I am sharing my experience in the hope that it helps others evaluating boarding options, especially…read morewhen paying a deposit to hold a spot. I reached out to Hailey after a positive referral. During our initial visit, she was very professional and helpful, and the facility seemed well run. We ultimately chose a home-based daycare for our 6-month-old puppy and canceled well in advance. In October 2025, I paid a $855 deposit via Zelle to reserve boarding and requested a refund after canceling. After multiple follow-ups, I was told the refund would be processed. I was later informed that the refund had been sent to the wrong person and would be corrected, with a commitment that it would be completed by February 18, 2026. Unfortunately, I never received it, and there has been no resolution since. I've attempted to follow up via phone (calls are no longer being accepted), WhatsApp (messages are read but not responded to), and email, but have not received any response. At this point, I am still waiting on the refund and have had to pursue formal channels to resolve this. I hope this can be resolved promptly.

This is long overdue review. Hailey is THE BEST…read more We had a family emergency and needed to travel and our usual doggy daycare was all booked up. Somehow we found Hailey and called her and explained our situation and she accommodated us. Our child, Peter, is high energy dog . She told us to bring him in and she will evaluate. When I brought him in I was worried and had to tell her again that he is high energy to make sure everything would be ok. She met him and took him in and made sure I left feeling confident. She told me if he was uncomfortable she would take him home with her so he would be able to sleep. 100% would recommend Hailey. Outstanding to see how she handles all types of dogs and their behaviors to accommodate them and make them and their parents feel safe.

We are so happy to have found The Woof Gang! Coree set up our first Meet-and-Greet with Wolfgang…read more After his visit, we were 100% convinced that our pup would be in excellent hands. He brought Mark for a follow-up visit, as Mark covers our area and was the primary provider. Mark is so gentle and kind, and you can tell he truly loves animals. During our 3 weeks away, our son was here after work and overnight, but Mark came during the daytime to do feedings and walks. He worked around our schedule, sometimes coming twice during the day. We often have visitors, and our pup is very friendly with everyone, but he has a special love for Mark, as he is always SUPER excited to see him! The Woof Gang is an extremely organized, caring, reasonably priced and trustworthy company. Look no further for pet care in your own home with this top-notch provider. Five stars!

We have been using their service for two cats, past couple years, especially when we are leaving…read morehome for longer trips. They are very thorough in getting to know your pets and your home. When you are away, they not only take care of your home, but do cleanups, house checks, etc. They have even fixed couple things at home.

I took my 11 week Beauceron in for his ear cropping and was extremely nervous for the entire…read moresurgery with a puppy that young, but they took amazing care of him and his ears came out perfect! From freshly done to a year old!

I was originally recommended to Dr. Daljit S. Saini by a close friend, so I went in really hoping…read moremy cat would be helped. Unfortunately, this ended up being one of the most upsetting experiences I've had with a veterinarian. My cat had gotten covered in car oil and likely ingested some of it because she was scared and I couldn't catch her right away. By the time I finally did, she had gone downhill. She had lost weight, was drooling, her tongue was sticking out, and her mouth looked burned and ulcerated. I was scared and brought her in because I needed help fast. When Dr. Saini looked at her, it felt like he wrote her off almost immediately. He looked in her mouth briefly and told me it was a tumor and that she would not have a good quality of life. I asked more than once if it could be an ulcer instead, especially because of the car oil exposure and the burns in her mouth, but he still said it was a tumor. There was very little explanation, very little compassion, and no real sense of urgency. What bothered me the most was that I had to point out that she was clearly having respiratory distress before that was even addressed. Only after I kept asking questions did labs and X-rays come up. By that point, I honestly had no confidence in the care being provided and chose not to move forward with testing there. The next day, I took her to another vet. They diagnosed an oral ulcer, not a tumor, and started treatment right away, including IV fluids and oxygen. That was heartbreaking because I feel like her care was delayed when she needed help the most. I know not every diagnosis is easy, and I don't expect any doctor to be perfect. But I do expect compassion, urgency, and a willingness to actually listen when an animal is clearly suffering. I left feeling like my cat was dismissed instead of helped, and I would not feel comfortable bringing another pet here.

We needed twice daily visits for our two young (1 and 2 years old) indoor only cats. Pawlette and…read moreBecky came over to meet them, see the layout and talk about the schedule for the two and a half days we would be gone. Pawlette did a nice job of explaining how they run their business while Becky got acquainted with the cats. The first day we were gone Becky sent a photo of the cats so we could see they were doing well and that she had visited. Being the first time we had used Paws on the Run, this was very reassuring. We had an additional complication in that we were having a remodeling contractor come in on the third day and the cats needed to be confined to their room in the morning and released the afternoon. We were completely happy with the job Becky did of caring for the cats and making sure they didn't get involved in with the contractor. We appreciated getting photos of the cats from two of the five visits. Becky also left notes from each visit for us to read when we got home.

Paws on the run saved my life! And more importantly my dog Zoe's life. My cat Kirin is pretty self…read morereliant but I'm sure she appreciates their company too! I found this business on Yelp and called like 3 days before I started my job (@yelp talk about coincidences) and was amazed that in just one day Debe and Paulette were in my house for the free meeting to see if we'd be a good fit. I had never used a dog walking service before so I didn't know what to expect, and a little nervous, but their professionalism and clearly practiced knowledge of how to love their animals put me at ease. That meeting ended with me being confident that I had found a reliable, conscientious, and most importantly TRUSTWORTHY business to let into my home and trust my precious pup with. I know it's hard to give a "stranger" your key and let someone into your house, especially when you're not around, but these ladies have not let me down and so far have my complete confidence. I definitely recommend Paws on the Run for both quality of service AND value! And as if their listed prices aren't relatively cheap already, there's a number of ways to receive discounts! Thanks P&D! Like I said, you guys are the best! :)

We boarded our 4-year-old English Springer Spaniel, Dior, at Uncle PawPaw for 5 nights -- his first…read moretime ever being boarded -- and Roy was absolutely amazing. From day one, Roy made us feel completely at ease. He sent daily photos and videos of Dior having the time of his life with his furry friends, which was huge for us since Dior never really got to socialize like that before. Seeing him so happy, relaxed, and genuinely enjoying himself made all the difference. Roy clearly loves what he does and treats the dogs like his own. We couldn't have asked for a better first boarding experience and will 100% be booking again. Highly recommend to anyone looking for a place where their dog will be truly cared for.

My boy Duke absolutely loves Roy and his team at Uncle Paw paws! My dog is like Energizer bunny…read morethat never runs out of the battery! Since he's been going to pawpaws, he comes home tired with so much play time. Roy also sends videos of him playing and pics, so I know he's in good hands. Drop and pickup is very convenient, and highly recommend Pawpaws daycare!

My dogs Maurice and Gordo seem to really enjoy being here! They walk right into the doors and they…read morecome running out very happy. It's been a few days only using their boarding and daycare services and so far so good. It's also affordable and very close to my house. We'll be back for sure!

I really wanted Red Rover Daycare to work out because their package pricing is much more affordable…read morethan Wag Hotels, and I'm on a budget. I do want to mention that the staff was friendly on each of my accounts. I went in hopeful--the tour was a nice gesture, and I appreciated that they offer cameras for monitoring. Unfortunately, the week I brought my dog in, the cameras were down due to Wi-Fi issues, which I understand can happen. However, my concerns started after the first day. When I picked Maui up, he urgently needed to go poo. After we got home (about a 45-minute drive), he drank almost an entire bowl of water. This made me question whether he was being given enough water or regular opportunities to relieve himself during the day. The same thing happened the second day. When I picked him up, he immediately drank water from a bowl they had outside immediately and had an extremely long pee--lasting over a minute--which again made me feel like he wasn't being let out frequently enough. On top of that, I noticed a very unpleasant smell coming from him in the car. When I checked, there were stains on his chin and belly that smelled far worse than urine. This raised concerns about cleanliness, either in the kennels or play areas (which were not included in the tour). I truly wanted this to be a good, budget-friendly option, but based on my experience, I would rather pay more elsewhere to ensure my dog is properly cared for. Saving money isn't worth compromising my pet's well-being.

Molly was amazing. I had to do a last min booking the night before (like after 10 pm) and Molly was…read moreable to flex on her day off just to help me out. She was so attentive to our pup Hugo and he loved having her around! The evidence of a good time is him napping hours after (he's only 9 weeks - so the play time def tired him out). The part I appreciate the most is how Molly also knows how to train young pup - which is something I really need. Delighted to know that she offers training in my house while I work - I wfh so really appreciate the service like this where he's getting his play time but getting trained at the same time. 100% will continue to work with Molly.

We found Molly through Yelp and she has been GREAT! We just moved so our cats have become a little…read moreshy, but with Molly they are coming out and being social. She really goes above and beyond. Our flight was coming in later than expected and she made an extra last minute visit for us to make sure the cats had everything they needed. She was even able to water our plants on a really hot day and left our trash cans out for pick up. She is fabulous with our two cats and truly amazing all-around! She uses an app which was new for me in regards to pet sitting, but now I LOVE IT! It is so much more convenient to see the photos of our cats when we are away, easily schedule our next appointments, and pay our invoices all through the app. Thank you Molly :)

I just came by to PetSmart and it's been a while since my last visit. They still do pet hotels and…read morecat adoptions, which is good for those who want to own a cat or leave their pets there if you're on a vacation and that you have no one you know who can take care of them. Also went by the hamsters and areas where they have small pets. Some seemed to be adopted already since I can't find any of them. This store is good for pet services and other essentials for your pets. I can't think of any other pet store in Fremont, but this is the one I know so far.

We usually have a decent experience but today when my husband went to get my dogs food it was what…read morethe heck. Most of the time when you go to a store and they put the food on the wrong side of the price tag they honor it well today that didn't happen even my husband walked them to show that the price was different then what was scanned and the bags of food were in the same part where they price difference was. "Ehhhh we can't honor it" what!? Come on don't be like that when you guys can't double check where you put the food at and price tags at. If you placed it in the wrong are and priced it wrong honor it it's not on the customers fault that you couldn't place it in the correct tagged area

A wonderful set of talented folks. I helped my best friend get his cats their yearly vaccinations…read morehere. They have everything your pet may need, ranging from nail trims, to vaccines, they can do blood work, and microchip any new pets. They are super friendly and attentive.

They are amazing. I've taken my pets there for years for their rabies shots & other needed…read morevaccinations. Please give them a try.

I was just raving about this place to a friend and then realize I had never taken the time to write…read morea yelp review! We love camp bow wow and so does our fur baby, Mellow. She is thrilled to go there weekly and they take such good care of her. She is a slow to warm dog but they worked with us until she got comfortable enough in their environment (they are diligent in their interviews) to start going there and now she is a big fan and so are we! The crew is consistently kind and awesome, which to me shows the owners are setting a great tone and have cultivated a wonderful culture.

I never placed our previous dog in daycare but we our current dog is a camper. We like bringing…read morehim to Camp Bow Wow to learn to "dog" and socialize. What eases our minds is they have cameras on during business hours so we can check on him. There are no camera kennels except for the dogs in the private rooms. For overnight boarding, I bring his food, bed and a toy. They have doggie bed cots but I like to bring the comforts of home with him. I have utilized the enrichment course so he can have one on one time. They also offer baths so you can pick up a clean dog. If I have a problem with an online order, I can always follow up via email/phone and they are responsive. Hours are 7am - 7pm.