Our home warranty company hired him to repair our bath tub he didn't show up to the first…read moreappointment and then came a week later we paid him the service fee and he never came back again. We kept calling asking why nothing was getting done. He said he forgot and told us to call and remind him the following Monday. And we were met with nothing. Now our warranty company will not fix our tub off this claim and is saying we need to fill out a new claim and pay another service fee. Now he's not answering our calls because he knows he needs to give us a refund. We've been fighting to get our tub fixed since March. It is now July almost August. He does not value professionalism nor your time nor money in the slightest. Please do not go to him.

I would highly recommend Mr. Kevin, he was prompt and professional. He is friendly, knows his…read morecraft and is reasonably priced.

My roof was a total loss due to a hurricaine. I contacted 3 roofers and chose to go with Victor…read more From the start he was fair and professional. He provided several options and explained what each would entail. I was thankful for his contract as I've encountered a shady person in the past. His communication before, during and after the job was exceptional. I would recommend Victor to anyone and will definitely work with him again! Thank you!

After our tenants moved out and the hurricane came through we needed to make multiple repairs…read moreinside and outside in order to put our home on the market for sale. Vic was amazing to work with. He got out to the property and provided us with quotes quickly, offered us multiple options for each part of the project so that we could make decisions that best fit our budget, and completed the work on schedule. Our realtor was very impressed with the quality of his work. We live out of state and couldn't be at the property in person but he made the whole process easy for us. Definitely highly recommended. Thank you Vic!

Creative Contracting NC LLC is DISHONEST, UNTIMELY, AND UNPROFESSIONAL. I contacted them in early…read moreNovember 2024. I requested custom rolling shelves to be installed in my master bathroom and a spot on the wall to be painted over where it chipped. I was informed that it would be doable to be completed by 23 November 2024. It was understood that I paid half the estimate upfront to deposit and then pay the remainder when the work is complete. So I paid half upfront to deposit; amount was $1,860.00. On the planned completion date, I received a text message that there is a family emergency and they requested if the completion date can be pushed back to 24 November 2024. I said to that the new date is fine. And then the family emergency is extended, and extended, and extended thru Friday, 6 December 2024 and then thru Saturday, 7 December 2024. We agreed that the work will be completed firmly by no later than Sunday, 8 December 2024. By this point I have been more than reasonable and accommodating to the life situation that they are going Through. On 10 December 2024, and I verified that there has been no work done at all on the shelves or the painting job. I called, texted, and emailed the team with no response. I had discovered the nature of the emergency; so of course it's a traumatic experience. Also, at the same time, I am working in a tight budget. I cannot just throw away $1,860.00. By the end of December, the shelves and paint job were take care of by another person. On 15 January 2025, they informed me that they are taking care of the refund; first tried Zelle, then Venmo and did not work, so we agreed on a cashier's check sent to me. The cashier's check was mailed to me on 28 January 2025. And since January 28th 2025, no further updates; complete silence. I send one final message expressing my frustration and anger with the refund process on 17 February 2025; and then two days later on 19 February 2025, they finally reach back out to me ONLY after I initiated the follow up message. They tell me the refund check was mailed back to the office; this information I did not know, so at this point, I am dissatisfied more that they did not reach out back to me to close out the refund process. On 19 February 2025, they confirm with tracking number from UPS that the refund check is mailed to me to my correct mailing address. I received the package from UPS. However, upon opening the check is not in the mailer; there is only a neon green envelope with '1900.00 Refund' written on the outside. I noticed the green envelope was ripped in one corner and the mailer was also ripped in one corner. At this point, I still haven't received the refund. So, we agreed to send the check via USPS instead. We confirmed with tracking number that the check was mailed via USPS on 5 March 2025. On 14 March 2025, I received the mailer. Inside the mailer package, the check was not there. Instead, there was a Customs and Declaration Form and their business card. No refund check. At this point, we have utilized two forms of mailing technique without success. So, understandably, I asked them to provide the refund electronically either via Zelle or Venmo. I have no word of whether or when my deposit will be refunded, since that is the honest and professional thing to do. At the end of the day, it is poor customer service. CREATIVE CONTRACTING NC LLC TEAM CANNOT BE TRUSTED. DO NOT HIRE THEM.

Thanks for all of the help guys! Creative contracting really lives up to their name. We called them…read moreover they were on time they got the job done in a timely manner and they were creative at how they performed the repair.

I cannot recommend this business enough. Will was an absolute dream to work with. He walked us…read morethrough every single step in detail, told us what to expect for the inspection and the communication was above and beyond what I expected. Kevin was the one who came to do our inspection since Will was busy inspecting other houses. They were able to get us booked on VERY short notice. The inspection and report was incredibly thorough and easy to read. Kevin kept us in the loop throughout the whole process. We are so thankful to Will and Kev in for making this work for us and doing such an amazing job. HIGHLY recommend Southern Charm inspection services to anyone and everyone in the area needing one!!! Thank you SO much for the great and painless experience.

I hired Will Heath of Southern Charm Inspection to visit a Wilmington home I am buying. He did the…read moreinspection May 1, 2021 and promptly sent a report. While he finds no major issues, a result that was in line with my expectations, the report provided very little value as it was mostly cut and paste with sections that informed me of what vinyl siding is made of (vinyl!) and other useless "filler." He took pictures of major house systems such as HVAC components and the water heater labels, including the images in the report. This inspector didn't bother to take down the model and serial numbers and research when they were manufactured. I've moved quite a bit as result of my work and I have probably read more than a dozen home inspectors' reports. In those reports, they have always tried to document the age of major systems--not offer an opinion but factually state the manufactured age. Will Heath didn't even try. The dishwasher and the sink disposal didn't "fails to operate as intended," according to the inspector, and I should hire a qualified repair technician. That's it. Is it leaking? Does it have power and water? Can you turn on the power? What facts can I provide to a technician when I schedule a repair? I can't even tell if I should call a plumber, electrician or appliance service tech. The Southern Charm report says that some window sashes had broken springs. How many? Which ones? The inspector didn't bother to provide those facts. I am a five-hour drive from the home I'm buying and have no idea if it's two windows or twenty that need repair. I'm buying the home from an elderly person who couldn't provide the roof age. I called him beforehand and asked him to look closely at the roof shingles. He was very pleasant and agreeable at that time. I completely understand he is unable to walk the roof but he did look at it without going up there. So, what did he see? "No obvious or observable defects," Heath writes. Hardly useful. When Will Heath heard that I was unhappy with his report, he said that my only option was to complain to the state licensure board that his work was not in compliance with their regulations. I have no doubt that it was. My stated issue with his work is that it was skin deep and didn't bother to provide complete information permitted by the state. I wasted $335 with Southern Charm and Will Heath.

He does good work, and he goes the extra mile to figure out complex problems and save you money…read more That matters most. Lizard with a ladder also upholds the stereotypes of contractors. We had him out several times, and he missed his promised time every single time. We had to call several times when he forgot he was supposed to be at our job. Still, once he was there, he would work diligently and make every effort to do things the right and best way, not the easiest way. He did not take shortcuts, and you want an electrician who cares about doing your wiring correctly. He also took the time to solve problems we presented that were not part of the original plan, and he added them in at a fair price. This probably explains why he was often late. It can be hard to know how long a job will take, especially when you are doing your best to do things safely and correctly and taking the time to do it right. So we were understanding about that, once at our house, he often stayed longer than scheduled to make sure we were happy and the job was done correctly. We will use him again.

Requested a sump pump be replaced and sump tank emptied. The plumber did those things. But did…read morenot put the seal back on the lid. I asked him if he could put it back on so I can pay him. He then just tightened the lid back on and STILL forgot to put the rubber seal back on. I know have to spend time unscrewing the the lid myself and put the seal back on. 2.9 out of 5.

We're selling our house. The bathrooms were a little outdated by about 60 years. The tiles were…read moreokay in one, bad in the other. Matt worked his magic in both bathrooms and in less than a week transformed them into masterpieces for the future! Beautiful! A "cookies and cream" look, and a glazed white tub and sink to make anyone's appetite grow hungry to redo their neglected bathroom. He was quick, clean, and knows his stuff! Can't thank you enough Matt. 5 stars!

Matt is a knowledgeable, experienced and honest pro! He took the time to explain the technical…read moredetails of my repair for peace of mind. Thank you!

When we moved the movers did some damage to the house and they secured Will to do some painting and…read morerepairs. As we had just moved here we had no idea who to use and when Will showed up and explained the process we were all in. His crew showed up when they said they would. The did the work as they said they would and everything was completed correctly. My wife then contracted them to move some lights, which included drywall repair and to paint some rooms in the house. Again his crew showed up on time each day as they said they would. They cleaned up everyday, no leaving of drop cloths and such. 90% of success is showing up, they did it.

We were selling our house and had an Endless list of tasks to be completed before listing our…read morehouse. I reached out to Will based on our Realtor recommendation and he was at my house within 48 hours for a quote and he had guys at my house the same week. Will is a good communicator and he hires stellar gentleman that are kind and very good at their job. Will and his team are honest as well, they only recommend spending money on something if it truly cannot be fixed to a proper and safe standard. They also made sure to clean up after their construction mess daily so it didnt even look like I had people doing work. Specifically Keith worked on my house mostly and he was so kind and good with my little boys along with being a stellar handyman.

This is an excellent company. Ric's experience and knowledge are beyond reproach. If you are…read morelooking for someone who understands the unique challenges of coastal building, look no further. Ric is an absolute expert when it comes to home inspections, specifically coastal deck construction. Although he does not perform repairs on the homes he inspects to maintain his professional independence, he is highly respected by agents for his ability to accurately identify and explain the necessary 'due diligence' repairs with total precision. He holds the highest level of certification from Inspector Nation, and it shows in his incredible attention to detail and customer care. Truly one of the best in the business!

Ric is hands-down the go-to expert for coastal home inspections. His deep understanding of the…read morespecific challenges of coastal building--especially deck construction--is unmatched. I really appreciated his commitment to professional independence; because he doesn't perform the repairs himself, you know his assessment is 100% unbiased. As an Inspector Nation certified pro, his precision in identifying "due diligence" items is why he's so respected by agents and homeowners alike. Beyond his expertise, the level of detail and peace of mind he provides makes his services an incredible value for any property owner. If you want an inspection backed by years of elite experience, look no further.