My iPhone 6s battery was really not holding a charge like it used to so I contacted Allen with a…read moretime to bring it in. He performed a thorough diagnosis while asking some questions on the phones usage. Thanks to Allen, it's been over a week since my battery change and now it continues to hold a charge just like when it was new. No more looking for 110 outlets when I visit friends:) Allen is the owner/operator of iKracked so I know he will be performing all future repairs on all of our family devices (not a Franchise employee who's gone in 2 months). I'll keep him BUSY! I highly recommend Allen for any of your device repairs.

IKracked Cellular Repair is all integrity! They thoroughly…read morego thru your iPhone and make sure everything works properly. They do this before and after in the presence of you. Very inexpensive, but thorough! I highly recommend iKracked Cellular Repair for all your iPhone needs!!

How refreshing to meet a local honest businessman who not only fixes your problem, but also…read moreexplains why it happened, and how to fix it yourself next time. He fixed my cell phone in front me in scant minutes and expained it all. Thank you so much for all you did.

First rate service and value front to back. (1) Actually replied (quickly) to my email inquiry. (2)…read moreProvided preliminary diagnosis and estimate to determine if repair was a cost effective option (older iMac) at drop off at store (3) Repaired in the time promised at the price quoted. (4) End result was a repaired and useable computer at a fraction of the cost of a new one. Highly recommend !

10 out of 5 stars. Repair Doc is the BEST; best service, best customer service, best efficiency,…read moreeconomical prices... I could go on. My hubby found the shop to help fix iPads and iPhones frequently destroyed by our autistic children (which would've been pricey anywhere else). We have been back several times (at least 5-6) to repair broken tablet screens, motherboards, software/update issues and more on different devices. Randy is knowledgeable, always friendly and welcoming and helpful in explaining the issues. We've had same day repairs and some that took a day or more, but all repairs felt quick and efficient with the corresponding problem, which we really appreciate given our children's need for the devices. I cannot recommend this shop enough for your device repair needs Whenever we have any issue, I'm always confident that Randy and the Repair Doctors have our back!!

We drove from Auburn, Al after Googling for a place to get our BOSE fixed. When we got there we…read morewere greeted by two extremely friendly representatives. The technician that we worked with was Randy. She was very patient explaining all of the options we had for our equipment problems. There was a gentleman there that I talked to about getting my Android phone screen fixed and he quickly told me what he would need to do and he gave me an estimate. And he was always very professional and asked if I had any questions. Both of these representatives gave us a very positive impression of their firm THE REPAIR DICTORS on Manchester Expressway 1709D 706.221.2330. We would highly recommend this establishment for any electronic repair without any hesitation!!! We will be going back for any issues that we may need!! Chuck & Tina

they spent time instructing me on how to fix my problem with my iPhone. no charge and very friendly…read morestaff. I highly recommend them.

my computer was taken over by a scam and they froze my computer and got into my bank account. this…read moreplace cleaned my computer and loaded up a virus protection. this was done in a matter of minutes while i waited. i was charged half the price that i was told when i called them and they were very nice while i was there. great to work with people who value a customer.

After going to 3 other repair places that all told me that it would take a week or more to get a…read morenew screen for my iPhone 11 Pro Max I stopped in at Cellular Nerd. Eric was super friendly, answered all my questions, had the part on hand and got to work immediately. While I was waiting some lady came up and was being very rude. She claimed that Eric messed up her phone. He tried to explain that the part he replaced was defective. He refunded her money and offered to repair her phone again, but she continued to throw a fit and make threats. Eric handled the situation very professionally and even got my phone fixed in the middle of it. I will definitely take all my future phone repairs to Cellular Nerd.

Hostile Owner - Terrible Experience - Lost Hundreds…read more On March 11, 2026, I brought three iPads to Cellular Nerds for screen replacements. When I picked them up several days later, all three appeared to have new screens. BUT wait. However, during our drive to Disney on March 13 right after pick up, two of my three children began experiencing issues with their iPads on the drive to Orlando--problems we had never encountered before. One device had a broken, sticky home button, while the other refused to stay on and charge. After returning from vacation, I contacted the owner on March 25 to discuss these newly observed issues. The owner assured me the repairs were under warranty, apologized, and promised to fix them. When I dropped off the iPads on March 25, Eric, the owner, explained that a stepson or son-in-law had assisted with repairs and made several mistakes, again offering an apology. By April 9, Eric informed us that the home button was fixed, but claimed my child intentionally broke it which is a complete false claim. I asked if he and his son moves the buttons around when he fixes the screens he admitted yes. He also said the iPad that wouldn't stay on or charge likely needed a new battery, with no mention of possible water damage after review of second drop off. Weeks went by without any update, so we reached out again on April 17th. Eric then admitted weeks later he had forgotten to order the battery. On April 24--nearly a month and a half after our initial drop-off--I called Eric for another update. He then suggested the battery was not the issue, and the problem might lie with the motherboard. At that point, he recommended we consider purchasing a new iPad. A new IPAD that had a scratched screen and worked perfectly before the handling of Cellular Nerd. During our conversation on April 24, I politely requested a refund for the iPad that remained nonfunctional after repairs, even offering to return the screen he installed. Immediately after my request, the owner responded by yelling, using profanities and obscene language, then abruptly hung up. I called back right away to express my discomfort and disappointment with their disrespectful behavior, which was entirely uncalled for and unlike anything I'd experienced before. The profanity continued and hung up again. My wife tried talking to him and the behavior continued. My wife and I were so disturbed by Eric's hostility that we called and requested assistance from the Navarre police department to retrieve our devices. My elderly mother whom later retrieved the devices was also treated with disrespect. I am sharing this account to document our unfortunate experience transparently and clearly with Cellular Nerd, supported by our receipt and documented timed date stamps. We are out 100's of dollars and an IPAD that doesn't work. My son continues to cry about it and my family continues to be shocked by the owners disgusting behavior. We regret our decision to trust Cellular Nerd and will NEVER return.

They were the first to respond to my request. They were very nice, didn't have the battery in…read morestock, but they called me when it arrived. They installed it for me in about 5 minutes and I was on my way.

A plus service in EVERY way. I called asking about fixing my daughters phone, and the guy was…read moreprofessional and polite as well as informative. He gave me an estimate and suggested I come in so they could see exactly what was wrong. It took 20min to fix the phone which is awesome, and there was water damage which he also dried out for us before fixing the screen. I will definitely use them again and I highly recommend them for any and all tech issues. Thank you

Good luck getting any help here. The people never act like they want to help you. Makes you wonder…read moreif they ever have a district manager that checks their store.

First off I would rate this local business decent. I do call out that they do have expensive plans…read morestill, but for the speeds you are getting on this cell phone company, is literally untraceable. And I get it, the waiting is a process, but in all they are just employees, they work under this company for your local city. They aren't the most professional, but they certainly get the job done. And they can't help that the price is "bullshit", it actually is the big people that run the worldwide company, they just help you get your service. They aren't the absolute best, but they certainly aren't the worst.

I had such a great experience with this repair service . He picked it up and had it repaired i…read moreunder 2 hrs . I will use him for all my phone and tablet repairs in the future. Great service and beat everyone's price. Give him a call before going anywhere else .

I needed my phone repaired quickly and was thrilled with the personal services I was given . He was…read moreprofessional and friendly and even dropped it off for me at my workplace. Who does that ???? The price was reasonable and within my budget. he will definitely be doing any repairs I need from now on and I highly recommend him . Give him a call for all your phone tablet or laptop needs. . You will not be disappointed.