Nice selection, but the cashier with the dyed black hair talks way too much and focuses on the…read morewrong things, which keeps customers from getting checked out in a timely manner. I eventually walked away from the counter after standing there, waiting to pay, while said-cashier was ogling over a dog. Go to Walmart, the same cat food is cheaper there.

I normally do not post bad reviews but I feel this one is warranted. We had a grooming appointment…read morescheduled for 3 weeks at Petsmart getting ready for vacation. When we dropped our dog off for her early morning scheduled time, Petsmart called within 30 minutes later and said our dog was "too stressed out to be groomed." After picking her up and going back home, we were angry because this is the 2nd time this has happened to us with this particular Petsmart location. I looked online and saw availability at Petco same day and scheduled a time. They called us immediately and told us we could bring her in earlier if possible. We made the 30 minute drive to Petco and they took care of her. Other than not being a fan of the dryer, they said she was absolutely fine. She was in and out in about an hour for bath, brush, and nail trim. We looked thru the window in the grooming area a couple of times to check on her and she was fine. We shopped in the store while we waited. Fortunately we have a new grooming place and Petco has a new customer. Unfortunately Petsmart has someone who has no patience to do her job. I feel like they overbooked and didn't want to deal with her even though we had the appointment for several weeks. All it took was someone kind to talk to her and pet her for a minute and she was good to go. We have been back to Petco for another grooming session since that time and still had a great experience. You can bet I will be relaying this story to PetSmart Corporate office as well. Do not go to the Crystal City location for grooming!

Everything went well here despite ourselves. My boyfriend was coming into town to visit but he has…read morean anxious dog that hasn't met my anxious cat, so we thought it would be best to board him (he's REALLY good at "school") for the weekend while he was in town. His normal place sent him a last minute email that they had accidentally overbooked and he would be waitlisted. By last minute, I mean 30 mins before we were going to leave and drop him off. In a panic, we found Country Acres, who was able to take him last minute. They are incredible kind and patient, despite us getting every piece of information wrong. We knew his pup was in good hands, because all of the handlers we met were so nice and understanding, and at pick up explained he had actually ran out of food in the morning and they supplemented. The facility is extremely well maintained, offers additional services to really make your furry family member feel at home or pampered.

Very professional staff and obvious talent for taking care of the animals in their care. I would…read morerecommend Country Acres Pet Resort above and beyond all others. Rescues need the love and care that they deserve, and they certainly get it at CAPR.

I was on my way to a wedding celebration and needed gifts for my fur-baby who was turning 4 the…read morenext day. It was the perfect day to shop Four Muddy Paws, because it was National Shop Your Local Pet Store Day. Yes, that is a real holiday. I was so glad to be able to stop by and support the original FMP. Since I moved to Illinois, I am now a regular at their Edwardsville store. Sophia got two new bandanas, two small iced dog treats and one big Happy Barkday Cookie to celebrate her special day. When we did our morning walk, we took the big cookie with us. As we meet her neighborhood friends, we broke off a piece of the big cookie and shared her celebration. The staff was new to me, but I was happy to see they still provided the good customer service that Four Muddy Paws is known for. I may be a regular in E-ville now, but I'll still hold a special place in my heart for the Lafayette store.

I am so glad I finally visiting four muddy paws! This is such a great local store for all your pets…read moreneeds. When I went a few weeks ago, it was Baxter's 2nd birthday so I let him sniff around and choose his birthday toy and treat. He was very excited to see other dogs walking around and wanted to be friends with everyone (humans and dogs)! The store offers a wide variety of treats as well as specialty treats for birthdays and gotcha days. The workers were also so friendly and when it was time to check out, I signed up for their rewards program and since it was our first time (and a birthday), they also gave me a small discount - which was much appreciated. I now know exactly where to go when Baxter needs more treats or toys. This local shop is just perfect for my little fur baby!

Natalie is amazing! She was so kind, pleasant, and understanding. Great experience! She was…read moreattentive and reassured my nervous dog, with a lot of patience and empathy.

Not sure why this PetSmart has such low reviews. This location is huge with ample parking and the…read moreplace is overall very clean. You just need to know your way around the store and follow the signage. I did have a little difficulty finding an exact cat wet food supplement, and with a little bit of course walking around, I noticed that it was not organized with the brand but had a specific section itself with other wet foods. Checking out was super quick and easy too.