work with and did follow up visits or calls. He stayed with the project throughout. I would highly recommend Creative Masonry company. Thank you, we love it.

What a way for management to respond to a complaint. There was never a point where other services…read morewere discussed as an option, as I would have taken that route IF he had taken the time to come out and physically look at the home and what truly needed to be done if that was the case. Your service technician as soon as I explained the problem *this is what the majority of this 15 minute call was about* he went straight to excavating and said any other way would not fix it. Pricing was mentioned right after the problem was discussed. As I mentioned in my original review at no point did i never had an issue with pricing, the service technician REFUSED to come and view my property and the issues prior to giving me any form of quote to make sure what he was suggesting for repair was what was actually needed. THIS is why I rated this company what I did in the original review as well as why we chose to go elsewhere for a price that was higher but at least they came and viewed the damage first before making an assessment. I would also wonder how an assessment of my call was done with your technician when he called me from a cell phone and no one ever stated a call was recorded.

So I set up an appointment about two weeks out via phone. I had also contacted they via email,…read moreafter my first call went to voicemail. Come to the day of service and no one came. I sent an email, and called to confirm what time they were coming. I didn't hear back until the next day. By then I had scheduled someone else to come out, and they fit me in that morning before these guys ever called me back. The prices were exactly the same so it was no big deal to me.

From the owner: Connecticut Complete Chimney Service & Construction can help save you time from the first phone…read morecall through project completion. One call does it all! Connecticut Complete Chimney Service & Construction provides professional Chimney Repair Services that are individually tailored to meet your requirements. You can place your trust in our reliable services. We are committed to the highest standards of professionalism. This means that we maintain the accreditation, insurance, and licensing that provide you the protection and peace of mind that you deserve. Connecticut Complete Chimney Service & Construction is committed to giving our customers the personalized service they expect, and the quality of work they will enjoy for many years to come. Call us today!