At first they were great in responding to a bat situation by sending someone out quickly, always…read moreanswering their phone. Then I get a call saying they won't take care of it because they are too busy. Very disappointing after investing time and energy in them.

Friendly field rep. Very thorough and informative. Went inside and outside methodically mice…read moreproofing my house. Recommend very highly.

Disappointed is an understatement. I have been a loyal Mission Green customer for almost 6 years. I…read moreexpressed concerns about my lawn not looking good (lots of big brown spots) and was told I had red thread. Paid for the suggested treatment and saw no improvement. After mentioning my concerns, I was told it was still recovering from the red thread and that I wasn't watering enough. The houses on both side of me looked amazing and used a different service. So, after not having my voice heard I made the switch in August. Fast forward to yesterday....I assumed my lawn was fried as they said so I went to clean out the dead grass in order to properly add seed only to find my yard is infested with grubs. You know, the grubs that were supposed to be killed with the treatment I've paid for over the last few years with Mission Green. After losing half my lawn and being completely devastated at the loss of money with nothing to show, I figured I'd give them the benefit of the doubt to fix it and standby their word. Only the joke was on me. They are only willing to treat and seed the areas if I rejoin them for the remainder of the year. So, continue to pay for a service that is not done properly or with the quality (proper products) they should be using. I wish I could say I was surprised by their lack of accountability but I'm not. If you want to throw your money away, cause more work for the DPW guys, Mission Green is the right choice. If you want a great looking lawn and a company who stands by their work, it's not them.

I really love the service I receive from missiongreen my grass is beautiful and healthy and when I…read morehad a problem. They came out and resolved the problem right away. I definitely recommend this company for all your lawn needs.

Phil did some much needed anti-mice work at our home. Thank you!…read moreWe are winning the rodent war!

I had a bald-faced hornets' nest in a tree next to the garage. Richland scheduled me for a visit…read morewithin 24 hrs of my call. Technician Jacob was communicative and called me the next morning with an accurate arrival time. He was prompt, extremely knowledgeable, efficient, professional, while also being warm. Importantly, he was reassuring about the hornets' behavior and the chemicals he would use. It was a great experience. 5 stars.

The call center was responsive and the team did an excellent job communicating. We appreciate the…read moreexplanation of what to expect and the timely follow up.

I have been doing business with Target Pest Control over many years. My wife and I live in West…read moreHartford. Target Pest Control consistently has been "on target" in eradicating obnoxious invertebrates and mice in our basement and first floor. I unstintingly recommended this enterprise to any homeowner or business establishment. I wish to commend highly Carlo who has unerringly assessed infestation problems and most knowledgably crafted the appropriate applications to eliminate them. His balanced and comprehensive assessment is a real asset that certainly builds customer trust and respect. Moreover, I wish to add a few words about Carlo's graciousness and ease of manner. These characteristics, along with his knowledge and experience, make for a harmonious business relationship and willingness to have a long-term commitment with Target Pest Control. Pete Brown, 115 Walden Street, West Hartford, CT.

Requested service, spoke to several people and was told I would get a call back. They never called…read moreback.

The two folks who removed the large wasp from the…read more window outside of my home did a great and efficient job promptly and a cost a lot less than most other companies who do the same thing. They are also very professional and easy to talk to. I give them the highest recommendation!!

Called them for mice, they sealed the entry points & I haven't had a problem since!read more

Absolutely wonderful to work with these guys in the unpleasant occurrence of rodents. They were…read moreextremely friendly, professional, and thorough. Hopefully won't have to call them soon but with any other pest problems they truly are the best.

I am very disappointed in the scheduling and customer service of this South Windsor branch. There…read morewere so many issues with scheduling the appointment that I thought I might be filmed for a prank tv show. There is an extreme lack of care and organization. I told the person scheduling the appointment that I would not be there and the tech would meet my tenant. When the tech arrived he said he couldn't do the work because I needed to sign an additional paper. I was told I was called twice and didn't answer, however, I didn't miss any calls. On the contract, the date, my name, and my email address were all incorrect. When I was called to reschedule they said that they would be out for a termite inspection. I called them to spray for he bees! Best of all, I just got an email to review Terminix and then the survey said it couldn't be completed because someone had already filled it out.

Absolute WORST experience with this company!!! Called on Sunday made an appt. for Tuesday between…read more1-5 for a carpenter bee issue. Took the day off because it was going to be a sunny day so they could see the active bees to determine the species. No call or text so I reached out at 10am to ensure they were coming out. Representative tells me I don't have an appt. as it was listed as an inactive account, unbelievable!!! I took an entire day off of work for nothing. Spoke with a Supervisor who assured me she would look into the matter.... No call back!!! Called back 3 hours later and was told a branch manager would call me ..... again no call from a supervisor or a branch manager. VERY UNPROFESSIONAL COMPANY!!! I called another company to make an appt. and they said they had a cancellation and came out in 20 minutes to resolve my problem!!

Lance was very prompt with his response to my inquiry, was professional, flexible to our needs, and…read moredid a fantastic job getting rid of our unwanted guests, even inspected our home's exterior and discovered a second nest we hadn't even noticed! No extra charge!

Haven't received a call back on possible recurrence but seemed to do a good job. Nice gentlemanread more