While this company's concierge service was decorating a local Saratoga house (as they do every…read moreyear) with mostly absent homeowners, one of the staff they employ to do the work was absolutely rude to a neighborhood of year round Saratogian residents. Using a lift crane to decorate their customers home they completely blocked the street for hours and yelled at the residents to "go around the block" and at one point even gave the middle finger to two of us. Rather than say "sorry for the inconvenience and would you mind going around temporarily", they chose to be extremely rude. I find this unacceptable for a company that touts themselves as "local".

Everybody's contractor experience is unique so please read my review with this in mind…read more We moved to Saratoga in 2009 and bought a "problem" home... a Victorian which had been carved into units by owners who had little regard for the integrity of the building. Our goal was to restore it to its original liveability as a single family home. Teakwood has a reputation as expensive and our initial bid, to do everything on a wish list, was pretty high. But they worked with us and a revised bid was significantly lower and we went with them. This bid entailed a clear-eyed distinction between "need to" and "nice to" improvements so we ended up with a price we were happy with. The quality of the work, both by Teakwood carpenters and their subs, is superb. Teakwood has a philosophy of assigning a master carpenter to oversee the job and our guy, Dan Decenzo, could not be better. Josh, the guy who did a number of built-ins, is a master of his craft and we now have benches and bookcases that look like they have been there 130 years like the rest of the structure. We were offered a 1 year satisfaction guarantee and I'm prompted to write because, well over 1 year after the fact, Dan has been back recently to fix a couple minor things. Bottom line, we are really happy with Teakwood and would definitely recommend you bid out your project to them.

Hi Cody, I had hoped we could connect and move the project…read moreforward. After trying to call you a number of times as you requested (and not being able to leave a message because there is no mailbox) I had DMed you and gave you my phone number to contact me at your convenience. It's been 3-4 more days and still no communication. I realize that I had a small project, but I wish you would have let me know if it wasn't worth your time and I would have moved on.

I had my kitchen remodeled it came out outstanding , they met all my wants and needs . I highly…read morerecommend this company ! These guys showed me plenty of options and pointed me in the right direction . If anyone Is looking for high quality work this company is for you !

Amazingggg! Got here Before 8a.. Almost done 9a.. An Entire…read morePorch.. and I have My Fridge coming today and the Company hasnt even opened yet, But overall so pleased with this service Im convinced today will be a Great Day! I would Recommend these Guys to anyone!

This company is great! We needed some minor repair to siding along our roof, and they were prompt,…read morequick and professional. The price was very reasonable, and they were also great at keeping me informed when they were running a few minutes late. Highly recommend.

We needed a new kitchen faucet replaced and Scott is amazing! He was quick, professional and…read morethorough. He even recognized a pipe that he had previously installed from a couple of years ago. The team here is fabulous, and Scott is the best. Thank you!

We have used On Call Plumbing for years and their expertise and prompt service have saved us many…read morethousands of dollars over the years. They have done many small and medium jobs for us ,but an example of a big job would be when they rebuilt our AC unit for a couple thousand vs 20K cost for a new one.

I found Brennan Family Remodeling after reaching out on a local FB page for recommendations…read more Brennan has been absolutely amazing, working around my travel schedule! Robert Brennan is incredibly reliable and communicative- regularly sending photos and calling with updates on progress. He even noticed an electrical issue that will cause problems in the future, and recommended other ideas I never even though about, to improve the job! This is the company I will hire for any needs in the future! Thank you, Robert!!!

Rob helped install a bathtub and left the hot/cold valve extended to the point the base plate…read moredidn't fit to the wall so had to have him return for that. The finishing trim and caulking looks rushed. Then he said he has an extension of his company that handles short term rental cleaning but after the first cleaning we had to have a different company reclean as the next guests would have been very unhappy with the lack of attention to basics. he said he was refunding us after agreeing it was not the best after I pointed out what a guest showed us but never followed through on his word for a partial refund.

Requested a roof quote to remove our old slate roof and replace with shingles. Grangers Building…read moreGroup was quick to respond and make an appointment for an estimate. After we selected them for the project, they were able to start within the week and finished on time. The project was thorough and installed wonderfully. Elliot maintained good communication during the project as far as a timeline and anything that came up once our old slate came off the roof. Highly recommend Grangers Building Group.

This was by far the worst experience with a plumbing company I have ever had. For background, i…read moreused to be a plumber. My wife called these people for a clogged kitchen sink. Their tech showed up, and proceeded to try to plunge the clog, despite being told that we have tried that. He then left to get a snake. He came back with a 1/4" 15' hand crank snake that might as well have come from fischer price. A plumber going to a clogged line call without a snake is just about the most idiotic thing i had ever heard . . . or so i thought. By this point, i was on a phone call for work when i hear blood curdling screams for help coming from the basement. This genius had decided to cut a hole in the pipe (without talking to anyone) and was trying to catch the drain water with MY bucket while standing on MY step stool in my finished basement. He then tried to tell me that he had to cut the hole, because his 15' snake couldn't reach the clog. He then claimed that because there was grease in the line, the whole line would need to be replaced, which couldn't be done until the next day. He wouldn't leave without getting paid and promised to send me an estimate to replace the line. To sum up, they demanded $330 for doing absolutely nothing, except making a mess and cutting a hole in my pipe. The next morning, i called because i had received no estimate. I was told that it would cost $600+ to replace the pipe, and that i would be charged a cancellation fee if i refused. Instead, i called a real plumber who came with a real snake and had the drain cleared inside 30 minutes. That and repairing the pipe cost less than what Burnell had charged for nothing. These people should be arrested. Except wait, they already were. https://www.timesunion.com/news/article/Owner-of-Hudson-Falls-plumbing-business-used-17380012.php

Recent services with Burnell's Plumbing have resulted in poor customer service. I had two…read morescheduled appointments in which after more than 3 hours past the appointment I called to determine the status of my scheduled service - only to be told there had been a change in schedule and I would need to be rescheduled. I generally don't mind being rescheduled but pro-active communication so I am not left waiting for technicians would be nice. If they are holding a 50% deposit on work, I would expect bettter communication with the customer on scheduling the service. The technicians while friendly and polite, have been inexperienced, resulting in small mistakes I don't feel are appropriate to deal with when paying for service. Including missing thread seal and forgetting to turn water supplies back on after service. Would not recommend.

Prompt on time and did a great job. Looks like a new driveway and the price was completive with…read moreother lesser companies