WOW, where do I begin. THIS BUSINESS IS NOT ACCREDITED BY THE BBB. IT IS NOTED ON THEIR WEBSITE, BUT ITS FALSE ADVERTISEMENT.
From the morning of the move, I began to have my doubts. The movers were supposed to arrive between 8:30-9:30 am per my telephone conversation with Kyle Curtis. To my surprise, they showed up at 10:15am. I was a little upset, but there could have been traffic so I tried to be understanding. Prior to that I phoned the company a few times, inquiring where the movers were. They told me on both occasions they are 45mins away, which I thought was BS because they should have already been here. I was supposed to get 3 movers, but instead they sent 2 movers and a big guy (on the heftier side) who did absolutely nothing with respect to my move. At one point my wife asked him flat out, what is your purpose...you have been here for all of 10 minutes and you haven't lifted a box, but he proceeded to count boxes a rarely come up the steps.
Now we are on hour TWO of loading up the truck. The official estimate stated 5 hrs for the move, 1 hour for travel time, 10% for fuel. Now I am an educated man, and I understand an estimate is rough so give or take a few hours more or less. EIGHT hours go buy and these guys are still loading up the truck. At this point I AM LIVID. It is almost 6 o'clock and we still haven't gotten to the offloading part. Now the weather is starting to show signs of rain. An HOUR later, these guys (mainly the hefty one who was the supervisor) stated that all my stuff will not fit on the truck. I'm like WTF...I hired you, told you i'm in a 3 bedroom townhome and you send out a 26' truck. That is ample space if they packed the truck properly. Needless to say, I tell them to pack the truck up because I have to move OUT...not move out a little and leave some things behind. Then the hefty guy calls Bill Curtis, who is the worst/fastest talking sleazeball of a business man I have ever spoken with. The absolute worst. He tells me I can sign a waiver limiting their liability in the event anything gets broken during the move because they are packing the truck up against the drivers best judgment. I'm not stupid, I know my rights and the law for that matter. I say no.
Long story short, I am finally in my new home at 11pm. ALL THE BOXES that were moved were placed in the garage for me to sift through and put where they go properly. I labeled every box. ALOT of glasses were broken because these guys did not read when the box said fragile. Bill Curtis pulled the ultimate bait and switch. He reels you in with a low estimated time, then has sloths move your belongings to ratchet up the time and hours. Sidebar: I had several movers come give me estimates, in home and over the phone. The consistent time was 6-7 hours TOTAL for the entire move. This guy is a scam artist. Worst part, I had to RENT a UHAUL the very next day on my own dime, then lift all of the stuff the MOVERS should have put into their truck. It was like I had to move myself out all over again.
Bill Curtis and All Points Moving & Storage Inc. is a scam. I am an attorney and plan to pursue legal action against this rogue company. I will strongly be considering a class action lawsuit as it appears Bill Curtis has consistently engaged in this predatory action with his company All Points Moving & Storage Inc. I plan to file a claim with the BBB, in addition to blogging and sharing my story over social media. Moving is hard enough as it is without bullies and bad businessmen like William "Bill" Curtis preying upon consumers.
If you would like to joint the class action suit against this company, please contact me via email and I will be in touch with the next steps in pursuing this case.
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