Today I contacted All Computers Go in Chester, NJ, to arrange a remote service call, as I've done a…read morefew times over the last few years. I had also bought my computer directly to their office for servicing once or twice. My primary interaction with service has been remotely executed service calls. The technicians I dealt with were efficient and knowledgeable and always resolved the issues that prompted the need for service. I am fairly certain I provided positive reviews of the work performed. The owner, Umut Bitlisli today informed me that I was no longer welcome as a customer citing reference to a missed call a few months ago. I vaguely remember the scheduled call, but I believe it coincided with a family issue out of state. I guess an offered apology for missing that call was not enough To give some context, I was on "a pay-as-you-go" plan to resolve issues I encountered. I felt the hourly rates were reasonable. All Computers Go has migrated to a monthly plan for businesses of my size. This is entirely within their prerogative to do. When Umut did call me back after I posted my review of their service, he informed me of a change by asking, "can you afford $1000 a month ?" This was after reiterating why my business was no longer welcome at All Computers Go. My question to anyone reading this post is why the conversation was not initiated by saying, " we have to let you know that we no longer have" pay-as-you-go arrangements" with customers." Our plans for businesses of your size start at a $1000 month". This would have been an appropriate and courteous way to bring up the topic without insulting me by dismissing me as a customer accompanied by allegations that his staff complained about me. When I pressed for specifics, he would not provide them. Again, this is not a disagreement over pricing and charges for services. This is about how the owner insultingly handled the situation Umut also referenced to me, " I've helped you out a bunch of times. " 100% accurate statement. My response is yes and I paid the associated charges for those "bunch of times." As this business does, I reside (and do business) in Chester, NJ. You would think a business like this would want to partner with business owners in the community as opposed to creating confrontational situations. A company under leadership like this should be avoided.

Great service! Totally knowledgeable! My hard drive was going, w no back up! They backed up my old…read morecomputer, (made recommendation on what my new computer should have) Made a stressful situation not so stressful! I dropped off my new computer and they transferred everything for me! Excellent**********!

John L was great at responding to my questions and concerns, helped me fix my problem with my…read moreprinter over the phone. Very helpful gentleman who knows what he is doing. I would highly recommend him if you need help with your printers or even computers.

From the owner: We are a family owned and operated computer repair company that mainly repairs windows based…read morecomputer systems for home and small businesses. We have years of experience (over 20 years).

Jay did a great job replacing the screen on my Motorola phone. He is very knowledgeable and…read moreprofessional. I highly Recommend him.

My iPhone screen cracked on a Sunday right after a snow storm and the owner fixed my phone the same…read moreday. He went out of his way to open his shop to fix it. My phone came out perfect. Really great experience and service and such a nice guy!!

Alla P. I used Ivan's services for a long time since it was…read moreLaptop MD business. He is very thorough and professional. Always completes customers' requests expeditiously. He is excellent problem solver and diagnoses problems with high accuracy. Ability to solve problems and provide customer with solution options, sensitivity to the cost of repairs, quick and reliable service makes this shop very special. Fixbox is my "go to" place for any computer headache, upgrades. Highly recommended for any hardware and software issues with reasonable pricing and 12 months warranty for the job.

Repaired my older HP Printer in record time. Quoted and charged a fair Price. Convienient location…read moreand very friendly service. Will definitely recommend to all my friends.

They Replaced my HP laptop screen. It works perfectly. Fair price. No problems…read more Next time for You do it yourself types, I might get a screen replacement kit to save some money. lol

Killion is go to for computer repair if you're in or around Livingston area. Affordable,…read moreTransparent, and Timely. I had water damage from my Macbook, and they replaced the motherboard in as fast as they received their order. Really appreciative of the company's communication and punctual efforts.

I had lost all hope of my laptop being fixed after spilling coffee on it and dealing with a…read moreterrible previous repair shop and an unhelpful and expensive Apple Store. Mike and Fred were so helpful and restored my laptop to its previous condition prior to the coffee spillage. If you ever have a problem with your computer, come to this local business, you will not be disappointed!

Great service, knowledgeable and fair. Fred went above and beyond and helped me out of a year old…read moreissue that he was uniquely qualified to fix. This man knows his Apples. And what he didn't know about what was keeping my Mac Pro from starting up, he researched and had the parts on hand to fix it. All that and a very reasonable repair bill, and now my 12 core Mac Pro is as good as new. I highly recommend this shop if you want your off warranty Apple products running for years.

The worst experience i ever had dealing with any business. The guy is rude, impersonal and so rigid…read morethat is unbelievable. He refused to accept a coupon that he himself posted on his door to the office. The paper does not say it has an expiration date, it does not say you have to present it the day you pick up your product and definitely does not specify of any restrictions or limitations on the coupon. Incredible. Never again !!!!!!!

Very knowledgeable and very efficient unfortunately, my computer cannot be saved, but he gave me a…read moregood price to rebuild it and I had him go ahead and do that

Anne was very helpful and quick to resolve my issue. Thank you and I will be calling again when…read moreneeded.

From the owner: * Computer repair * Remote support…read more* Data recovery * Data backup * Malware/anti-virus prevention * Virus removal * Computer optimization * Monthly support packages that include online backup, malware/virus protection and unlimited remote support