RESPONDING TO MR. DUNN'S THOROUGHLY FALSE REPLY:…read more I have been seriously ill and hospitalized several times, since you damaged my home in 2021. Until there was an opportunity for me to have an independent, reputable roofer give an objective evaluation, at no charge whatsoever, including photos and a full report of damage, I was not aware nor would it have been possible for me to be aware of the extensive, permanent damage you have inflicted upon my home. There is no mold anywhere in the world which is capable of causing huge gaps in flashing on a roof. Multiple large gaps in the flashing on the roof your crew installed here are the result SOLELY of bad workmanship. "Mold" does not cause huge gaps in flashing, leaving wide open holes through which rainwater, melted ice, melted snow are entering the ceiling structures. None of this has anything to do with "mold." The ceiling located directly below the wide open gaps in flashing is water-damaged. A 10-year-old child can understand that the roof is leaking, thanks to wide open holes that were created, by horribly bad workmanship, when the flashing was installed. Look at those photos and tell me where you see "mold!" Blaming your negligence and horrible workmanship on "mold" is beneath you, in terms of an excuse that even a child would be fooled into accepting. So you're saying that "mold" caused the bad workmanship, as displayed in some 27 photos we have. --No! Not even close. "Tree damage" did not cause a drip edge to be incorrectly installed. All of this is at the doorstep of BAD WORKMANSHIP AND DENIAL -- REFUSAL TO TAKE RESPONSIBILITY. If the roof does not need box vents, why did you personally write into the contract that "box vents" are to be included, with this roof installation?! Shingles are wavy, damaged, uneven, haphazardly installed, and yet this is merely the tip of the iceberg. I guess we can blame "mold" for all of this as well, right? And let's blame "mold" for the fact that roofing cement has been smeared all over electrical conduit, causing permanent damage! YOU WERE INDEED CONTACTED MULTIPLE TIMES, as soon as I discovered the damage you've made to my home. I texted and you did not respond. I emailed multiple times and you did not respond. I filed grievances with Better Business Bureau and with Consumer Protection and you did not respond to them, either. You were asked to respond over and over and over again, before my attorney contacted you.  As soon as you were aware I have these photos, you refused to respond. If there were damaged structures interfering with the roof installation, this should have been noted in writing, including photos, and I should have been informed. But I was never so informed.  Any former leaking was to be definitively resolved with installation of a new roof by Empire Home Improvement.  Instead of work completed in an workmanlike manner, you have left HUGE OPEN GAPS in flashing, in multiple places across my roof.  Rain, melted snow, melted ice are pouring into the ceiling structures. Water-damaged ceiling is directly below HUGE OPEN GAPS in the flashing --- horrible and indeed negligent workmanship by Empire Home Improvement. This has absolutely and literally NOTHING WHATSOEVER TO DO WITH "MOLD" OR WITH ANYTHING BUT YOUR LAUGHABLY BAD WORKMANSHIP!! You are a thoroughly dishonest person, who does not stand by the quality of his workmanship whatsoever. You were asked multiple times to make this right and you simply ignored many, many requests to respond. Sure, the old roof was leaking -- which is the reason for installing a new roof.  Any new roof is not supposed to leak, Greg.  Any new roof is supposed to PREVENT rain, melted ice, snow, cold air,etc. from having access to the inside structures of the home.  This is not and was not a "mold problem." Did mold cause huge open gaps in the flashing, through which rain, snow, ice, cold air, etc. are entering the ceiling structures?!  I'm sorry but your explanation is simply WRONG.   You have not examined the roof.  You did not inspect it when your crew was finished. If you had, then you would recognize the DAMAGE caused by your crew. Electrical conduit has been smeared and covered and damaged by roof cement -- more horrible work by your crew. That incorrectly installed drip edge is not the fault of anything but your bad workmanship. Shingles are wavy, uneven, and generally installed in a totally INCOMPETENT, NEGLIGENT MANNER.  I am owed a new roof PLUS the cost for repairing extensive purposeful DAMAGE to my home, caused by Empire Home Improvement.  We have the required proof and this will not be the forum.

I had extensive hail damage to my roof , facia , gutters, screens and chimney siding…read more Greg Dunn came out promptly to evaluate and prepare an estimate, he submitted everything in a timely manner to the insurance company. He showed up the day the insurance estimator came to do their estimate, he spoke with him and walked with him through the process making sure he considered everything listed on damage Empires damage report. he brought out several options for roof color as well as gutters. He started within 2 weeks of the insurance approval etc. I was very happy to see that he had his crew fix a facia at the peak of my house that was NOT damaged by hail but was in rough shape. He also had them replace screens on 2 windows that were old and in rough shape but was not damaged by the hail. I appreciated those things being replaced and he did that on his own to make them look nice. Greg always responded very fast when I would text or call with questions, his communication was very good throughout the entire process.

Started at 5:15AM and was done in under 4 hours. I have a split roof and I am amazed at their…read morequality of work. They cleaned everything up completely and ran magnets in the yard and street. Robbie also moved my weather vanes and they are working better than they ever have. All this and still thousands of dollars lower than the 4 other bids, without the attitude. Will definitely rehire again if needed.

Company was great. Fast, reliable, affordable. They went out of their way to address all of my…read moreconcerns and explain details. Also finished the job quickly. So happy with the customer service and work completed.

In the process of contracting with Champion Sunrooms, to convert part of our back patio into a…read moresunroom, Just In Time Roofing, came up as one of the recommendations for initial framing & roofing. While on that project, I asked Justin if they could replace an aging privacy fence? No problem! They did a great job & in reasonable time. I highly recommend him & his team. They even took care of the textured ceiling, which we didn't initially expect, but glad we got it. The privacy fence is quite nice as well. Highly recommend!

Justin and his team are a group of professionals who are devoted to providing honest and…read moretrustworthy service and roofing replacements. Justin will work with insurance companies to make sure you are covered. He also can build a perfect patio. Leave your home improvement projects to him!

Thank you PSI. You've done an amazing job on our driveway…read more James was a pleasure to work with from the time I requested a quote until the job was finished. He even took the time to come out three times before the project began to make sure that all the different elements would come together correctly. Jeremy was the foreman on the job. H Roll over here the liner is over here. I told him and I said whichever you don't use please bring it back in the house here come through oh yeah yeah this is where I want to slow it down so I might even ask Harold put some on his side. e went above and beyond when he moved the extra rock and dirt to where we needed it. I know it was a lot of extra work getting the driveway ready for the asphalt, but it looks amazing. I will definitely recommend PSI.

PSI just did a double wide driveway in New Albany at a fair price and outstanding professional…read morework. Thet worked like a well oiled machine and had everything to profection. We gave them a 10. thank you for a job well done. S. V.

They did an awesome job. We were so happy. Our all state insurance wouldn't cover the price. So…read morewe'd left all state but they gave us a good price on it's paying for the whole roof we couldn't have asked for anything any better. It was an awesome job. Everything was cleaned up, not even a nail. I would refer them to anybody. We will have him back out to do our gutters. I just want to say thank you guys

I had a roofer install a roof on my addition. When he finished I think more water got inside that…read moreout. I called AJ Roofing, they showed up on time, gave me a very good estimate and started work the next day. Once completed, the job was beyond my expectation. I would absolutely recommend AJ Roofing.

Had a small drywall job that I needed done. I contacted seven or eight contractors through yelp and…read moregoogle. Most never responded and the ones that did quoted astronomically high. HomePros responded right away to the request and came the next day. Did a great job finishing up my terrible attempt at doing it myself.

Zach and his team did a great job installing our French drain. Their quote (which occurred within a…read moreweek of our call) came in well below the other businesses we had come out, and they finished the job in a day (and we didn't have to wait 6 months in the first place!). They also did some treatment of painted over moldy spots in the ceiling left by the previous homeowners. The crew was polite and hard working. I would recommend this company to anyone who needs waterproofing (basement or crawlspace) without hesitation.

Joshua, Tiffany, Jesse, and Matt make an outstanding team and are a pleasure to work with. They're…read morehighly professional and run a tight ship. If you're looking for a reliable, capable partner for your project(s), look no further -- this team will get it done.