I had a clogged kitchen drain. Scheduled service online and it was confirmed quickly. Chris and…read moreTroy arrived on time. Very friendly and professional. Within the hour the drain was clear. Rotor-Rooter has been around a long time. Probably not the cheapest but I had an excellent experience. You get what you pay for.

Very professional, personable, conscience, and considerate of our needs! Alan was wonderful and…read moreif we need your services, we hope Alan can return!!

Manny and his team were very responsive and worked quickly and effectively to fix my broken pipe…read moreissue. They fixed and replaced the pipe that had caused my basement to flood. Trust worthy and reliable contractors are often difficult to find. So I truly appreciate Manny and his team. They also didn't price gauge me. I will definitely be using DrainPro Solutions for all of my plumbing needs moving forward.

Excellent service from start to finish! My water heater failed the night before I called. I…read morecontacted Drainpro first thing the next morning and spoke with Manny. Even though he had a full schedule, he offered to come by after 5:00 PM and asked me to send photos of the issue. Shortly after, he called back and said he was nearby and wanted to stop by to assess the problem in person before his next job. He quickly evaluated the situation, sent a quote shortly after, and returned exactly at 5:00 PM as promised. Manny and his partner were professional, efficient, and very respectful of my home. The installation was clean, organized, and done with great attention to detail. What really stood out was that Manny followed up the next day to make sure everything was working properly. Outstanding professionalism and customer service. I highly recommend Drainpro Solutions!

Nigel was very professional and was on time! Very pleased with his service and did what he could to…read moreidentify my plumbing issue! Would definitely recommend the company to assist with any plumper problem. Also very affordable! 5 stars

Excellent service, communication and timeliness. The service tech, Nick, came out and diagnosed…read morethe burst pipe with minimal invasion into the drywall. I scheduled a follow up to make the repair and replace an outside hose bib. He came back when he said he would and completed the repairs efficiently and kept me informed during the process. The price was fair and he respected my home by wearing booties and cleaning up after the job was done. I will definitely use this company again when I have a plumbing need.

WC Fallows provided an estimate up front. They scheduled a visit within 24 hours, and they did the…read morerepair for less than the original estimate. They were pleasant and very helpful.

First, I want to say that WC Fallows Plumbing did an excellent job repairing my main sewer line…read moreback in February 2026. Unfortunately, my experience since then has been extremely disappointing. As of June 26, 2026, Bill has been giving me date after date for over two months, promising to return and finish restoring my backyard, but the work still hasn't been completed. My yard is left with piles of dirt, uneven ground, and a large section of concrete that still hasn't been patched. Because of this, my kids haven't been able to safely play outside, and I've had to put off hosting family gatherings all summer. The most frustrating part is that the job has already been paid for. The repeated excuse has been that he's "busy," and communication has been inconsistent, my calls and texts are only answered when it's convenient to him. I appreciated the quality of the plumbing repair itself, but customer service and following through on completing the job have been very disappointing. Based on my experience, I cannot recommend this company.

I'm very surprised at these other reviewers. I can't believe we are taking about the same…read moregentleman. Gave them a call first thing in the morning, was recieved by Gary. He got me an appointment, asked if it was an emergency if he needed to move an appointment or two around, but luckily it was handled. Arrived and Gary went to work asking me some basic info about what happened. Diagnosed it and started fixing it. Took him maybe 30 minutes to fix my one leak and then he went to fix my other toilet that hasn't been functional for a month now, just been putting it off. Got it all wrapped up in about 90 minutes. Gary was knowledgeable, professional, and very kind. I would definitely recommend his services to any one in the area!

Had Gary in this afternoon to help with a clogged toilet. He arrived within 90 minutes of calling…read more Unfortunately, the job needed more than a plunger, where Gary had to run his sewer machine some 60' across our yard to find the issue, which thankfully he did. All's well once again. I found him very thorough, and professional. Thanks Gary!

I am thrilled to have used him. They did a fantastic job! They were on time, fast and just great! I…read morewould definitely use them again. The price was more than fair.

Thank you Jared. I had an emergency issue with a broken bath faucet and running water. I was not…read moreable to shut the water off. Jared answered my call and came to my assistance and had the faucet fixed and running properly. I genuinely appreciate your prompt house emergency response and your polite and calm disposition. I recommend Steen & Son Plumbing. Thanks again for your prompt attention.

They DO NOT offer free estimates. As of 11-24-25 they charge $89 for an estimate. If you pick them…read moreat the time of the estimate then they roll that $89 into your final cost. That does not make the estimate free! Go elsewhere there are free estimates from decent plumbers in south Jersey! Edit: They will then call you to argue about how their $89 estimate offer meets the "free estimate" description and complain you honestly reviewed the experience.

Sump pump failed - replaced that, plus with a new check valve, and added a high water alarm. $1000…read more Kai and his helper (Amir?) were professional, thorough, and explained each step to me. Very happy with results even if it hurts the wallet a bit. Will use again.

Very sloppy work done for overall plumbing. Cutoff valve installed secondary to another external…read morevalve meaning they need to get cutoff together always.

They responded quickly, but unfortunately, they are not available for several days. I would…read moreconsider tam if they were more readily available.

Had them out to look at our water heater that was making weird noises. They came same day which was…read morenice for water heater repair. Turns out it just needed flushing which they did right then. Cost was reasonable, maybe $180 or so. Been quiet since. The guy was polite and didn't try to sell me a new water heater which I half expected. Good honest service.

The worst. They came to fix a dishwasher pipe. $1200 didn't even hook the dishwasher up. Told me…read moreafter I paid. Don't trust these thieves. Clinton did my water heater. No warranty. Lol save your money and go somewhere else

I use Professor Gatsby for routine HVAC maintenance. Generally, I have been satisfied with the work…read moreand think their prices are a tiny bit high but they show up on time, ready to work, and don't miss appointments. They recently started offering Plumbing services and my first experience was so-so. As part of the maintenance plan, you now get a plumbing inspection every year. The plumber who came out today was very nice but missed an issue that I pointed out to him. He did have his Master Plumber that was hiding in the truck (? Seemed odd haha) come take a look. There was some estimate issues leading me to think the installation of a toilet would be $1,000 for labor alone. However, the owner was quick to rectify and look into the issue personally once he became aware, and was very open to feedback on how to make the estimates more clear. I would still like to see them itemize the cost of materials in the future, but it seems to be something at least on his radar. I would give this company a chance if you're having issues. They seem to truly want to do the right thing by the customers and their employees, which is important.