The worst customer service , I've ever experience! I " WILL NEVER " choose All Pro Again. TYREK you not only told me that I was a liar but you hung up and stopped answering the phone when a FULL payment was made to this company. The start was beautiful ( STEVE ) made me feel safe but neglected to stated he would be leaving and another person would take over. I experienced the worst customer service of my life. I referred two people behind me to use them. TYREK kept hanging up on the woman and then stopped answering . when I called in reference to him saying call back in 10 minutes he stopped answering . He my experience a living h***! I felt abandoned, dismissed and horrible . Immediate thoughts after ( Apologizing ) to the other women who I suggested to user them. I didn't know this experience was truthly heartbreaking. read more

I really Appreciate Steve And Jessie they was very helpful and respectful they made the process very easy for me getting my loved one out. So thankful all bro bail bonds is definitely legit and they move very fast. Thank you Steve and jessie for yall Amazing Customer Service. read more

AVOID THEM! READ BELOW THE CURRENT ONGOING ORDEAL IM GOING THROUGH WITH THEM! They are making me go in circles for a refund from March 26th, 2024, to April 12th, 2024, and I have yet to get my money back. This bailsbond agency took money on the 26th of March when I was unaware that someone else bailed out the individual I was trying to bail out as well. Come 27th of March, I called them to ask for a refund as a different bailsbond agency bailed out my friend. They agreed and asked me to go in person to pick up the cash I paid ($1,000) in person at the office I dropped it off at. On March 28th I went into the office at 1:30pm and was sadly turned down saying the individual that has access to the safe is out to get someone out of jail, and I should try to come the next day as to catch the individual that had access to the safe. On March 29th, I called in to check that the person I was supposed to meet to pick up my money was there. They said he was not there and that they knew who I was and to come in on Monday anytime from 6am-2pm. It was a busy day for me on the 29th so I didn't mind and planned to go pick it up on Monday-- April 1st 2024-- even called off from work as the suggested time frame on Monday was whilst I had work scheduled. On April 1st I went to the office at 10:30 am. I was quickly turned away saying now that they never give back cash or check in person and apologized about the confusion and promised a check will be mailed out or may have already been mailed out by the department that deals with that already. So now I waited thinking that a check would arrive to me any day that week... Friday comes, and my mail arrived, noticing that the check hasn't come in yet. I called the office. On that call, the first person got frustrated at me saying I want to know when the checked was mailed out to assure its actually on the way and hung up on me acting in the end that they didn't hear me. Extremely rude and unprofessional. I called again. This same day, which is April 5th, 2024 ,and this time, an individual named Jesse answered. I remembered his name from my prior call saying on the 29th to come from 6am-2pm to pick up cash. I had told him the whole situation and about being turned down to pick up my money, saying a check would come and asked him what day this check was mailed if it was ever even mailed! He told me he would call me back with an answer. 45 mins goes by, and he doesn't call back when he said he will in a few moments. I call back now, and all he tells me is yes, someone will call you with an answer. I never get a call back that day from any manager. On April 9th at 2:48 p.m., a manager of some sort calls me and apologizes refusly saying that she wants to tell me the check was officially and finally mailed out the day before (April 8th) and that I should have it by no later than April 12th (which is today). Today is April 12th, and no check has come in the mail yet! I called the same number the manager called me from, and they told me that I should have been able to pick up my money from the office long ago? I tried to explain the situation, and they said they don't understand why I wasn't allowed to pick up cash and to call another number they provided me with. Called that number, and they are currently closed. I will be contacting the Better Business Bureau and any other agency (maybe a state one since they are dealing with bail money) to try to get my money back! It's literally like theft! They are not denying they owe me, but they are not giving me my money back! Shame on you guys. Please don't use these people. I recommend Aladin Bails Bond - once I had to get a refund back from them, it took only 1 day. read more

I am the parent of a young man who has been testing shall we say, laws that have been in place in our county for some time now! New for me has been a need to seek bail for him. I never thought that one person would impress me the way that Steve Shaffer from All-Pro Bail Bond in Oakland has. With such an emotional situation he showed much consideration to my family and me. Steve has been a true professional with a heart. He has been with All-Pro for twelve years. And from what I'm told, they value Steve just as much as their clients do. He is respectful, good natured, intelligent and funny, all while taking care of business. Thank you for being there Steve Shaffer Andy for turning poison into medicine. read more

Hello my name is Samantha I went to All Pro bail bondsmen on March 1, 2019 A friend of mine made a payment over the phone for $100.00. When I was released from jail I went down to All Pro to do my paper work. Once I was done I made a extra payment of a $100.00 On the same day. On March 29th, 2019 I went back in and made a payment of $100.00 So at this point my balance should've been $200.00. And I get a letter in the mail from All Pro Bail Bondsmen saying I have missed a payment. The manager took my payment on March 1, 2019 I gave my money to Jesse Marquez the manager. The place has video cameras on site. So it shouldn't be a problem seeing me hand him a hundred dollars bill. As I completed my paperwork. This is breaching out contract. If and one else has had a problem with this company.... please contact me @ roseonmythigh504@yahoo.com I will help you get your money back. This is a crime..... and it's no way they will keep getting away with this. I'm filing a civil case against them... PROBLEM SOLVED I want to say thank you to the team of All Pro Bail Bondsmen. THANK YOU.... JESSE MARQUEZ IF I ever run into a problem I will seek help with you.... read more

This bail bond is honestly the worst . Made me waste my time ,money ,and energy last night at 3:00 am , they told me they were going to work with me on trying to bail out my fiancé out with 400 dollars by one of the workers and I even called 4 times to confirm and when I pull up the Latino guy who works at night hits me with that it won't work and that I needed 1000 dollars and 2 parents because I was "too young" I'm 21 years old honestly worst experience ever , I wouldn't trust them with my money if I were you , they just trying to finesse you guys if I had to could have gave them zero stars I WOULD !!!!!!! read more

Recently I found myself charged with a questionable crime and I've never been in trouble with the law ever. While locked up at the filthy Santa Rita Jail I called All Pro BB and was responded to very promptly by Robert. He was very courteous and responsive to my situation and being that I've never been in trouble previously offered a discount on the bond. As soon as I was released I traveled to their DT Oakland office and met with Bryan. He too was very courteous and understanding. I highly recommend their service! read more

These people are complete garbage. All lies and completely deceitful. My family posted a bond for a family member and they gave us tirrable and false information to gain our services. I am up all night trying to figure out the mistakes they have done. What a disappointment. I will never use there services again and I will definitely make sure anyone I know will as well. Thank you for nothing!!! read more

My name is Antonio I was placed in jail pending charges, please note the fact that the charges were pending! I reached out to a friend to help me find a bail bond to place my bail. My friend went into the Oakland office of all pro bail bonds and spoke with a representative and or an agent by the name Rob to discuss what was needed for them to place bond on my behalf, after explaining the situation to Rob and the pending charges, Rob then told my friend that the charges I was facing was the same as being a CHILD MOLESTER A FRIGGIN Child MOLESTER!!!! I found this to be a misrepresentation of the facts and this guy isn't a lawyer and or does he study law... this was without question, slander, and the most unprofessional experience I have ever encountered. Unbeknownst to him, the charges have been dropped. But this goes to show you that this company at this location will treat you like shit without any due process or fair judgment. read more

All I can say is that these guys made my experience with bailing my girl friend easy! All I had to do was make 1 call a few signatures! And a payment plan that even most cell phone companies can't beat ( yes! Cheaper then metro pcs lol yes that cheap) #thebestinthebayarea #AllProaBailBonds #Oakland read more

I dont recommend this place. We signed papers and paid my boyfriends bail at 7pm. We were told he would be out by midnight. The bondsman didnt even get around to taking the bond to the jail until 1230am. I spoke to the bondsman at 1030 and he said one of hiz guys had just left to take the bond. At 1230 santa rita still didnt have it. When i called again the same guy answered and said he just got to the jail and was posting it then. So it took him 5 hours to post bail to Santa Rita Jail and he lied to me the first time i called. Now we wait another 4 hours for the jail to process the release. In the past I've used Aladan bail bonds. They took the bond straight to the jail after signing and paying. They were affordable too. If you want your loved one out fast, do not use Allpro. read more