Today I contacted All Computers Go in Chester, NJ, to arrange a remote service call, as I've done a few times over the last few years. I had also bought my computer directly to their office for servicing once or twice. My primary interaction with service has been remotely executed service calls. The technicians I dealt with were efficient and knowledgeable and always resolved the issues that prompted the need for service. I am fairly certain I provided positive reviews of the work performed. The owner, Umut Bitlisli today informed me that I was no longer welcome as a customer citing reference to a missed call a few months ago. I vaguely remember the scheduled call, but I believe it coincided with a family issue out of state. I guess an offered apology for missing that call was not enough To give some context, I was on "a pay-as-you-go" plan to resolve issues I encountered. I felt the hourly rates were reasonable. All Computers Go has migrated to a monthly plan for businesses of my size. This is entirely within their prerogative to do. When Umut did call me back after I posted my review of their service, he informed me of a change by asking, "can you afford $1000 a month ?" This was after reiterating why my business was no longer welcome at All Computers Go. My question to anyone reading this post is why the conversation was not initiated by saying, " we have to let you know that we no longer have" pay-as-you-go arrangements" with customers." Our plans for businesses of your size start at a $1000 month". This would have been an appropriate and courteous way to bring up the topic without insulting me by dismissing me as a customer accompanied by allegations that his staff complained about me. When I pressed for specifics, he would not provide them. Again, this is not a disagreement over pricing and charges for services. This is about how the owner insultingly handled the situation Umut also referenced to me, " I've helped you out a bunch of times. " 100% accurate statement. My response is yes and I paid the associated charges for those "bunch of times." As this business does, I reside (and do business) in Chester, NJ. You would think a business like this would want to partner with business owners in the community as opposed to creating confrontational situations. A company under leadership like this should be avoided. read more

Great service! Totally knowledgeable! My hard drive was going, w no back up! They backed up my old computer, (made recommendation on what my new computer should have) Made a stressful situation not so stressful! I dropped off my new computer and they transferred everything for me! Excellent**********! read more

As the office manager I am also, by default, the tech department. I know pretty much nothing, so I rely on Mike, Jason, and James when things go awry. Their knowledge is unsurpassed, and their patience is amazing. I have no idea what they're doing when they take control of my computer, but they always fix the issues. We couldn't run our business without them! read more

A dog knocked my computer over and cracked the screen. I had called a few places that pretty much just blew me off but All computers took the time to explain my options and let me know where they were located. I went in on a Thursday and my computer was fixed by Monday and ready for pick up and it only cost me $140. Which for a cracked screen I was expecting about double that. I will definitely be going here in the future with any other computer problems. read more

All Computers Go! and their staff are extremely knowledgeable and kind. They recently helped me transfer all my files to a new computer, set up the new device, and wipe my old computer with such a fast turnaround time. I really appreciate their patience and professionalism. They've been working with my family for years, and they're simply THE BEST. read more

Very helpful and knowledgeable techs. who go beyond the extra mile. Very pleasant and helpful personnel.