South Walton Eye Care team and Dr. Bo are amazing. We moved here about five years ago and needed a…read morehigh end Eyecare professional. My husband and I both go here. I have markers for glaucoma so Dr. Bow is tedious in keeping that in check. Brittany is amazing with her expertise in the glasses and eyewear department. Their selection is always stylish and up-to-date. I get my glasses speedily. It's easy to make an appointment and everyone is super friendly and professional here. I highly recommend South Walton Eye Care! It's conveniently located on 98 up in Inlet Beach close to my home.

I went to South Walton Eyecare for the first time recently and LOVED my experience with them. They…read morewere communicative, thoughtful, patient, and thorough. I specifically appreciated their frequent communication via text, the friendliness of the staff, Dr. King's patience in answering all of my questions and determining my prescription, and the quick turnaround time for my new glasses! I also appreciated the covid-19 precautions that they took (temperature check at the door & one patient at a time in the office) and thought the office itself was clean, well-decorated, and inviting! All in all, I would highly recommend South Walton Eyecare.

Tiffany Martin is the best provider in PCB. Her staff are friendly and professional. Every visit…read morehas been a pleasant experience. Plus, Charlie makes the whole atmosphere extra special. I always leave feeling far better then when I arrive.

I went to Evan Ellenburg years ago at Florida Wellness Group and he was fantastic, until one day he…read morestarted forgetting things, like refills he said he would call in. He also became rude with me on the phone. He called told me a Rx was not called in (even though I had called 3 times to remind him and I had been in the office and paid a copay and told my Rx would be at the Pharmacy). Evan's explanation was it was due to his credentials had been "temporarily revoked "in their new computer system to call in prescriptions, then he called and yelled at me stating I was rude to his staff. (I was never rude). I was really disappointed. Is demeanor changed and he was not the same Evan I knew as my family practitioner. When he called he yelled (very unprofessional said do not call his staff anymore). I had called 3 times in 3 days to leave a message for Evan asking about my refill. As a patient, and someone that had paid for his services, I had every right to call. I was not rude, I was simply waiting for a Rx that he told me he had already called in. Later, I see him in the newspaper with some quite negative publicity, then suddenly (after a year) I am getting all these bills for a Co pay as if I was in his office when I was not. The copay is for a Phone call where he returned my call. I plan to turn this into my insurance as fraud and speak to them about it. Evan has since passed away and now suddenly they want to bill me for a service that was NOT provided. This is exactly why I followed Melinda to another practice when she left Fla Wellness. I don't have these issues with her. If you bill a patient a year after sending no bills, it needs to be a VALID BLIL for services provided, not for a return phone call. I would not recommend Fla Wellness after my experience.

Never going back. 1st visit for cataract surgery in January 2026. Scheduled for surgery. No issues…read more I had a medical emergency requiring surgery and extended antibiotics so I cancelled eye surgery. Called to reschedule in May and was told that another exam was required because too much time had past. Ok seemed reasonable. 2nd appt May 29th. Complete exam. Only now I had astigmatism in both eyes which requires additional surgery to correct at an additional cost. 1st eye scheduled for July 14th. 45 days after my exam. Unfortunately I had another medical emergency and had to cancel my eye surgery again. I started calling to reschedule the last week of july, which is when I would have been getting my 2nd eye done. Keep having to leave messages. Then finally last week someone answered the phone and said oh they don't get the messages if they're not here that day so I had to call a different city office to get my surgery rescheduled. During the call she informed me that I had to go back for another eye exam and I was like it's only been 2 months and surgery orders are only good for 45 days. WHAT??? YOU WOULDN'T HAVE EVEN GOTTEN TO MY 2ND SURGERY WITHIN 45 DAYS BECAUSE THATS HOW LONG IT WOULD HAVE BEEN BEFORE THE 1ST FRIGGING SURGERY. So I said that was ridiculous and why during the scheduling for the other 2 visits was I never informed there was a 45 day limit. Of course no answer. So today for the 3rd time in 7 months I with a severely damaged right ankle have driven 160 miles round trip because I have a hard time getting help with driving. So I get there and go through the first 4tests. Then in exam room she's pulling out eye drops and I asked her if they were going to dilate my eyes and she said yes. Then I said oh no. I have to drive 80 miles. Why the hell was I not informed that a driver would be required before you subjected me to 3 days of EXTREME PAIN AS A RESULT OF DRIVING and she says you'll have to reschedule. I left and told them as I was leaving that I wouldn't be back because I've never ever been so poorly informed about things that COST ME IN A DOCTOR'S OFFICE. I ALSO TOLD THEM NOT TO BOTHER BILLING MY INSURANCE BECAUSE I WOULD DENY IT. I left. I also called my insurance company on my long drive home and they assured me that they wouldn't be able to bill it and if they tried the insurance company would let them know that they wouldn't get paid because they had no new doctors notes or diagnosis code for the visit. Read this again and tell me how the 45 day rule works. Seems like it only works when it's in your billing departments favor otherwise both eyes would have to be pre scheduled within 45 days. I can't stand it when information is withheld by the people I'm paying on purpose just to pad the bill.

I recently had cataracts removed from both eyes by Dr. Bansagi. Dr. Bansagi is a great eye surgeon…read moreand I now can see so clearly without glasses. I can also see great at night while driving. I wore eye glasses for the past 14 years. Dr. Bansagi answered all my questions before and after my surgery. The surgery was painless and totally successful. I would recommend Dr. Bansagi to anyone who needs cararacts removed. He is the greatest.

Simply the Best Team!!! No one wants to get injured on vacation! Especially the first night you get…read morethere I went to the Emerald Coast Urgent Care the next day and they were soooo nice from the receptionist/intake person to the nurse, doctor, and the X-ray tech!!! If you ever in need of Urgent care, hopefully you won't need them but if you do, go here!

I use to be a huge fan of this urgent care but the past few times I've had to see NP Rachel Downs…read moreand I have had nothing but terrible experiences. I went in knowing that I had a sinus infection based on my symptoms and due to the fact I get them about 4 times a year. After waiting 1 hour and 30 minutes I was told I just had a viral infection and to get some Flonase HA. The next day I went to a different urgent care and turns out I was right and had a sinus infection with mild case of bronchitis. Rachel misdiagnosed me really bad and was one of the rudest people I've ever met, very snobby. She couldn't even come back to the room and talk to me about my illness she just had a nurse bring me a piece paper telling me to get Flonase and stay hydrated, unreal. Thank god I got another opinion bc you don't mess around with bronchitis. I hope the owner of this urgent care sees the ongoing problem with Rachel.

This place accepts card or cash and is very family friendly. My 4 year old daughter was worried…read moreabout her father and didn't want to leave his side during the appointment. They allowed her to sit in on the appointment and answered every question we had. They have at least one employee that speaks both Spanish and English, which was great for my bilingual daughter to see. I was highly impressed with the professionalism of Donnie and was happy to hear about the humanitarian work he had done in both Honduras and the Dominican Republic. I was also impressed to find out Donnie had served in the air force for 27 years! During the appointment, Donnie immediately alleviated my husband's pain and prescribed medicine to help him recover. They sent the prescription electronically to our pharmacy, allowing the pharmacy to go ahead and get the prescription ready for us while we drove to the pharmacy. This was very convenient and a big time saver. I highly recommend this location.

All doctors who work there were helpful. And answered all my questions. Staff was great.read more

I am a local and our family can always count on Doc Smiley's Urgent Care. Their staff is amazing…read more Go nowhere else if you need quick medical care in the area.

I hate writing negative reviews, but this one has to be written. I will never go here again…read more Terrible experience right from the front desk to walking out the door including a total misdiagnosis. Mind you it's hard to diagnose something if you don't actually examine it. A procedure, antibiotic shot and other meds prescribed by a different competent urgent care was what was needed. Drive a few more minutes. It may save you!!! I will never recommend this place or go here again.

The staff here offer a very pleasant experience for the consumer, the medical professionals were…read morevery thorough and patient with my examinations to allow me the most accurate eye examination and the most proper fitting glasses. As a first time customer I would highly recommend their service to all those seeking quality service for all your vision needs.

I loved everything about this office.. I made a mistake about with my appointment and the front…read moredesk took the information from me and allowed me to receive an update with a current update.. From the staff to the MD and this as you all know is not a paid advertisiment( I spelled it the way I am pronouncing it).. It was unfortunate for me that I had to travel and I have yet to come back.. They helped me pick out some wonderful frames and it was just an overall wonderful experience.. I would hang out with all the ladies in the office.. When I come back to visit I am definitely going to stop by.. If you can't see go to this office you will not be sorry!! You will have wonderful eyesight!!!!!!

Would not recommend this practice to anyone. Was told surgery would be six weeks out. Called office…read morethree times with only one return call. They called after eight weeks to schedule my surgery for another three week wait. Let the scheduler know need to sooner. She scheduled pre-order for Monday at 2:40, surgery on Wednesday. After their office is close on Friday, I get email changing appointment to 4:40. No phone call to see if I'm available, I'm not. Left phone call to cancel pre-op, surgery, and post-op. Can't deal with people like this! Three appointment never met the doctor.

I am not one to write reviews but I feel like my experience warrants this. I was referred to Dr…read more Caspary by an urgent care center in Panama City for a potential abscess behind my ear. After arriving at the office and being told they had no record of the appointment, I pleaded with the receptionist to allow me to see a doctor due to the size and area of the abscess. They were able to get me in. Dr. Caspary said he thought it may be Masitioditis (which can be life-threatening) and that I would need to come back the following day for a CT Scan that would be done in office. I am currently traveling and the office was outside my insurance network so I had been paying upfront. The office said they would call me the next day and let me know the price of the CT Scan. They gave me the price of the CT Scan and scheduled the appointment. Since they mentioned it would be done in office, I had assumed they would also read it in office. When they did not read the CT and sent me home (the abscess has not gone down, there were no additional antibiotics given) I went back in and pleaded again to the receptionist that I would like to see the doctor, that I did not know what to do, and was afraid. At this point, it was suggested I consider going to the ER or make arrangements to go to the ER. Dr. Caspary did not come in the room and instead sent his medical assistant. I ran home to grab a bag for the ER, I lose hearing in my ear and it begins draining. I rush to the ER. I call Dr. Caspary's office at 4:45 to request that the CT Scan be sent to the ER knowing they will need them. The answering service says they cannot connect me to the office. I hang up. Once I arrived at the ER, they immediately took me back, started new rounds of antibiotics, run additional CT Scans, flushed the ear and made me feel safe. Dr. Caspary's office did not follow up with me until days later (after I had already called their office to schedule the follow up). During follow up with Dr. Caspary's office, I let him personally know that I felt the care I was given was less than acceptable. His response was to the effect of, "yeah, I don't know." At this point, all I want to do is make sure I am okay and leave the office. I will say Dr. Caspary did seem more concerned after this and gave me great care from this point on. After my last appointment, I spoke with the office manager who apologized for my experience. I felt that since I was self-pay and had to have the imaging redone - that I should have my money refunded for the CT scan that was done in office. She said she would get back to me and did not. This was at the end of May. I am fine now and continued about my life and had decided to just move on. Then I received a bill from a radiologist for $1200. The office never informed me that they would be sending the radiology report out - just that it would be done in office. The also never disclosed I would be charged separately for this. When I called to find out why, I was told this is normal and that there was nothing they could do. The care I was given at Dr. Caspary's office of Head & Neck Associates of Bay County was neglectful, unfair, and unacceptable. I sincerely hope no one else ever has to go through this type of experience.