This was the first time I've used this urgent care facility, Emerald Coast Urgent Care at Inlet Beach. I was very impressed with how efficient and professional this facility and their staff are. We arrived right when they opened and the front desk person was cheerful and greeted us in a friendly manner. We were able to sign in at the kiosks quickly and we waited a short time to be seen. Angela quickly escorted me back to a room where she assessed my vitals and my health concerns. She was very kind and patient and explained things in a very friendly and personable manner. Next the Nurse Practitioner, Rachel came in and she was so helpful and kind and personable. She listened to what my symptoms were and was able to diagnose my condition. I so appreciated her hearing my heart with current and past situations with my health you could tell she definitely has a very caring spirit. I have to say I haven't been to an urgent care like this where people were overly concerned and caring with your situation. You didn't feel rushed and they made you feel like you & your health matters. I was so impressed by that. I could actually tell that people cared about their patients and their concerns about their health. I would highly recommend using this facility. Thank you so much for taking care of me today. I so appreciated each of you. read more

Simply the Best Team!!! No one wants to get injured on vacation! Especially the first night you get there I went to the Emerald Coast Urgent Care the next day and they were soooo nice from the receptionist/intake person to the nurse, doctor, and the X-ray tech!!! If you ever in need of Urgent care, hopefully you won't need them but if you do, go here! read more

Emerald Coast Urgent Care - Knee mobilizer - Urgent Care Near Me - Inlet Beach, Florida

I use to be a huge fan of this urgent care but the past few times I've had to see NP Rachel Downs and I have had nothing but terrible experiences. I went in knowing that I had a sinus infection based on my symptoms and due to the fact I get them about 4 times a year. After waiting 1 hour and 30 minutes I was told I just had a viral infection and to get some Flonase HA. The next day I went to a different urgent care and turns out I was right and had a sinus infection with mild case of bronchitis. Rachel misdiagnosed me really bad and was one of the rudest people I've ever met, very snobby. She couldn't even come back to the room and talk to me about my illness she just had a nurse bring me a piece paper telling me to get Flonase and stay hydrated, unreal. Thank god I got another opinion bc you don't mess around with bronchitis. I hope the owner of this urgent care sees the ongoing problem with Rachel. read more

I have been to this urgent care before, but never had the experience I had this time. I went in knowing I had a sinus infection, because of my symptoms and past experience with this illness. The nurses were nice and polite, but when it came time to see the physician (RACHEL) it was not a pleasant experience. It was about 2-3 minutes of checking my heart and communicating my problems, and she determined I just had a minor cold. She never came back in to talk with me about it, just printed some papers and gave them to the nurse to give to me. Well that was not the case. I went to get a second opinion and sure enough I had a sinus infection. Rachel was horrible, she doesn't seem like she likes her job and just wants to get people in and out as fast as she can. I do not recommend going here if Rachel is the physician on duty. read more

A fabulous team. Quick, thoughtful, caring. Easy check in and great service. Would highly recommend!

Quick. Responsive. And Doc took time to educate me. Easy to sign in. Close to my vacation rental.

What started as a chaotic evening turned into the smoothest urgent care visit I've ever had--and that's saying something. I walked in juggling three kids: one injured kid, a cranky infant, and a sleepy toddler. Naturally, I forgot the stroller at home, so I had to carry and shuffle them all inside. The toddler immediately fell asleep in the waiting room (we only waited five minutes while I filled out paperwork), and the baby was in full meltdown mode. Just as I started to panic--how was I going to manage all of this?--the front desk staff jumped into action. One of the women noticed the situation, came around the desk without hesitation, and offered to sit with my sleeping toddler while I went back with the injured one. She reassured me that we'd only be a few minutes, and she was right. We were seen promptly, given a clear diagnosis, a solid treatment plan, and the medication was called in immediately. The whole thing took less than 15 minutes. The toddler never even woke up. What could've been an exhausting and stressful ordeal turned into a genuinely impressive experience. Exceptional care, kind people, and a level of thoughtfulness you rarely see these days. read more

I came to Emerald Coast feeling terrible while on a trip out of town. While the wait to see a doctor was a bit longer than I would have liked, the care I received was wonderful. Dr. Jacobson was very thoughtful in his approach, and nurse Angela was a delight. Very kind and compassionate. Got the care I needed when I was feeling awful! Would recommend to people in the area. read more

Very nice staff and was seen quickly. They did a great job listening to symptoms and sending me on my way to enjoy vacation.

My son got a blistering sunburn on vacation and they were so accommodating, caring, and professional. We highly recommend this urgent care.

Overall experience was great! Polite receptionists, got in right away to see doctor, made it easy to fill out paperwork. No wait for doctor, once nurse saw me. Said $0 co-pay. Doctor was truly interested in me as a patient. Gave me directions to pharmacy. Great place. Highly recommend! read more

Quick and thorough service. Friendly staff. Recommend if you need a doctor on your vacation

Very friendly and caring- from checking in to departure. Online checkin made process faster and I didn't have to wait.

Dr Jacobson gave us excellent care with such a great bedside manner! Nurses were also great! I highly recommend this Urgent Care!

My daughter just got bit by something and I called ahead to let them know we think it may have been a snake bite. They tell me they can handle a snake bite and bring her in . We drive a hour and they make you pay, before you go in . They collect payment then open the door and say people get bit all the time I can't help you go to the ER ! Absolutely Horrible service ! She is now headed to the ER . They got thier scammer money and let's pray they don't waste 1.5 they could be crucial of this is a seri snake bite ! scam artist . It should be illegal to charge people when you say you can treat her and you do nothing ! read more

Fast, friendly and decisive. I received great care and they were very professional. Highly recommend.

Came to urgent care for a visit for my son. We were here on vacation. Quick, friendly, efficient and kind. Would definitely recommend.

Easy to make appt online to reserve appt. Walked in filled out remaining necessary paperwork and immediately was seen. In and out in about 30 minutes. read more

Don't waste your time here especially if Rachel is the physician there that day. Go to doc smileys urgent care instead. It's on 30A and I get much better care there. read more

All the employees were great!!. I would recommend all !! Very . Very friendly and knowledgeable!

Quick & very expert! They took great care of me and prescribed excellent treatment plan

Very attentive, good doctors and very little wait time. They are convenient. I have used this service several times and recommend it.

They are awesome. Got right in as a walk in and everyone working was super sweet and took excellent care of me.

The best Urgent Care! The staff is fantastic, facilities are clean, doctors are amazing!

From start to finish, I couldn't ask for more. The staff, Rachel Dowis, np were all so friendly and professional. I was seen quickly & everyone was very helpful. I highly recommend Emerald Coast Urgent Care. read more

Friendly, walked right in. Saw the doctor within 20 minutes. He remedied my problem quickly and I was on my way!

Quick and great care from the staff! We were treated timely and everyone was amazing.

We were in town on vacation and our 10 month old got sick. We were checked in very quickly and the nurse practitioner was so kind and helped my daughter who is prone to ear infections. Everyone was helpful and kind. read more

NP did not give us a diagnosis or plan or care. just examined me. said I'll be right back and never returned. Sent axillary staff in with diagnosis and treatment plan. Very unprofessional. read more

Charged me $200 to tell me they don't know what I have and they can't give me a shot or a prescription. Here on vacation from Oklahoma and I've had a fever of 101 degrees for 3 days and they told me to make some chicken noodle soup and rest!! read more

Very friendly staff and doctor. Would highly recommend them in need of immediate attention.

Very quick, very clean, professional I would definitely go back. Thank you for your care.

great service and quick Took care of my issues. Would highly recommend them to anyone needing a doctor' cate

If you can get passed the abrasive sandpaper at the front desk and not leave for her being rude (like another patient did), and instead can find it in yourself to join with those in the waiting room & giggle at all the rude comments she makes, you'll be ok! you'll get great care once you get through the grumpy gatekeeper. read more

I was in Florida from Illinois and unexpectedly found myself in need of medical care before my return home. Every person here is amazing - the receptionist, nurse/EMT, and the Doc were all so kind. I got great care and would recommend this Urgent Care to anyone in the area. read more

Front desk staff was very rude and condescending. The rest of the staff was helpful.

iPad checkin was easy. It was a busy and we were 11 on the wait list. Had to wait ~30 min in the lobby, ~10 min for the doctor. But reasonable considering the number of people waiting. Staff was really friendly. Front desk was courteous and engaged in light chatter. Nurse had good bed side manner for my son. Doctor was professional. No masks in the lobby. Staff did wear masks. No cleaning of lobby chairs was observed during the wait. read more

1st day of our vacation and my two year old ended up with a ear infection.. the front desk, nurses, and doctor were all so sweet and helpful! We greatly appreciated the care we received and quick care for a Sunday being so busy. Highly recommend them! read more

This place is amazing! They took care of us near closing time and were extremely kind, patient, and genuinely seemed to enjoy their work. We are so thankful! read more

I was treated terribly by the lady at the front desk from the second I walked in the door. when her rude and demeaning tone continued as she continues to sit on her phone I decided to leave. Sad thing is I am a registered nurse myself and was shocked and horrified by the way I was spoken too. Will never be back and will not be recommending this place to anyone. read more