Truly by far they were the best cane on time . The service was the best friendly…read more I enjoyed them.

We called 4 times for a taxi. The dispatcher sent the taxi to the incorrect address (which was the…read moreother side of town). After speaking with the dispatcher again, she said she would send another cab to the correct address. The second dispatcher (on the 4th call) said, no calls reflected this address or caller. At this point, I was furious as I was now late for my appointment. 15 minutes is NOT guaranteed, nor are the dispatchers in the U.S.

Reserved ride to airport previous evening. He showed up 20+ minutes late after a couple of calls…read moreinquiring where he was. Found out from driver, he got a call to pick us up after my first call wondering where they were. Not drivers fault, company poorly handled a reservation. If you use them, give yourself a large window for airport arrival.

Excellent service. They were able to pick us up at 3am for a 5am flight from SFO. Multiple other…read morelocal companies refused to even schedule a ride that early. I'd highly recommend!

Great service! On time, reliable, any time of day or night! Polite, reasonable prices, clean…read morevehicle.

This is truly a five star good old fashion taxi guarantee. For some reason, we ended it up with a…read more7am Christmas morning early flight. We needed to head out around 4:30am. Called them and they said yes. The day prior to the ride, they texted and we reconfirmed. They show up 4:30am on the dot on Christmas morning! They charge a very reasonable fee for the trip! Guess I won't be using Uber much often in the future! Highly recommend and thank you for your outstanding service!

Less a review, and more a very SERIOUS WARNING regarding this company:…read more First, I am not a social media reputation assassin looking to grind an axe or personally gain. Second, I have exhausted all efforts to resolve this situation directly with the company: calling immediately after it occurred and being promised prompt management follow up; calling the following day to find no record and receiving the same promise; and calling the once again following day with the same result. I have reiterated the gravity of the situation, and clearly the company does not take it seriously. My partner, following a series of stressful flight delays/cancellation, found herself returning home from SFO in a Daly City Cab. Most of that ride was spent with me on the phone to ensure her safety. The driver, it seems, deemed it appropriate to initiate and persistently pursue a highly inappropriate (to say the least) and harassing sexual conversation: "does your boyfriend know you're coming" and "how many times a day do you have sex" were some quotes that I was able to distill. She was made uncomfortable, fearful, violated, and traumatized. I waited outside for their arrival with the intent to ensure safety and avoid direct confrontation. The driver took the opportunity to add insult to injury by charging in excess of $100 for the ride (the usual broken credit card machine routine, and she had refused to let him drive her to an ATM). With that, I asked the driver if he had been inappropriate and he became dodgy and defensive ("I was just making conversation" was the only thing not muttered under breath). He refused to provide credentials, but did finally provide a first name. The cab number (25), I was able to get from the side of the vehicle. I take no pleasure from putting a company, or individual, on public blast, but have not been given any alternative. Please be EXTREMELY CAUTION with this company and its contracted drivers. A woman travelling alone at night should NEVER feel threatened or harassed by a taxi driver. UPDATE: A manager (I assume) did eventually call me back and provided very little in the way of comfort or resolution. After talking in circles a bit, his dismissive advice to me was to "do what I have to do". I respect that drivers are merely contracted by the company, but the company act as stewards of the service and are responsible for the safety and security of their customers. The lack of follow up, compassion, or resolution is nearly as disturbing as the incident itself. To the manager who instructed my to do what I have to do: I provided a full week and made every effort to work with you. I have filed complaints with the BBB, Daly City Chamber of Commerce, and posted this warning to anyone that might consider using your services in the future.

One thing to say: Rude Drivers…read more The key to success is a happy face on an employee. I told them i had to cancel a ride, the driver was so rude! I told him, " I have to cancel the ride " he said "YOU HAVE TO CANCEL NOW!?" Then hunggup. He didnt even let me explain why. Why are taxi drivers like this? Good thing theres UBER & LYFT.

I took Sam's Yellow Cab for the first time last week and was greatly pleased at the experience. He…read morewas very friendly, personable, punctual, and reasonably priced. From this point forward Sam's Yellow Cab will be the first one I call when I need taxi service!

Sam is by far the best taxi service in the South Bay! He is on time, fairly priced, and so very…read morefriendly and kind! He drives safe and is dependable! Although our flight was delayed to late at night, Sam was in constant communication to let us know not to worry that he would be there to pick us up, no matter the time! What a relief it was for us, since we were traveling international! We will always call Sam if we are in the area! You will not be disappointed! Sooo much better than Uber or Lyft!

Called the night before to schedule a 5:20am ride to SFO. Driver arrived on-time and was friendly…read more The vehicle was clean and held all the luggage with no issues. Great experience and I'll use them again.

Had great service from Taxi services I've used in the past, but this is not one of those times. I…read morecalled and reserved a Taxi on a Monday to pick me up from Brisbane for a ride to Oakland Airport that upcoming Saturday. Even called Friday the day before to confirm the reservation. Next morning the Taxi was almost an hour late. I missed my flight to Southern California and had to wait 5 hours on stand-by to catch the next flight. The driver was very apologetic and I didn't blame him. It was Yellow Cab who failed to get a driver out to me on time. Worse stress and anxiety I've ever experienced from missing my flight because that had never happened to me before. I learned my lesson. I won't use these guys again.

I don't think it's safe to use this cab company he does not use his signals. I tried to explain to…read moreuse signals, but he just ignored me. If you want to say stay safe you want us stay safe don't use this company.P

Never use this cab company. They use unethical and illegal methods in order to get higher / more…read morecab fares. We called the company for a ride from the Cow Palace to downtown San Francisco, approximately a 20 minute ride. We told them we had 5 people and needed a car / van that would fit all 5 people. First, they sent 1 car (a regular cab that would fit 3 people in the back and 1 person in the front) and insisted we all get in that car. We tried to fit, though not until after we protested that it was against the law to squeeze more people than seat belts into a cab. When it was clear we wouldn't fit they brought a second regular-sized cab and insisted that we needed to take 2 cabs (and therefore pay a double fare). When we said no, they changed their methods of argument to 1) saying we called for 2 cabs to start with (three people listened when the cab was order and we all agreed that this was not true), and 2) saying that we were being unfair because they drove from very far away to pick us up (as we got the cab number from the cow palace as one of their most commonly used cabs, this seems doubtful). At the same time that the two cabs showed up, a van-style cab from a separate company drove by. We decided to use that cab instead. The Daly city cab drivers tried to get us to not go with the second company. They boxed us in with their own cabs and screamed at us for a long time so this separate driver could not leave. I am appalled by the unprofessionalism, unethical and illegal tactics of such a company and recommend that nobody use them.

This is probably one of my favourite taxi apps. It's usually great with response times and pick ups…read morewithout issue, but I do find it a bit fiddly to get drivers sometimes. There's also a handful that will accept your request but are 20 minutes away, or drop your request after a minute or two, which can be annoyingly frustrating. The app has been buggy for a while as well and it'd be nice if it could be fixed (it keeps dropping the favourite location, the UI isn't intuitive and user friendly sometimes, and it inconsistently moves my address to the one next door instead of the correct one). Overall though it still works fine and I'd rather use local taxis than the other options.

Flywheel driver almost hit me as a pedestrian at a 4 way intersection and when I called him out on…read moreit he tried to start a fist fight with me. Middle eastern side with a thick accent stopped the car in the middle of the street and slow roll stalked me as I tried to leave screaming at me Dudes passenger looked absolutely terrified. Where does flywheel even find these people. As soon as I pulled out my phone to record the madness he sped off so I didn't get the plate. Absolutely crazy towns. I called the company and told them what the guy looked like and exactly where we were and they said they had no way of knowing who it was.