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    All County Septic

    3.7 (3 reviews)
    Open 8:00 am - 5:00 pm
    Updated over 3 months ago

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    Rouse's Septic Tank Service - Corner edge of my septic lid that was broken off by Rouses

    Rouse's Septic Tank Service

    (1 review)

    Absolutely do not recommend. Broke my septic lid a second time and offered no discount, no…read morecompensation, and no resolution. This was my second experience with Rouses. The first time i used them a few years ago, they came out and in process of preparing to pump out the septic tank they broke the lid and expected me to pay for a new one. The employee who broke it offered no apology and no resolution. I spoke to the owner, and he gave me me a break on the price for a more fortified lid (though I shouldn't have had to pay at all) that I was told would last. During this second visit, a different employee broke the new, fortified lid (with fiberglass mixed in) and didn't even mention it. We found the piece lying off on the side in my grass. When I sent photos and spoke with them, again, there was no resolution, no apology, and no explanation as to why they didn't inform me that a piece was broken off. The employee did admit they used a shovel to pry it open (no idea why since these lids have handles and as a professional company, in the business of opening septic tank lids, they should know how to do it without damaging or destroying the lids each time) but offered no resolution, he just said it wouldn't be an issue for the tank. Maybe not, but it is an issue for me. I paid $300, AND they broke my lid again and aren't doing anything about it. I will never use or recommend this company again.

    From the owner: Cleaning out your tanks…read more You can count on Rouse's Septic Tank Service to take care of heavy duty jobs. We specialize in installing, repairing, cleaning, and maintaining septic tanks in and around Newport, NC. If you have an issue with your tank, you can bet that we will know how to handle it.In addition to septic tanks, we fulfill a number of heavy construction need such as:* Line draining* Dirt and topsoil filling* Land clearing and leveling* Back hoe excavation* Bulldozing and bush hogging* Rock and marl haulingAs you can see, we can be your source for all your heavy construction needs. We can come to your location when you need us. Call today for more information.

    All County Septic - septicservices - Updated May 2026

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