I needed a bad installation fixed from when my home was flipped…read more Cathleen provides exceptional customer service at dispatch, checking in and providing courtesy calls with any changes to timeline projections. Seth is a phenomenal professional, very knowledgeable and skilled. He assessed the problem, took care of it, and cleaned up faster than I would have been able to even start the project. Cost more than expected but not unreasonable, and excellent quality of work. Highly recommend Direct Services, especially Seth.

They let me know that a job was taking longer than expected and we rescheduled for first thing next…read moreday. I was impressed with their politeness and courtesy. Good job!

pleasant and polite attitude. They were very intentive to my issues as it relates to my HVAC. I…read morecalled them last Saturday and they came out to assess the issue and repaired it this evening. hopefully the HVAC will create some heat. Wish me luck

I called at 8am. I had a friendly discussion with the receptionist and explained the issue. They…read moresent Tristan out at 10am and I showed him the problem area. He cleared the clogged main sewer line in under an hour. He was professional and showed me the gunk he removed from the sewer line with a video. The total for clearing the clog was $350. They had tap pay so I used my credit card. I was very satisfied.

Do not recommend. I tried to get my dad's sewer line cleared who's currently in the hospital…read more They charged over $400 to snake a drain and the sewer line is still clogged. Technician told me he went about 100 ft and reached roots. He didn't have an auger to cut them so stopped but found out he told his manager that he went 150 feet, okay then. I'm thinking they'll be back Monday. Nope, now they want additional money to back come out. Nothing but excuses, "the sewer line was too long for them to snake", okay then why even start? If cleanouts were needed, start with that. Very disappointed.

Project - get house renovated for sale 1. New carpet…read more2. Painting 3. New kitchen and bathroom countertops (this was his main work for 15 - 20 years) 4. Replace a toilet Bob is constantly in touch to provide pictures and updates. He cares about you and your properties. 13/10 service, value, and I wish he would open up a school to teach the next generation about integrity, skills, and work ethic.

He did repair work on my heating system. Did a great job. Gave good customer service. This was the…read more2nd job he did for me. Will definitely use him again.

I called Durden Heating and Cooling on a Sunday morning and was told employees had the day off to…read moreattend church and be with their families. This gave me a good feeling about this company right off. Monday morning as promised a technician arrived at 8am, assessing the problem. A part was ordered and installed all in one day. He was very professional and cleaned up after himself. I now have a cool house. Thank you very much and I will be using Durden again.

I am right along with the rest of the folks here. This company sux. No response, half did the job…read moreand not even sure about that and have been without air for over a month as well. Garbage !!!!

When the service guy told me they wanted $1170+change for installation of a new toilet and didn't…read moreeven offer me the opportunity to pick the toilet, I told him I wanted a toilet, not a throne. Never again will I call these people. Having helped future homeowners select fixtures for their new homes, I never bought one for that amount even with a discount. I called because of a dripping faucet which I couldn't turn off to repair because the valve knob was too tight. They wanted $300+ to fix one faucet or replace the whole thing for $400+. I can fix the faucet myself. I have before. So basically, I paid $100 for a service call for a guy to turn off the hot water faucet.

Grimes replaced an outside faucet and fixed a leaking irrigation pump for me. Their representative…read moreChris did an outstanding job. I have used them several times in nine years and always get great service.

Our toilet ran all day while ago work, had to do almost a complete remodel to half our home, called…read moreWoodall plumber and the next day I had an appointment to get an estimate to repair everything! Great customer Service! Could not have been more pleased with the level of satisfaction I received from this company

I have been using Mike Woodall's services for over a year now. We started when he installed a…read moresewage pump in my yard and I have had him back several times to help me continue to upgrade the plumbing in my older house! He follows through on what he says and I would recommend his services to anyone!

Very bad experience. Tried to charge me twice within a 30 min. period of air working and breaking…read moredown again. I contacted the Attorney General, but was unable to get my money back because lies were told. I was told (by Tony) that if it goes out, to take a screwdriver and press on a part that he was showing me! Eventually The air was restored but went back out. The tech, Tony got loud with me on my porch in front of my neighbors because it was less than 30 minutes that his repair work failed and I had called back. Brian came out to repair it again and brought an attitude with him. I found a reliable and respectful company.

My home had been without power for a while, and once it came back on, my unit was only blowing hot…read moreair. Brian came through on a Sunday to get everything back up and running. He was professional, efficient, and got my AC working again in no time. I truly appreciate the quick response and quality service. Thank you again, Brian -- you saved the day!

Excellent service and everything explained well. Thank you…read morefor promptness as well. Polite and professional .

The guys that came to the house were super nice but tried their best to gouge me. While they were…read morehere I did a quick Google search and saw with my own eyes what they were doing. They tried to charge me $1250 and came down to $850 for a job that the parts cost $137 at Home Depot and took 1 hour to install. I had the job done for a third of what they were trying to charge. Needless to say, I AM VERY, VERY DISAPPOINTED!!!!!