Watertight Waterproofing completed a full encapsulation and French drain system for my crawl space in September 2024. I'm writing this review to share how flawlessly this system and professional solution have been performing. It's no secret that we've experienced harsh rainfall and flooding in Frankfort over the past few months. Every time I hear the sump pump kick on, I know the investment was well worth it. Before installation, I received a thorough explanation of the causes of moisture buildup, where the water was entering, and several options for proceeding. The company excels in communication, clearly explaining why certain practices are better than others and how they would complete the overhaul. Throughout the process, I felt I was in great hands, receiving the best customer service I've ever had from a contractor. They removed the old soaked insulation, the failed vapor barrier, random trash from the original construction, completed mold remediation, and installed new insulation, a French drain system, a catch basin, and a sump pump--all in just THREE DAYS! This work would have taken me at least a month and a half of weekends. From start to finish, Zach and his crew were a pleasure to work with. The lifetime warranty Watertight Waterproofing provides speaks volumes. How many companies offer LIFETIME warranties for repair work done on your home? Most offer 10 years at best. On top of that, I'm already in the process of requesting more work to be done around my property. This is the first and only contractor I've reached out to for additional work. This company will be successful because it operates on an honest and upfront business model that we need more of in the world. Thank you, Watertight Waterproofing, for the amazing work! read more

I recently had the pleasure of working with Watertight Waterproofing to address a serious leak in my basement foundation, and I am thoroughly impressed with their outstanding service. After experiencing flooding, I reached out to several companies, but Watertight Waterproofing stood out from the rest. They offered the best price and delivered exceptional service. From the onset, their team was quick to respond and extremely professional. Zack, the company owner, was very professional, respectful, and honest. I am truly privileged and honored to have found this amazing group of professionals. Their crew, including Justin, Will, Devin, and Dale, was professional, knowledgeable, and honest, making the entire experience stress-free. They arrived on time and took the time to explain every step of the process clearly, ensuring I understood what was being done both inside and outside my home. Their respectfulness and transparent communication made me feel at ease throughout the process. Moreover, their attention to detail was impeccable. Once the job was completed, they did a thorough cleanup--leaving no trace that they had ever been there. I genuinely can't speak highly enough of their work; if I could give them one thousand stars, I would. If you are facing similar issues with your basement, I wholeheartedly recommend Watertight Waterproofing for their exceptional service and expertise. read more

We had an encapsulation, foundation support and drainage issues done on our home. The work they performed will outlast our lifetime and have resell value. Zack gave a quote. Finished 3 days in advance of his quote. He completed everything he quoted. Zack, Willie and Justin stayed the course, worked long hours and finished the job. Hardworking can't begin to explain this crew, unbelievable is more in alignment. So nice to see work ethic that we all thought were lost to a time of years ago. This is a field that most of us know very little about. I was very apprehensive initially but could never give a much deserved higher recommendation to. It was our pleasure to work with Watertight Waterproofing Management and staff. read more

I initially talked with Zach, he came out and gave me a quote. He was very friendly, polite, and knowledgeable. He quoted me a great price for waterproofing our basement, as we had been dealing with a leak for a while. Today the crew came out a fixed up our basement. They did a great job! Justin, Devin, Dale, and Will worked hard and were just as friendly as Zach. When they were almost finished Zach came by and showed us their work and explained what they had done. When the job was complete, they cleaned up their mess before leaving and thanked me for using their company to fix our basement. Overall it was a great experience and I would 100% recommend them to anyone needing to get a leaky basement fixed. read more

I want to send a shout out to WaterTight Waterproofing. I can't express how THANKFUL and GRATEFUL for a job well done. Zach the owner came out, looked at the job, and gave us a quote. Zach is so personable and treated us like he knew us for a while. We agreed with a day (3/14) to have the job done. Devon and Dale showed up as planned. These 2 young men worked from start of job till it was completely done. When I say done, I mean DONE. They cleaned up so we didn't have to and was told they don't leave anything unfinished. I would recommend their services highly to everyone. Call Zach @ 502-701-7882 and let his business work magic for you. God bless WaterTight Waterproofing. read more

This company was the only one who answered the phone the day after Louisville got 3 inches of rain. Our crawl space flooded and Zach came out to look at it same day. He and his crew, Devin, Dale, Will, and Justin, were swift but thorough and we are very happy with the results. Our crawl space is dry, mold free and pristine! And the price was unbeatable compared to our other estimates. We would absolutely recommend them! read more

I had a serious water issue in a very old victorian house and Zach with Watertight Waterproofing went up and beyond to answer and solve my problem. Rob, Devin, and Paul were professional, knowledgeable, and took care my home while finishing the job quickly. I would recommend this company to anyone I know, great job guys! read more

Great company and good group of guys. These guys really care and know what they are doing. They came in my house fix the water problem we have been fighting for years. They made sure we was happy with the work before they left. Would recommend to anybody I know for any waterproofing work/ crawlspace 5 stars read more

100% true to their word on price, time, and workmanship! Watertight has completed two major foundation jobs on our 1970 residential property due to catastrophic flood damage and age. The workmanship has been tested by KY spring weather and is holding strong! read more

I needed to put my house on the market in a week and Zack was able to work me in. Devin repaired my basement leak and did a great job. I have a lifetime transferable warranty. All for a affordable price. Quality work. Thanks to all. read more

Take pride in the whole process from sales to painting a clear picture of each service performed before the install even starts . Takes pictures from start to finish so you feel involved. Zach and Crew! Also Very fairly priced! read more

top notch service with great communication and fair prices! 10 Stars appreciate the amount of care thats obvious during the entire install. best up and coming waterproofing company out there. The whole crew is going places! read more

Showed up on time explained the process thoroughly cleaned up after themselves and did it at a better cost then all the other estimates!! Thanks again guys read more

They were very quick to evaluate a crawl space for a buyer client of mine and gave a fair price estimate with options.

Used these guys to fix my mom's crawlspace years ago and they were quick, affordable and haven't had a problem since.