l Well, on January 18th at around 12:00 am, my wife and kids…read moreand I had just returned home from a family member's house. I had forgotten that my vehicle, which had recently been serviced, didn't have a house key on the key ring. So, I started looking for all the 24-hour locksmiths in the Smithfield area. Surprisingly, he was the only one who picked up the phone, even though every other business claimed to offer 24-hour service. When he finally arrived 20 minutes later, he tried the front door for about 20 minutes but couldn't get in because the locks were upside down. Then, he tried the side garage door, which is when the fun began. He tried to pick the deadbolt and lock for about 30 minutes, but he couldn't get it because the locks were also upside down. I explained that I was renting the property and hadn't installed these locks. By this time, it was almost 1:00 am. He then suggested drilling the deadbolt lock. I was exhausted from holding my phone as a flashlight and standing out in the cold. After drilling for 10 minutes, he finally drilled the deadbolt and used bags on the door. I got into the garage and had one more door to get into the kitchen. I couldn't pick that one either after trying for 10 minutes, but I was able to after removing the trim and using bags on the door. By this time, it was around 2:00 am. In conclusion, he charged me $150 and said he would come back on Sunday to replace the deadbolt he had drilled, but he never came. I called him on Monday and he said he had forgotten about Sunday and would come on Monday evening, January 19th, but he never came. Then, he said he was coming on Tuesday morning, but I hadn't read his messages and was already halfway to my work site. I asked if he could come in the evening, but I could see he had read my message, but he didn't respond. So, I'm just going to take the L train and tell my story. I'm going to replace the lock myself and keep moving forward

Quick to respond as well as willing to walk me thru the steps it would take so I will definitely…read morebe recommending Mike Lancaster's service to everyone I know who is in need of a top notch locksmith

Had a Box truck Volvo truck key split right in ignition I called everyone else in the area and they…read morecould not do anything about it and told me to call the dealership which charges way more. Eastern Locksmith showed up at an reasonable time and did it in less than 20 minutes.

We have triple A and we called for assistance because we locked our keys in with the running…read morevehicle because of our 2 dogs inside with cool air running for them. We stopped at a rest stop. So anyways Triple A sent us a tow truck and driver from Steven's Towing. He wasn't really a talker that much, but I believe he was more focused on helping us get into that vehicle to reunite us with our dogs. And to get us back into the Vehicle of course. So anyways since my wife's car has a newer vehicle with better security around the door frames(the trims), he wasn't able to get in, he said he didn't want to ruin the vehicle with the tools that he had, which is totally fine and reasonable. So anyways he tried, couldn't do it but he tried his best which counts. So then triple A sent another locksmith out to our location at the rest stop, which that 2nd company was called: Eastern Locksmith. And that locksmith had old school tools which he got into the vehicle which I was super surprised, but hey Steven's Towing did a fabulous job too!! Thank you for coming out and trying your best to help us when we were stranded. Thank you Steven's. :) A+. 100% _____________________________ Now for Eastern Locksmith Services Inc. Buck Wiles was the locksmith that came out and he was super friendly with a big smile and very talkative. He was able to get in with his tools around the frame and unlock the car door. He was a really cool dude and he defiantly saved the day. Thank you so much to both company's *Steven's Towing. & Eastern Locksmith Services Inc. After all that we were able to drive away from that rest-stop in North Carolina and begin back on our Moving Trip down to Florida. Eastern Locksmith A+. 100%. :)

Great timely service and the was local so that meant a lot. I appreciate because we called many but…read morehis performance was excellent.

New Tech was afraid and refused to give me service because I…read moream an African American. Made an appointment, then canceled on me because he thought he was in danger of something nefarious happening. If you sound like an African American male, you more than likely won't get service. I called to make a formal complaint and the person started recording me without my consent trying to get something to use to get the police involved. Very dirty business when they were the originators of the problem. 2026 is just around the corner and PREJUDICE is still running rampid.

Never available when my fam in Rocky Mt. call, Horrible "…read morebusiness." For a year, each time family try, they said O'Brien always lie or say " no one is available." Pitiful locksmith. I finally found my relative in NC a REAL business locksmith." O'Brien. Isn't a real business," No one is " that busy." Give you zero stars if I'm able to."

My children and my self were locked out of our home so we attempted to call this company several…read moretimes during working business hours and was unable to get anyone on the phone. Never received a call back. Pulled up to the office directly, because I did have my car keys in my hoody, all the lights were on in the building however the door was locked and could not get anyone to come to the door. Does not seem like a reliable locksmith service and will not ever be calling again.

Never going to Lowes or Walmart again, this guy was amazing and helped me out so much with my new…read morehouse keys. He was extremely accommodating to our situation. *** try to use cash only though since cards take a percentage out of his pay

We had an unfortunate incident when an older neighbor and his wife were locked out of there house…read more I found Ben's website and he was not far from our location. His response was quick and it did not take him long to get them back into there home. He was very kind and understanding. I am adding him to my list of contacts that I carry with me, with the hope that I will not need to call. If I do it will be comforting to know I have someone of his character and expertise to call.

Moore's Bicycle Shop in Rocky Mount, NC is outstanding as far as locksmiths go. Seth was sent to do…read moremy required changes. He was polite, professional, and worked quickly. The cost was less than my estimate. I couldn't be more pleased and highly recommend.

From the owner: Moore's Locksmith located in Rocky Mount, NC is your locksmith solution for Edgecombe County, Nash…read moreCounty and surrounding areas. We are licensed in NC and offer state of the art locksmith services. Our services include but are not limited to the following: * Programmed automotive keys * Schlage door hardware * Medeco high security cylinders * Bonded locksmith * Safe & lock work * Keys made while you wait * Auto lockouts * Exit device * Commercial door hardware Our services include residential and commercial lockout services. We accept MasterCard and Visa for your convenience. Please give us a call for your next locksmith need. We look forward to serving you!

My 14-yr old home had 3 deadbolt locks in need of repair--one I couldn't get the key all of the way…read morein, one I could not get the key out and one that would not turn. I sent a text to Loc Doc on Monday afternoon, Tuesday morning I went to the web site and filled out a simple form and Tuesday evening Steve called me up. Wednesday 9:00 am Steve and David came to the house, took off the three locks and quickly determined that corrosion was the problem for all three and explained what I should do in the future to prevent. They cleaned up the mechanisms, re-installed, made sure that they were working smoothly and then went and sprayed SuperSlick into all of the other locks. They were here (a truly remote location in Pitt County) for about 90 min and charged $175. Then they headed across the creek to Yoder's for breakfast. Good guys, great service. Recommend highly.

Absolutely amazing! Very accommodating to an individual's schedule and location, extremely…read morefriendly, and great price for a spare key. Overall, so impressed with the convenience and willingness to help the community. Thank you!

Great service. Professional. Knowledgeable. Reasonably priced. Quick response. Local minority owned…read morebusiness. Convenient hours. What can I say. Mr. Curtis was just fantastic. Not sugarcoating this either. Fast, friendly service. Giver of great advice. Knowledge in his field. And a side joke to make the time go by nicely. Quick service too. Appreciate u Mr. Curtis. Y'all check him out. Keep our local businesses, who are doin the dang thing, in business!!!

I have not used this business, but just wanted to point out some things about the reviews for…read morepeople searching for a locksmith in Raleigh, NC. As of 7/9/26 there are no reviews from people in Raleigh and only one from NC. The vast majority are from the Washington, DC area and more than seven years old (one is five years old and one six years old). Over and over people say they saved money, but not a single one says how much they paid (three say how much they saved). One is very quick to point out towing would have been $90, but no mention of the cost of locksmith services. I point all this out because it's highly unusual for so many reviewers to talk about savings without sharing the cost. As a result, I kept searching for someone to make a duplicate key for our BMW. If the owner would like to respond, please provide samples of prices for your services.

I contacted this key company and it was a very pleasant experience very experienced worker and…read morehelped me thoroughly I would use them again I highly recommend this company Carolina key Company Five Stars for sure

AJ was uber helpful. I have an older car and didn't have a straightforward request. He kept working…read morewith me until everything was working perfectly.