The biggest complaint I have was the pricing and the way they tried to upsell their services. I think I paid way too much. And I didn't like that you had to pay before they moved your furniture into the new place. I still don't know how moving costs could double during COVID (2023) to now (2026). read more

Do not EVER use AMS Moving. I had used them twice in the past 6 years in Dallas and experienced a very professional move both times. The price was fair and reasonable. I had quite a bit to pack and move in June 2025, and moved into a three story townhome. Considering that, I felt $3500 was a fair price. Last week, after downsizing quite a bit, doing most of my own packing (much of my stuff had never been unpacked and was still in AMS boxes from last year., I called them again based on my experiences in previous moves Unfortunately I didn't read recent reviews. They offered a "complimentary" kitchen packing, which I accepted. (It's not complimentary!) The crew of three men and one gal showed up- gal in charge. One guy was great, the other two did t speak English and were like two of the three stooges. Laughing. Goofing around. Boss lady stayed in the truck and listened to something with headphones for hours. Then she decides to start packing the kitchen after 5 hours which ran the clock even further. Two Stooges Moe and Curly dropped my sofa, damaged the frame. They continued to mess around. Unloading was even worse.. I don't want to pay for someone to screw on lampshades. I need assistance to MOVE boxes and furniture. The guy who was hard working left between loading and unloading. In short: instead of the quoted price of $3500, I was charged $7500! I called customer service and they knocked $400 off labor because the fourth guy wasn't there to help unload. The movers broke a mahogany dining room chair, damaged my buffet, sofa (then tried to hide the damage) and a few other items. I will never ever recommend them again, nor will I use them to move again. Horrible customer service from Troy, horrible experience with YaYa and her two stooges. They acted like college kids helping move for beer and pizza! Hideous! read more

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In 2020 I had a lovely experience with AMS. But they moved us in August 2025, quoted $1500, charged $4000 and took a long break which they charged me (all three movers). They made me pay the bill before they would put my items on the new place. After they left I found many broken items, they brought some of the wrong things (so I had to move them back) and left things I tagged for bringing. To be safe, I paid for the extra insurance ($299) that was supposed to make it easy "just in case they broke anything". After filling out the claim form and showing pictures of the broken items they offered me $350 after breaking thousands of dollars worth of furniture and overcharging. (That's only $51 more than the "insurance". Getting a lawyer involved. ‍ I wish I read these reviews before hiring them. It appears they are the lowest rated moving company in the area on yelp. read more

I am extremely disappointed with the service my family received. To begin with, it took the crew nearly an hour just to wrap a three-piece sectional couch. I understand the importance of protecting furniture, but an hour for a single couch seemed excessive, especially when the company charges by the hour. On top of that, the moving truck broke down. While I wasn't charged for the delay, it completely disrupted our moving schedule and caused a great deal of inconvenience. When the crew arrived at my home, they simply left the furniture in the garage instead of bringing it inside. Before leaving, both movers rubbed their fingers together, clearly implying they expected a tip. My parents are elderly and do not speak English fluently, but they still understood how disrespectful that gesture was. No customer especially elderly customers should be made to feel pressured to tip. To make matters worse, I was charged nearly $700 for approximately three hours of work to move only a sectional couch and a TV stand. I have contacted the company multiple times by email regarding what I believe is an excessive charge, but I have yet to receive a satisfactory response. Overall, this was an extremely disappointing experience. Between the excessive time, the truck breakdown, the unprofessional behavior of the movers, the lack of care in delivering the furniture, and the unreasonable cost, I cannot recommend this company. I will never use their services again and would strongly advise others to look elsewhere. read more

This company will destroy your furniture and breakable items and then not replace them. They have horrible customer service. Their movers are completely incompetent.. DO NOT USE THIS COMPANY IF YOU VALUE YOUR POSSESSIONS!!! read more

Only reason I gave one star cause the gentleman was nice and respectful. But the company it self is a SCAM Run Immediately AND FIND SOMEBODY ELSE VERY OVER PRICED $900 JUST TO MOVE A LIVING-ROOM SET AND A BEDROOM SET 15 MINS AWAY WOW MOVERS MOVED SLOW HAD TO WAIT 30 mins just for them to arrive at new location because they were just sitting in park lot of old location read more

Add on charges after you book them, they charge for supplies and when you say you don't want to use them they say they won't move your items without wrapping and so your kinda stuck read more

From a communication and management perspective this was a horrible experience from start to finish from this Carrollton, TX branch location. I was given a pickup time of 12 pm, Friday, May 8, 2026. After multiple calls and a virtual shouting match with management the crew showed at 5:30 pm. That's not the worst part.... They began loading, that was completed about 9pm and arrived at my destination location at 10pm (after the crew took dinner break). They began unloading when management called to say they could not complete the move until the following day. Again, I encountered a very arrogant, condescending manager that kept defending his position of no guaranteed pickup or delivery time period. However, I must say that Manual, the moving crew lead was incredible and most accommodating under a horrible management situation. Now, to make matters worse, the charge was more than double their moving estimate. I would never recommend this AMS branch to anyone. Heads need to roll and competent consumer centric people need to be hired. I will be taking further action to ensure that other people are not taken advantage of by this unprofessional organization. read more

DO NOT USE! We boxed everything up ourselves except the TV and our furniture for a cross town 23 mile move. Once everything was unloaded at our new house and they left, we opened our TV box to a cracked and broken LCD panel on the 65" living room TV. When reaching out to AMS for restitution, the CSR (Joe Casarez) offered to lower the settlement amount ($225 for a $500 TV) if I did not like it. My follow up questions were met my insulting my intelligence: "Let me speak even slower and clearer for you to understand". The biggest kicker was that the crew stopped for an hour lunch mid transit and charged me for that time. I had a better experience with the 2 man U-Haul team that charged $80/hr and smoked in their car beforehand. read more

All My Sons Moving & Storage - Movers Near Me - Dallas, Texas

A terrible experience! Please do not make the same mistake I made, and give your hard-earned money to a company like this. Schedule a move for a SINGLE BEDROOM and a few boxes. There was a total of about 6 pieces of furniture and 5 boxes. I was quoted a rate of $179 an hour and about a two hour move. High rate but seemed reasonable. On the phone, I was made aware of a travel fee of an hour and that was it. It took two movers two hours to get the furniture and boxes into the truck to head to the drop off location. Mover employees were not bad, but they wrapped everything (mind you this was not communicated to me in terms of time cost nor in terms of product cost).... and it took way too long to wrap and load. Once we got to the drop off location (about a 10 minute drive from the pick up location) I was told to pay before unload. I was fine with that, what I was not comfortable with was the fee. Over $1,000 for a SINGLE BEDROOM AND A FEW BOXES. I told the gentleman driving the truck that it was insane and he got his manager on the phone because I was pissed. The manger got on the phone, and I explained that "I do not care what you say, I'll pay what is needed but I will blew you up everywhere. This is not true to the pricing I was quoted, the estimated full rate was just over $300, and I was shocked this information adds to over $1,000 to pay for A SINLGE BEDROOM.." by the end of the conversation I got a rate of $159 per hour, but overall the price didn't decrease by more than $60." I ultimately paid and told the movers to hurry up and get out of my house. The truck was unloaded in 30 minutes but I wasted 30minutes on the phone speaking to the manager. Overall a SINGLE BEDROOM (AND I MEAN ONE BEDROOM OF FURNITURE) WITH 5 BOXES COST OVER $800... for really no reason. Added UNDISCLOSED FEES INCLUDED A FUEL FEE and a PACKING FEE (which you may not ask for, BUT IT WAS STILL charged). I have moved many times, this is the worst, slowest, and most expensive moving company I have ever used -- across multiple states. A disaster times 1000... THIS COMPANY IS NOT TRANSPARENT AT ALL WITH PRICING. They do not disclose what is a part of the labor fee (originally $179), mislabel your deposit (as it is not included in the final bill), and refuse to take adequate responsibility for mislabeling of moving time. I will blow them up everywhere because their business practices take advantage of others and do not make communities better. Instead they take advantage of everyone, and I will be writing emails to multiple sponsors of their business claiming terrible business practices. They are so bad and deserve no one's money, and future services. read more

We requested a move and pack for a 2br, 2br apt. We only needed our kitchen and master bedroom closet packed as we moved the other items earlier in the week. We were given 3 movers, but unfortunately one of the movers spent 5 hours packing our kitchen and master bedroom. When we got to the house, the move came out to $2,000, $400 of that was packing material and we were charged $209/hr for 3 movers. We emailed corporate to tell them that 1. We only received the value for 2 movers because one mover took 5 hours to do something that really should've took only 2. 2. We were charged for and excessive amount of packing material. We moved two miles down the road, I didn't need every Tupperware lid wrapped in paper. When we said we were overcharged, their operations manager told us we should've prepacked our kitchen so it wouldn't have taken so long. That is utter insanity to me. I will never use All My Sons again in my life and I hope they figure out how to fix these issues because you can clearly see in all of the Yelp reviews that they are doing something wrong. read more

All My Sons Moving & Storage - Packing material from ONE BOX - Movers Near Me - Dallas, Texas

These jerks ruined about $20k worth of furniture (not including my grandmother's irreplaceable credenza) because they didn't adequately pad the furniture. I mentioned it to their crew when they were loading the truck, but they assured me they knew what they were doing. It's not like they got in a wreck or anything, just a normal cross-town delivery. Just a case of pure negligence and trying to rush through a job. Their insurance won't cover. What a nightmare! --- Hi Marie S., don't you dare pretend All My Sons gives a squirt about customers. Your team is very well informed on this issue because we've been haggling with your department almost on a daily basis for about a month! Seriously, All My Sons destroys about $20k of furniture - we supplied all the receipts by the way - not including my grandmother's antique credenza, and your team offers us $650 to replace. Really?? read more

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Absolutely Disastrous Experience with All My Son Moving! I rarely write reviews, but this one is absolutely necessary. I paid a $100 deposit, whichthat apparently vanished into thin air because no one can tell me where it went. The movers took two hours just to get their act together for a one-bedroom apartment, and when they finally delivered, their attitude was as if they were doing me a favor. They dumped everything in the garage and left the couch halfway through the door. If you want a stress-free move, run, don't walk, away from this company! read more

The good, they showed up on time; The bad, worked slow, didn't take all the items requested, charged too much but did give a discount on the overcharge. read more

Please do not use this company! stay Far away! Charged me 452 bucks for a 1 hr move for a 500 sq foot apartment with minimal furniture. I beg you please go anywhere but here! Horrible communication and lead you on with 100 deposit but that only pays for some of the travel fee to get to you before move starts! Horrible company! Posted my invoice. read more

All My Sons Moving & Storage - This is an invoice for 1 hr move 9 mins up the street . Please stay away! - Movers Near Me - Dallas, Texas

worst moving experience ever! I waited over 8 hours for them to show up. When I called I was told I booked to be on standby this was not correct. There are lots of hidden fees they don't tell you about when you book.They didn't wrap my mattress and all of my items didn't make it to my new residence. Save yourself the trouble and get a Uhaul and do it yourself! read more

Fast efficient and friendly folks that were able to accommodate a last minute move during the holidays. Would recommend for future moves

I am so disappointed and I haven't even used them yet. I spoke to someone earlier today who was more than happy to take my deposit. I needed to ask one more question and have been trying to call someone back for the last hour and no one picks up. I feel like I have been bamboozled and wish I would have read these reviews first. It sounds like reporting to the BBB might be the next move. I'm just so frustrated. Update: I had to call from a different phone just to get someone to answer and the nice lady on the phone couldn't even get her staff to pick up to assist me. This is just so frustrating. read more

They were moving in some new Residents to our Apartment Community in Flower Mound Tx and broke one of our doors. When directly asked if they broke it they said "NO". We have it on video-we called the phone number provided to us by our Resident and when answered by Paul..he asked what it was about and then said he would forward me to the "Claims" department. Well....I have been on hold now for over 20 minutes and have had no luck getting a hold of anyone. Poor business, we will NOT be referring them to anyone. The video clearly shows the young man trying to shove a large load through the door(anyone can see that it was too wide to fit throug) but the young man kept ramming it into the doorway before he gave up and tried another tactic. I am sure the Residents items may have also been damaged and we will of course send them the video if they need it to report damage. read more

Paid for Full Value Protection and still spent five months in arbitration to recover only part of the damage AMS caused. There is NO way these reviews are legitimate for a 4+ star rating. This company is beyond unacceptable. THIS IS 0 OUT OF 10. My belongings arrived with cigarette burn holes, black grease and dirt, metal corrosion, fabric rips, items broken and/or dented, and damage from excessive stacking pressure. Furniture was only one year old and in excellent condition at pickup from a storage unit (previously wrapped by another professional moving company that initially moved me out into the apartment and into the unit). I spent five months dealing with AMS's legal department and arbitration after they wasted an enormous amount of my time. Timeline for context: Pickup: late July 2025 Delivery: early August 2025 Claims process started immediately the first business day after delivery Arbitration began September 2025 Final decision: January 2026 AMS dragged their feet at every step, submitting responses on the very last day of each 30-day deadline--every single time. I paid for Full Value Protection (FVP) for an interstate move that cost me $4500. AMS started with a $1,500 offer. After months of arbitration, the final arbitration award was just under $3,800. This amount is still approximately $1,500 less than the actual cost to fully repair, replace, and clean my belongings. Even worse, there were three instances where arbitration ruled AMS didn't have to pay at all (after I declined their lower priced offers for those items), despite those items having equal or worse damage than items that were awarded. This clearly shows the arbitration process is geared toward protecting the company, not the customer. Although this was not the outcome I wanted, it's telling that AMS's final offer during arbitration was $3,500, yet the arbitrator ultimately awarded nearly $3,800--only after extensive documentation and persistence on my end. I would tell anyone and everyone: PUSH for the compensation you are entitled to. Do not accept their initial offers, and document everything. THIS COMPANY IS POOP!! read more

Everything was smooth until we made it to the payment process. Payment was handled by credit card details over the phone instead of a secure transaction with a card reader. Secondly, the gentleman who handled my move confronted me about my tip amount and demanded more. This is a pricey service to begin with and it was even more expensive when the mover pressured us into giving more through cash app! I will not hire All My Sons ever again. If you are reading this, hire a local company that has values. read more

Horrible company! Do not hire! I paid a deposit and they said they would be at my house at 8:00AM and never showed up. I called several times and kept being told someone would call me back, no call. I finally reached the manager at about 1:00 who tried to raise the price and upgrade me to more movers which I did not need. After this he said they would be here by 2:00. No show again no call. I kept calling and he kept telling me they were on their way. I got a call at 6:00 saying they were at the wrong address and went to a different city about 45 minutes away with same address. At that point I canceled the movers because they were unreliable! When I spoke to the manager he didn't apologize or anything. Worst experience with movers ever!!! read more

I was told my movers were coming to my house to start moving between 8-10am. I was there waiting patiently and I had to call myself at 11am to find out they were getting to my place at 12pm! The dispatch team didn't even care about timing whatsoever. If you hire these folks they'll give you an attitude of "we'll get to you when we'll get to you". The movers they hired to do the job had to go to Carrolton to pick up some material the day of and couldn't even let me know they were going to be behind schedule. The movers were ok, but they started to tell me the move was going to bleed into the next day in which I was like WTF. They originally booked 2 movers after I told them everything I had in the house and then all of a sudden on the day before they said they were going to need to add another guy and they'll "work" with me on price. I was originally quoted $740 for the job and ended the day with spending $1,700 and I had to do a lot of the work myself! What's the point of spending money on movers if I had to do a 3rd of the leg work on this. There are plenty of other movers in the market. Don't hire these guys. You'll have a better experience somewhere else I promise you. read more

Hired them back in March, and loved their service. Rehired them again, and they promised me all these discounts to keep me under budget - they promised me $580. I locked it in, everything went smoothly; the crew was great, even found out I was in a time crunch and worked harder. But it went south from there: before unloading everything, they charged me $920 and said they wouldn't unload anything until I paid. I called the manager named Jentezen, and he basically responded with "bummer, pay us" and didn't care about the phone call promising the discounts prior to the load up. I felt like I was cheated, and was forced to pay. The rest of the crew could tell I felt hustled, and tried to work faster in order to get me some savings (they couldn't). Great crew, horrible management. Wouldn't work with again or recommend again for fear of getting hustled like that again. read more

I had a move scheduled for Sunday 4/26. I am deciding to cancel due to how hard it is to speak with someone. First time I called to schedule, I got transferred 5 times, as if no one was interested in helping. I should have stopped right there when it comes to working with this company. Now that I am wanting to cancel, I have called 3 times now and they connect you with your "local office," and they never come to the phone. Each time I have spent on hold for 15 minutes each time. This is not the kind of service expected when you are already going through a process that can be overwhelming. read more

A former employee recommend this company, and I HAD THE MOVE FROM HELL!!! I admit that we were not totally packed( I had requested packing help), three guys arrived, one being on the truck or phone most of the time, as he could not handle the odor from my 85 year old husband's leaky underpants on the couch and a chair( urine smell), and they even refused to use my shrink wrap, let alone boxes( charged me $288 for materials. This was a two bedroom apartment( and yes, I have a lot of stuff, however by the time that they got our, items over to the new place( less than 1 mile) they only had less than 1/2 of it , and they stacked most things in front door, blocking it! My hu My husband had fallen and gashed his head, so i had to get back to the first apartment, and when I returned to the new place, the bill was a few dollars shy of $1,800, and I had to have another crew the next day. i had bought them cookies abd lunch, but I guess that was not good enough, so slow! Next day, after much pleading, another crew showed up, the younger new gentleman, I believe his name was Scott, was incredible, Wilson, ok, but on the phone with a lady most of the time! After a few hours( and they charged me from the beginning), Michelle arrived, and she was quick and good as well. They got most everything else moved( leaving a few viral things, which I discovered the next day), but they were great! They certainly would have moved everything in one day, and were surprised how they saw things stacked and where, and moved the items from the first group of movers. I then receive a bill for $4,016, and I cried, we negotiated to $3,000 ,I was told that if i wanted to make it in two payments, it would cost me an extra $450. My friend who used to be a logistics manager and trainer, surveyed everything before and after, as she helped get the additional items to the new place, and I will quite her.... I have moved 4,000 square foot homes Quicker, more efficiently, and for far less money than this moves...They should be ashamed of themselves!!! I am 76, my husband is 85.... You bet I feel we were taken advantage of! Yes, I had a lot of boxes, and a few big pieces of furniture, however I have moved a 3,750 square foot house, a 2,000 square foot house, and to the last apartment, and The only extra furniture that I moved this time, was a light weight massage chair, and my work bottles( nothing more), and they packed most of it, and it did not cost me even 1/2 ( including packing), and that was only 2 years ago! I bought each crew lunch and cookies, tried to help with what I could, as did my senior citizen friends had their cars full of little things to help! As soon as I paid the $3,000, the manager or whoever he was, had them leave! I was shocked by the entire attitude, as well as the almost $5,000 price tag! Would I recommend All My Sons Moving, not in a heartbeat, but I would absolutely recommend Scott and Michelle, as they were ridiculous ! read more

This place is a total scam. Read the fine print!!! They quote you one price on the phone but when you sign the fine print has other charges that were NOT disclosed during the phone conversation. My move was estimated at 500-600 dollars and they tried to charge me $1089.00!!! Due to the hidden fees in the contract. Do Not Use this Service!!!!! read more

Sept 28, 2025 Do not use!!!! I scheduled a move for Saturday they called me on Saturday afternoon to cancel and reschedule for Sunday. These fools didn't show up on Sunday. I called to get a refund and they acted like they couldn't hear me. I called from a different phone and they told me a Branch manager would call me back to release my refund. That call never happened.They never showed up but kept my deposit!! They are scammers!!! read more

They did a great job, done in under 3 hours!! Jonathan and Sullivan were amazing will definitely be booking again in the future!

Worst moving company EVER! They scratch and break your furniture and don't care! They ask for a tip before they even start the job!

The crew that I had was amazing, however, they did say they treated me well because I was a nice person and because I packed everything so well. I did an in-state move, around 26 miles. Nothing was damaged, they took very good care of my items. The price was a little higher than expected and I am due a credit but I doubt that I'll see it. For me, this company was too pricey. I will definitely shop around for my next move. read more

A job they estimated would take 4 hours with CREW turned into 8 with 2 MEN! I was flabbergasted when I saw the costs was $1973! I see they are charging $1512 for labor alone. $306 charge for fuel! Say what!? Yall drove 30 miles round trip! What tf was $306? A box broke. He said he was getting another box to put the stuff in. And he would put my boxed appliances in another box to make it easier to carry. They charged $20 PER BOX! I had plenty of my own boxes that could have been used. I had my own shrink wrap. Yet they charged me $60 for that. He said he'd be done by 5:15. He says he'll need an additional 45 minutes. I asked what was the cost. He calls Paul and Paul tells him an additional $250. Tf!? How is it an additional $250 for 45 minutes when 1 hour is $189!? Make it make sense! I will NEVER EVER use this company again. I don't want to use All My Sons. His uncles, cousins, brothers! Nobody! I'm still pissed. I've had a headache since Saturday! They charged me $2113.13. Every single person I've told this to has said that's outrageous, insane, preposterous! If All My Sons had sent more than two workers, this would have never happened. read more

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I want to start by saying that the movers themselves are great, but the company itself is full of manipulative liars who lure you in with lower costs. We were quoted approximately ~$500 with a $100 deposit, $159 per labor hour and 18% of fuel costs. Once they loaded us up and moved us across the metroplex, they informed us that the total price was $891. We were not once informed of this beforehand until we were in our new residence with our items still in the truck. We were informed that this happens often, and these yelp reviews suggest the same. This company is full of greedy corporate employees who preach "transparency" but continue to lie. The added fees that doubled are cost are never mentioned during the quote or conversation with the OFFICE themselves and are not listed on their website either. read more

All My Sons Moving & Storage - Movers Near Me - Dallas, Texas

Awful! Half our things are missing! Scratched my new floor in my brand new home! Won't be using them ever again! These guys are crooks!! Absolute crooks! Made us sign the papers and pay before unloading. Said it was company POLICY! I should have yelped searched and seen all these reviews! So dumb! NEVER EVER using them again! Freaking ridiculous. The guys kept coming back in at the end and I could tell they wanted a tip! HECK NO!!!!!!! WORST EXPERIENCE EVER! Said they would be there at 830 am and got there around noon-1 I believe. Super late. Super unprofessional. read more

DO NOT USE THESE MOVERS! They ripped me off. Quoted the move (a very small 3 hour job. Hired them to move things from a garage to an apartment. Quote was around $400. When we got to the apartment before they got my things from the truck they wanted me to pay the balance. It was over $900!! They would not give me my things until I paid them. I repeatedly asked for an itemized bill, never got it. Total scam artists! read more

I previously rated All My Sons Moving & Storage as a 1 and detailed my experience with them. I have to provide an update because Andy, from the Resolution Department, reached out to me concerning my review and asked if I wanted to discuss it with him. This took me by surprise as I didn't expect anyone to follow up, let alone actually listen to my concerns; so, I took him up on his offer. Long story short, he (the company) made things right, and I can't express how much I appreciate them for that! This helps to restore my faith in businesses, the quality of service that they offer, and how they deal with everyday people like myself. Thanks, Andy!!! Now I can say that I would definitely use them again! read more

I received a call for a quote and was asked, "What is the reason for your call? Pretty rudely I thought but okay. After getting a quote (over $300 for 1 hour, driving only 2 miles). I began to say, "That's a little more than I expected..." and before I finished talking, he hung up. In my opinion, worst in customer service. This was my first and last time calling this company. read more

They hit me with all these hidden fees once my stuff was on their truck! They double my prices from 1k to 2k and Ryan the manager was super rude. I will never go with them. This is a super scam!!!!! If I could give a 0 I would. Save your money. read more

This is a bad moving company. Inexperienced, unprofessional movers. They do not know how to use tools. Who uses a pair of needle nose pliers to remove hex screws. Do not use All My Sons moving company if you want your stuff after it is moved. No stars read more

My crew was friendly and careful. However I didn't find out 'til the day before the move that my total would include an hour of travel (at the quoted hourly rate) to and from the houses. Then, I only found out when they arrived that I would also be charged a fuel surcharge. Those two thIngs added more than $400 to the expected cost. (Rain added another couple of hundred because loading and unloading took longer.) I understand but also feel it was unscrupulous not to mention it til it was too late to change my mind. Probably won't use again for this reason. read more