Rich did an excellent job helping us with several projects at our commercial location, including…read moreinstalling an under-sink water heater. He was communicative, easy to talk to, and very easy to schedule with. He arrived on time and clearly takes a "measure twice, cut once" approach to his work. Rich is intelligent, knowledgeable, trustworthy, and thoughtful about how he handles each project. His pricing was also a great value, especially considering his experience and the quality of his work. He will absolutely be my go-to handyman moving forward. Highly recommended!

Rich is awesome. Very professional, courteous and friendly. Great job. Had to make 2-3 trips to…read morehardware store, but job was done great. Thank you.

Seriously the best group of guys. Fast, efficient, friendly and knew what they were doing. Couldn't…read morerecommend enough. Top notch.

I had a great experience with my move. They came at the time frame given. They were quick,…read morefriendly, and efficient. Took care of my valuables like it was their own. As someone who has moved 4 times last year all myself- safe to say this was a breath of fresh air.

Awesome Company to buy from. Incredible customer service,…read moreespecially for replacing parts of an order that are either missing or non functioning. Excellent packaging. Quick delivery. "Almost" everything you need to operate a foid service business. Definitely have everything you would need to open a food service business. Except an automatic donut making machine! But that's understandable. A donut maker is kinda a specialized item.

They offer good customer service but do not come through. I have tried several time to get a…read moremanager to do help , but they never come through. After spending 20K you think they would help but no!!! Terrible service and they don't keep there promise

This company is the only company I will ever use. They are professional, reasonably priced and…read morethey work fast! I'm so glad to have found them!

George and crew is setting the standard these days - experienced and friendly crew, excellent work…read moreand thorough clean up. Everything you could hope for when repainting your house. Mike P.

So my units are 5 years old out of warranty and already spent an extra 4,000 with these people…read more Maintenance call just cost me 400 for a thermostat after spending 1,300 on the same issue a month ago. This is a money scam and i will be changing companies after this deal. Stay away from A1!

A-1 FINCHUM IS THE COMPANY TO CALL WHEN YOU ARE UNDER DURESS. IF YOUR HVAC UNIT GOES OUT AT 3AM,…read moreA-1 IS "THE BEST COMPANY." PERIOD. Our heat expired at 3am on 22 November 2023 and I did an exhaustive search on GOOGLE. Every company in Knoxville, especially HEP had nightmarish stories and photos to prove it. After reading the reviews on A-1 Finchum Heating and Air, we called and Bryce (an HVAC tech arrived around 3:20 am. We decided it was time to buy a new HVAC system. It was bitter cold with windy conditions but that didn't slow or reduce the enthusiasm these two men (Dewayne and Sam) in their late twenties maybe early thirties possessed. I told them, "I hope they are paying you well." Their response in summation was, "yes, we are paid by the hour but, our job is an art and a science. We have to take our time to achieve perfection on the first try (attempt)." And they performed their tasks adroitly and efficiently. I was expecting a team of at least four. Allen (the salesman) sent his best: the most intelligent to tackle our HVAC debacle. Dewayne, after knocking on the door and cordially introducing himself told us he had eight years of experience and he was training Sam who was already a licensed contractor and electrician. In essence, we had two highly qualified "DUDES" who could use chainsaws, mold concrete, cut shrubs, and lay pipe and hang ductwork. Moreover, they were multi-talented. Personally, I'm curious about everything from cellular biology to mechanical engineering and medicine and botany.  Furthermore, bios is a fascinating subject from anatomy to physiology. These guys were well aware which plants on our home were Poison Ivy and the most effective methodologies for removing shrubbery to install a well made Amana 2.5 ton machine. Dewayne ordered a small load of gravel to go around the base (perimeter) to cover the PVC pipe drain that needed to flow downhill. Our other unit had a poorly designed drain system that collected water instead of allowing it to freely flow out of the machine. Occasionally, I had to empty it manually and that was cumbersome and annoying. In addition, he knew every part the other company(s) flaws as they had deliberately failed to install parts and did not return as they were taking advantage of mom when she had hundreds of thousands in the bank. She hired a small town Maytag Heat and Air company from New Market employed by thieves. Google wasn't an Omni-source of information like our contemporary search engine. So, reading reviews by real life customers who posted photos was not available and one relied on a relative's opinion about the respective company and their ethics. Often, this turned out to be incorrect info that lead to elder abuse/ignorance. At any rate, we are all toasty and this Amana is so quiet, one doesn't notice it is running. On the other hand, the window unit air conditioners were loud and rattled while making movie's dialogue difficult to hear. The space heaters also hummed at different levels due to their difference in size. Now, we have one T6 PRO Honeywell wall unit which will make life less complicated and save more money due to more efficient use of power. Overall, I'm giving them five out of five stars because in six hours from 10 to 5 with an hour lunch break, they cut brush: a Wild Black Cherry (Prunus serotina), an Arbor vitae with Japanese Honeysuckle (Lonicera japonica), Saw Briar (Smilax racemosa), Virginia Creeper (Parthenocisissus quinquefolia), and Poison Ivy (Toxicodendron radiccans) covering it. Used a shovel to level the ground, removed and antediluvian AC unit, replaced 10 feet of duct from the unit to midway underneath our home, molded sheet metal, intelligently wired a new outdoor breaker system for the new Amana unit, installed a new Honeywell T6 pro interior control panel/thermostat. They never asked to use our restroom, would not take a coke, sprite, or Starbucks coffee. In short, they were consummate professionals who were proud of their trade and wanted to leave us proud. THANK YOU! (TO ALL AT A-1 FINCHUM)

Called to make an appointment for a stopped up kitchen sink and a dripping shower. I received a…read morecall back within an hour for followup and scheduling. I was scheduled for the following day (Friday). Today, I received a confirmation call. I also received a call when the plumber was enroute. Ernest arrived at the requested time. He was professional, knowledgable and approachable. He explained the different options and the pricing. He corrected both issues quickly and explained everything very well. Extremely happy with the level of service and would recommend this company.

I called Pipe Wrench Plumbing to get an estimate to repair or replace the backflow preventer (BFP)…read moreon my irrigation system. I had used Pipe Wrench in the past to replace a water heater. At the time, I felt I was overcharged, but I needed the work done quickly because the heater failed during a very cold winter. Despite that experience, I decided to give them another opportunity. They were able to send a technician out the next day. He inspected the BFP and told me that the parts needed to repair it were on backorder for approximately six months. I had explained that I needed it repaired quickly because it had failed an LCUB inspection and I was told my water could be shut off if it wasn't corrected within the required timeframe. The technician said they could replace the BFP immediately. I asked about the price difference between repairing and replacing it. I was quoted approximately $1,500 to repair it (assuming the parts became available) or $2,081 to replace it. I was also told that, after the repair, Pipe Wrench could perform the required backflow testing and submit the results to LCUB for another $250. I was honestly shocked by the pricing, but I didn't have anything to compare it to. I asked them to send me the quote and then contacted a small, local irrigation company for a second opinion. They quoted me $730 to completely replace the BFP. I went with them, and they completed the replacement within two days. I still needed the required testing, so I contacted $35 Backflow Testing, which I found through Yelp. They came out within two days, tested the system, and submitted the information to LCUB. Just as their name suggests, the cost was $35. I mentioned my experience with Pipe Wrench to the backflow tester, and he said he wasn't surprised and had heard similar stories from other customers. I understand that Pipe Wrench is a larger company and that there are costs associated with operating a larger plumbing business. However, when I can get an entire BFP replaced for $730 and professionally tested for $35, compared with Pipe Wrench's $1,500 repair estimate or $2,081 replacement estimate, plus $250 for testing, the difference is difficult to justify. To be fair, every Pipe Wrench technician I've dealt with has been friendly, professional, and punctual. My issue is strictly with the pricing. Based on this experience, I won't be using Pipe Wrench again and unfortunately cannot recommend them. I strongly suggest getting a second opinion before agreeing to a major repair or replacement with them.

I absolutely love the old building inside! They are super friendly, and accommodating…read more They take care of their employees and this makes a happy employee, and transfers to the customer. THE product they sell has come along way, and is a good sold machine. THEIR service department, sales, owners, office folks are very nice folks!

Rocky was awesome Finally a salesman who doesn't lie about…read moreanything. We traded a 2019 C-7 Corvette in on a 2024 Mustang they gave us top dollar for our trade and had a very good price on the Mustang. The deal went over seamlessly. WE Will buy another car from Rocky.

This company did our replacement siding and did a spectacular job! They worked nonstop until the…read morejob was done. We actually had strangers stop and admire! Highly recommend

Very professional. I have been highly satisfied with the quality of work they have provided for us…read moreand other family members. Would highly recommend this service.