Another year, another fantastic service by Matt!…read more Matt is always fantastic at communicating with us regarding scheduling and letting us know if there's any issues with any of our equipment. He's exceptionally knowledgeable and, at this point in our partnership, knows his way around our building like the back of his hand, which makes life a lot easier on us as he pretty much self-services. We also let him know we would be moving buildings later this year and he made sure to advise us to take our extinguishers with us, so we could continue our annual services without having to purchase all-new equipment and save on fees. Thank you again Matt!

After installing the new fire extinguishers, Matt assured us that he would handle annual refills…read moreautomatically, eliminating the need for us to send reminders. He would take care of the service, generate the invoices, and we would simply pay him. The convenience of this arrangement was a major selling point for us. However, when the time for the annual service arrived, we found there was no automatic refill. Upon reaching out via email to request the service, Matt explained that, since our apartments are in Montclair and he is based in Orange County (Placentia), the 40-mile round trip for such a small job was not feasible for him, and he declined to provide the service.

We agreed on a price and scheduled a meeting time at my property. He showed up on time and…read moreinspected the two new fire extinguishers I bought from Costco last week. I asked him some questions. He answered and gave me some helpful suggestions. He certified the two extinguishers and emailed me the squareup.com invoice with the price we had agreed on. I paid online. LAHD Inspection passed. Perfect! I will be calling him again.

We needed a couple of our fire extinguishers tagged/serviced because of our insurance company's…read morerequirements. Called to make an appointment and JK Fire Service got it done super quick. They can come out to you, or you can take your extinguishers there, but you need to call to make an appointment either way. Great pricing and quick service! 5 stars and 2 thumbs up!

Great service from beginning to end. Appreciate all the help from you guys. Thank you!read more

I'm honestly shocked this is the company our HOA chose. The invoice came out to $487.65 for a fire…read morealarm service call and heat detector replacement. I understand fire safety work costs money and I'm not expecting bargain bin pricing for life safety systems. But for that kind of charge, the work should at least look professional when they leave. That was not my experience. The technician came out, didn't appear prepared with the necessary parts, left to get what was needed, came back and the final installation still looked poorly seated and sloppy. The detector does not look cleanly installed against the ceiling, which is exactly the kind of detail that makes you question the care behind the work. Fire protection is not cosmetic. It is one of those trades where competence, preparation and finish matter. If you are charging a premium, the work should feel premium. This felt like an expensive service call followed by a rushed install. Maybe the system is technically working now. I hope it is. But as a customer, seeing nearly $500 billed for work that looks like this does not inspire confidence. I would not choose this company personally. UPDATE: Ryan contacted me personally after seeing this review and returned to inspect the heat detector. He corrected the installation and provided a 25% courtesy refund. I genuinely appreciate that he took ownership of the situation and followed through on his commitment to make things right. Accountability matters. Ryan was professional during the return visit, listened to my concerns without being defensive and made a sincere effort to resolve the issue. Because of that, I've updated my rating from one star to three stars. I'm leaving my original review intact because it accurately reflects my initial experience, but I also believe it's important to recognize when a company responds with professionalism and makes a good faith effort to earn back a customer's trust.

Excellent service, reliable communication, and a team that truly cares about doing things right…read more Highly recommended.

We had a dry fire sprinkler pendant to be installed in our walk in. After exchanging the emails and…read moregetting all the info done, we received a very high quote. I asked to break down the quote for this simple job, but Jeff was not able to do that, he wrote they don't do that, but instead they give a full price. So we went with another service and instead of paying $1600, I paid $650. Feels like this business likes to up-charge, so be careful and get other quotes too.

Victor was super helpful, super kind, and best price in town. I've quoted and spoke with many…read moreothers in the industry who quoted me 3-4x their price and gave me a bunch of fluff as to what was needed to be done, why it cost so much, why I needed a certain system, blah blah blah. Victor's was straight forward, here's you problem, here's your price, you don't need any of the stuff those guys mentioned. He came on site, finished up within an hour, and the issue is fixed. Definitely recommend Fire Element for anyone needing services related to fire alarms.

We use 3 element fire protection for our apartment. Victor was very professional thu the whole…read moreprocess and answer all of our questions. I would use them again.

SNS Fire Protection did my Reg 4 auto sprinkler test and fire alarm repairs + retest, and honestly…read morethey did such a great job. Communication was super easy the whole time, the technicians were professional and on time, and their prices were really reasonable too. I'd definitely recommend them.

I had a fire control panel that had a corroded pipe. I was concerned about the integrity of fire…read moresystem. SNS has done work within my community and they had a very good reputation from both a price and service perspective. The crew came on site , did their inspection, and provided a timely and reasonable quote for services. When the crew did come onsite for the actual repairs - they were extremely mindful in keeping a physical distance given the current COVID situation. I was impressed with the crews professionalism and cleanliness. I am very satisfied with the work they performed. I highly recommend SNS for any fire system repairs. They were great!!

We had a great experience with Legion Fire Protection! They replaced our fire sprinkler cap quickly…read moreand professionally. The technicians were very knowledgeable, courteous, and took time to answer all my questions. If you need any fire sprinkler repairs or service, I would definitely recommend them!

George and OT were excellent to work with. They responded quickly, serviced our commercial fire…read morealarm system, and got everything back up and operating properly. They were professional, knowledgeable, and took the time to explain what they found and what was needed. It's hard to find technicians who are both responsive and thorough. I highly recommend them for any commercial fire alarm or life safety service. Commercial and/or residential.

I had a great experience with American Fire Protection Systems, Inc. from start to finish. I…read moreinitially spoke with Danny over the phone regarding residential fire sprinkler work at my home, and he was incredibly informative, kind, and professional. He took the time to provide thoughtful feedback and guidance, and even offered to FaceTime with me so I could walk him through the scope of work. That alone gave me a lot of confidence. Danny put my mind at ease knowing the work--simply capping off a fire sprinkler--would be handled correctly, safely, and fully up to code by a licensed professional. Scheduling was seamless, and they were able to send a technician out first thing the very next morning at 7:00 AM. Erik, the service technician, arrived right on time and was equally professional and knowledgeable. He assessed the situation, confirmed what needed to be done, clearly explained the process and timeline, and got right to work. His work was quick, efficient, and clean, and he was someone I felt completely comfortable having in my home. I would absolutely use American Fire Protection Systems again for any future fire sprinkler needs and highly recommend them to anyone looking for a company that values professionalism, competency, efficiency, and outstanding customer service.

I highly recommend American Fire Protection Systems. When I had a pipe leak that turned out to be…read morethe sprinkler system pipe, they were the only ones who knew how to shut the water off. Golden State Water didn't call back until hours and hours after I reported a water leak emergency, and the regular plumber who came out (while a really excellent person) unfortunately didn't have the licensing or training on how to solve this. The team at AFPS hopped on a FaceTime call with me and talked me through locating and shutting off the water and open the drain valve to prevent further water damage. Afterwards, they were able to come out and fix the specialized pipe. Their price was reasonable, they had a positive attitude throughout, and even identified a problem with the build where it looks like the builder didn't put a nail plate in the stud to protect the pipe. They installed a nail plate at no added cost at their own expense. Overall, they solved what was a quickly growing disaster and I am very grateful for their support. Also, although I'm leaving a glowing review--they never asked for a review. They didn't offer freebies of any kind for a review like I've seen with some other businesses. These guys are the real deal and they'd be the first ones I'd call if I ever had a similar issue in the future. Thanks for your help, AFPS!