Disappointing Experience. Lack of Transparency & Customer Service…read more I paid $172 to have several dozen balloons filled with helium at the Cappels in Blue Ash for a 3/29/26 event. I called a week in advance to confirm they fill balloons purchased elsewhere. I was told yes, given a price estimate, and specifically told the store was closed on Sunday, so I would need to bring them in Saturday. (I was accused of calling the wrong store. I did not and my phone log is proof) I dropped the balloons off Saturday afternoon and paid in full. By the next morning, all but one balloon had deflated. Since I was told the store was closed Sunday, I had no way to address the issue before my event. When I followed up, I was told they don't guarantee balloons purchased elsewhere, a policy that was never disclosed. Only later after informing the owner that my negative review would be left on social media, did she offer a partial refund, which I declined, as the service completely failed and was left with no balloons for my event. Mistakes happen, I get it but it's the lack of transparency, accountability and willingness to back the customer when THEIR services obviously failed. Customers deserve clear communication and fair resolution. DO BETTER CAPPELS! I definitely will not return.

I love the customer service I get when I go to Cappel's! I was looking for NYE-themed decorations…read moreand found a wide variety. Upon walking in, I couldn't help but see all the Bengals decor! I walked away with Bengals "Who Dey" decor just in time for Monday nights football game. Whatever the occasion, you'll find it here! Although I'm in town visiting in-laws, i love to support small and local businesses!

I love hobby lobby. I can always find what I need and so much more. I love to create and get so…read moremany cool ideas while walking around and looking at everything

It is such a large store with lots of merchandise to make it very probable that they would have…read morewhatever you need. However, maybe I have gone at just the wrong times, but the lines are usually fairly long which can be frustrating.

My work is participating on Halloween this year and I needed to get a few items to complete my…read morecostume. My Mr mention this place since we were at the area at the time. I read the reviews and was iffy on coming here. But I didn't want to go by it since they were written 6+ or more years ago. This place is not a Spirit of Halloween but have the basics of what you need for an event. Balloons, costumes, party supplies and more. Pricing is reasonable. When we went, it was super busy, however the store itself was organized and clean. I was able to find what I need since they are categorized. I ended up getting g a wig for under $8.00. Can't beat that!

Really surprised at the state of this store considering the upscale area it is in. I had placed an…read moreonline order for in store pickup here because they had several St Patricks items I was looking for that no other locations had. The order was placed and prepared as promised. When I arrived at the store it was late afternoon. The parking lot is in an interesting state of disrepair. Inside the store itself is super out dated. There were so many boxes and things everywhere that it deterred me from looking around at all. I got in line for my pickup and was waited on promptly, but fairly unfriendly. My order was stuffed into a bag which could have damaged several of the items, luckily it did not. The prices were good, and clearly they had decent inventory but otherwise this store needs some improvements.

Affordable Party Rental was friendly and had everything set up on time! The set up was quick and…read morethe staff could not have been more helpful. I definitely recommend these guys!

I wish I could give this company -1 million stars out of 5. I do NOT recommended this company to…read moreanyone. Last Saturday, August 10, 2024, my mother and I rented 14 tables and 65 chairs from Affordable Party Rental & Supply for my sister's 12:00pm baby shower, to be delivered at an outdoor pavilion at a park in Loveland at 10:00am (per a signed contract). We had showed up to the pavilion at 9:30am the day of our event in case the company arrived slightly earlier than scheduled. Around 10:30am, the delivery still had not been made so I called the company. The phone went to voicemail, but the call was returned 5 minutes later. I was told over the phone that the driver's previous delivery had "ran into an issue" and that our delivery would be arriving in approximately 30 minutes. It is now 11:00am, no delivery, no communication from the company as to what's taking so long. At this point, our catering is due to arrive in 15 minutes and we don't have tables to set food up on. Our catering arrived on time and the catering driver had to stay until tables were delivered so he could take his supplies back to the restaurant with him. I had to call the company again at 11:30 and was told "we had to stop and get gas because our truck almost ran out and we're checking your order right now. It'll be another 20 minutes and we'll be there." With no tables delivered and food needing to be set up under chafing dishes and kept warm, food safety now became an issue. In addition, the local restaurant we used to cater our event was also put behind their schedule because of Affordable Party Rental and Supply's lack of communication and extreme tardiness. I informed the Affordable Party Rental driver that our catering had already arrived and guests were due to show up at 12:00pm and we are still table and chair-less. We waited another 15 minutes and received a call from the driver who told me he was at the venue...he was not. He went to the wrong venue. By the time our tables and chairs arrived, it was 12:20pm. Guests had already arrived to the baby shower expecting to eat good food and have fun! Instead, they actually helped set the tables and chairs up and decorate. When the two young men FINALLY brought all of our tables and chairs--incredibly slow with zero urgency--I pulled them off to the side and had to explain to them that this not only looks bad on YOUR company, but my mother and I as hosts of this baby shower. Guests of any event shouldn't have to help the host set up. We chose this company to work with mainly because their website says they're veteran owned and our family tries to support vets and local companies whenever we can. I have never worked with such an unprofessional company. When it comes time to have the tables and chairs picked up from our event, the contract stated a 5:30pm pick up time. We had rushed through our (already running behind schedule thanks to this company) event so we could have all of our decorations and other things put away in time for pick up. I should've known the company would be late picking up the order too! At 5:45pm, we called Affordable Party Rental to get an ETA on pick up. The driver was the same that we'd spoken to earlier in the day, and he said "oh I was told you moved your pick up time to 6:00pm I'm still 20 minutes away." We didn't move the pick up time. The driver told us that we didn't have to wait for them to get there, that we could just leave the items and they'd be there to pick them up soon. We asked the driver on the phone that since he said that, if anything happens to the tables/chairs while they're unattended, would we be released of any liability? The driver replied "well let's hope to God nothing happens to them because no." I wish I could say I was shocked, but at this point nothing surprised me with this company anymore. The drivers arrived at 6:15pm to pick up our order. What should've been a fun and happy day for our family was tainted with frustration and anger because of this company. We contacted the company the day after our event and were given excuses yet again. "It's so hard to find good help...it was a rough morning that day...", etc. Multiple emails back and forth were sent to the company (because they don't like to speak with customers on the phone). In one of those emails, Affordable Party Rental and Supply said they wouldn't refund anything but offered a 25% discount on a future order. As if we'd use them again! Affordable Party Rental and Supply did end up refunding half of our total purchase amount...only AFTER a report to the Better Business Bureau was made. It also should be noted, there hasn't been communication with the company since the BBB report was filed. They didn't reach out to say they were refunding anything, they just did it. I have nothing positive to say about this company.

One of the best deals on wedding linens in town! Yvonne supplied the chair sashes for my friends'…read morewedding that matched their color theme perfectly: lime green and bright blue. The were easy to assemble, ironed, and spiced up the otherwise white table settings. The best part: Yvonne is one of the most affordable linens provider in the tri-state. Chair covers and coordinating sashes: $2.50 each Table clothes: $6.00 each Overlays: $5.00 each

unfortunately they closed but when open it was an amazing gift shop…read moreand stationary store with wonderful staff to assist you.

If you really want great service and quality florals and designs for the wedding invitations, RSVP…read morecards and such, and for the Seating Chart and Welcome Sign; ask for Becca Bedingfield, Graphics Manager at M. Hopple & Co. Becca has a very nice personality and is really easy to work with. She is incredibly professional, flexible, and supportive. We received SO many compliments for the florals on the Seating Chart and Welcome Sign. Our daughter and her new husband will frame and keep the Wedding Welcome Sign as a wedding keepsake. We recommend Becca to everyone who needs the designer's help! She is an absolutely amazing artist!!!

There are a lot of choices out there for tent/table/chair etc. rental. I looked at them all…read more Academy Renal Group is the way to go! Planning a wedding during covid is intense. Things were always changing. Jeff took my ideas as they evolved and created diagrams that brought them to life. When the plan changed, he rolled with it and kept a positive attitude. He pointed out things I wouldn't think about not being in the business and never ever pushed me to purchase more. He even gave me alternatives to save money. He was extremely responsive to e-mail and phone calls. There were no hidden costs. He made it super easy! They were on time and the crew was so respectful and kind. Exactly the kind of people you want to talk to when you're carrying the stress of last-minute wedding prep. The day before my wedding there was a huge storm. Not only did the tent handle it without an issue, everything inside the tent stayed dry. Their tent, tables and chairs were great quality and shape. They gave us the outside wedding reception we wanted with protection from the weather. They took such great care of the yard, it looked untouched after. I HIGHLY recommend them!

Dear Chad, Thank you…read morefor all of your ease and help in working out all of our tent rental details for our May 21st wedding! You were truly a pleasure to work with. The tent was great and the guys who delivered and set up the tent were prompt and very friendly. We will most certainly use your rental company in the future for other events, and recommend you to others. Thanks again, Mike and Lauren Lewis