I have been using Mr. Rooter Plumbing of Bergen County for several years and they are great. On…read moretime, professional and gets the job done. Mike is terrific. He is friendly. He knows how to diagnose the problem . I would recommend this business without hesitation.

I could not ask for better service from this company. When I reached out to request a service they…read moreimmediately got back to us and set an appointment the very next day. Upon arrival, I received a text message letting me know that the plumber was on his way & provided me with his name & a company picture of him. The plumber was very thorough and took his time to find the root of the problem. He was very detailed in his explanation and offered advice on what to do in the future. I am extremely pleased and I highly recommend this company!

Called drain busters. Clogged house drain. Got their service who passed on my call to a tech…read morewho called me within 15 min. We set up a time for the following day. He came at the promised time with another person to help They fixed the issue within 10 min of arriving. Couldn't have been nicer or more efficient. Hope I never have another clog. Would call them in a heartbeat if I did and will recommend them to friends They were great!!!

I Have used this company in the past and have been very happy with there service until this time .I…read morehad contacted Drainbusters to unclog my outside drains from my gutters on 7/12/2020 Nate there service tech came to the house and started working on the problem .he was unable to complete the job on the first day. because he did not have the right tools .the next day he came back to finish the job.the bill came out to 1700.00 no problem. the first time I went to backwash the pool line the water was still clogged.I tried to contact the company thinking the # i had was the office.It wasn,t .after no response leaving 5 messages over a 4 week time. I tried contacting the 800 439 2878 and speaking to the office person I was told that i had waited to long to call and that I would have to pay for the drain to be redone. Trying the contact # I had in my phone Nate the service tech that did the work finally answered the phone and apologized stating he had received my messages but do to a private emergency he was unable to respond and that he was going to contact the office manager to explain.No Response .All i want is for the drain to be cleaned out. that,s what I paid for.I would not recommend this company based on how the office manager and Drainbusters has handled this.

I have never experienced such a terrible service before. The technician came in took a look at my…read morefaucet charged me $175 for one hour and as he did not have the details to fix the faucet he said he had to order it. When I called back the office it turned out that they did not have my info on file and told that I have to pay again $185 this time for the evaluation... Thefts ! Stay away

Our heat wasn't working so association manager suggested this place. We called them and made and…read moreappointment to come check out what the problem was. They said someone will come between 1-3. They came at 3:45. Nothing was wrong with heater just needed to change the filters. So they changed the filters( we had new filters at home).The whole thing took about 20 min. They still charged us 175$. I asked them if there will be any discount considering the problem wasn't serious and they didn't do much and we are 1min walk from their office but was told no. I just think that if you want people to keep coming you need to work with people...

Mike is really great. He's been out to our house a few times to fix various disasters that other…read moreproviders (one contractor on bathroom reno, and one appliance purchase/install, one other quick thing) have left us with. Always super positive, very thorough, and fixes complete. He's the first person I think of when something occurs, so much so that I remember his name and company name even though it's been years between issues.

I was away on business and not only did Mike and his man come out in a blizzard to get our heat…read moregoing. He did something that was unbelievable to me. He and his man shoveled all the walkways and the driveway so my wife could get her car out in the morning. They did this because they wanted to make sure the repair would work, and after the installation of the part, there was a certain amount of time the system needed to reboot. I repeatedly tried to pay him for all the extra attention and he refused. This is a true pay it forward company. There are few of these type of businesses these days. He limits his client base because it's not about the money it's more of a passion for this guy. I wish you nothing but more success.

Contacted them about a pin hole leak on my hot water line. They responded quickly and scheduled…read moreservice at a time that worked for me. Great communication throughout the process. Fair prices.

I used Angler Plumbing for several different plumbing project in my house. Each plumbing job was…read moreoutstanding. AUSTIN is absolutely amazing. He did an outstanding job each time. They are honest and do excellent work. The owner, Fabian, is also a great guy. I will use Angler Plumbing for all my future plumbing needs. They are the best plumbers and it shows in their work. Thank you, Austin and Fabian.

I shouldn't have to be so surprised if there are more plumbers out there that are as honest and…read moreprofessional as CJ!! I am owner of homes for over forty five years, this is a first for me to feel so confident of the job well done and priced reasonably!! I hope they will be in business for a very long time so that I can continue to use them in the future!!

Don't use this company!!Our original appointment is between 11:00 am-1:00pm, nobody came between…read morethis period. Then we went back to work. After 2 hours, we received a phone call from the plumber, we told him we will be back home in 10 minutes, but when we arrived, the plumber left. Our day was screwed up by this guy. Is this the correct way to treat customer? Where is the FXXKING patience? Never use them again, waste of time...

This is an unfortunate update following my 5-star review a few years back. I tried to really like…read moreParamus Plumbing and root for them, but after the latest incident, I really have to speak up because what I'm about to describe has happened repeatedly before. I was trying to get a service call out on the AC they installed in 2016, and 5 days later and 3 leaving messages later, they have not had a technician contact me. What is the point of being in a Service industry if your first line of service - communication - is so atrocious? I remember when Brett told me that it's hard to get back to customers in time because he had no receptionist back then and I had given you every benefit of the doubt. Now with an 800 number, multiple technicians, and a receptionist(s), what is the excuse now? And what is the point of receptionist if all they do is to tell me that "they left a message with the technicians, there's nothing more they can do"? I called last Saturday and spoke to a young lady who told me (when I asked her to look up my information) that she "has no access to any information (due to working from a different location a la COVID-19) and that all she can do is to leave a message with one of the technicians" Okay, understandable as long as someone calls back, I thought. Then on Monday an older lady did call back saying they got someone nearby and are trying to work something out so I happily told her to have the guy call me first so I can arrange with the tenant. No calls. I called again on Tuesday and Briana picked up (I think the same lady from Saturday) and I told her my frustration. She just said she can leave a message with them again. There was no apology, no 'Oh I see you called last week, we'll make sure to get back to you this time', no follow up, nothing. And of course, I didn't hear a squeak back from them. So now it's Thursday and I feel foolish for having tried to give Paramus Plumbing a chance to repair their own job. I understand it's AC season and everyone might be busy running around. But what is the point of voicemails and receptionists if you simply cannot be reached or even bother calling back if you're too busy? If they're busy with "big commercial jobs" like Brett told me about back then, then perhaps switch strategy and exit the residential business altogether. If they're still in it, they need to do better and call customers back whether they can or can't do the job. It's basic decency they can afford their customers. They do a good job though not without errors, but be prepared for atrocious communication if you choose Paramus plumbing & mechanical. I went with someone else who was so much more responsive and guess I'll see how good Brett's work was.

Brett, and his staff of pros at Paramus Plumbing have done many jobs for me at my home and they've…read morealways come through. They're excellent workers, knowledgeable and dependable. My wife and I recommend them highly for any of your plumbing and HVA

My fam used this company often to ensure our house didn't have sewer backup nonsense…read more I now use them for my house to ensure I don't have sewer backup nonsense. Frank was friendly and very adept at his profession back then; Dean is friendly and very adept at his profession now. I will continue to use this company into the future.

I am a realtor in Central NJ and needed a drain cleaned for a client in need in Jersey City NJ. I…read moreused Able SOS for work I needed done years ago so I gave my client their info. My client called me to let me know how professional, efficient and friendly their experience was with this company. They were extremely neat and protected my clients property while getting the job done and in the end that is what we want as customers. Highly recommended. Thanks SOS for making me look good.