I am sharing my experience in the hope that it helps others evaluating boarding options, especially…read morewhen paying a deposit to hold a spot. I reached out to Hailey after a positive referral. During our initial visit, she was very professional and helpful, and the facility seemed well run. We ultimately chose a home-based daycare for our 6-month-old puppy and canceled well in advance. In October 2025, I paid a $855 deposit via Zelle to reserve boarding and requested a refund after canceling. After multiple follow-ups, I was told the refund would be processed. I was later informed that the refund had been sent to the wrong person and would be corrected, with a commitment that it would be completed by February 18, 2026. Unfortunately, I never received it, and there has been no resolution since. I've attempted to follow up via phone (calls are no longer being accepted), WhatsApp (messages are read but not responded to), and email, but have not received any response. At this point, I am still waiting on the refund and have had to pursue formal channels to resolve this. I hope this can be resolved promptly.

This is long overdue review. Hailey is THE BEST…read more We had a family emergency and needed to travel and our usual doggy daycare was all booked up. Somehow we found Hailey and called her and explained our situation and she accommodated us. Our child, Peter, is high energy dog . She told us to bring him in and she will evaluate. When I brought him in I was worried and had to tell her again that he is high energy to make sure everything would be ok. She met him and took him in and made sure I left feeling confident. She told me if he was uncomfortable she would take him home with her so he would be able to sleep. 100% would recommend Hailey. Outstanding to see how she handles all types of dogs and their behaviors to accommodate them and make them and their parents feel safe.

We are so happy to have found The Woof Gang! Coree set up our first Meet-and-Greet with Wolfgang…read more After his visit, we were 100% convinced that our pup would be in excellent hands. He brought Mark for a follow-up visit, as Mark covers our area and was the primary provider. Mark is so gentle and kind, and you can tell he truly loves animals. During our 3 weeks away, our son was here after work and overnight, but Mark came during the daytime to do feedings and walks. He worked around our schedule, sometimes coming twice during the day. We often have visitors, and our pup is very friendly with everyone, but he has a special love for Mark, as he is always SUPER excited to see him! The Woof Gang is an extremely organized, caring, reasonably priced and trustworthy company. Look no further for pet care in your own home with this top-notch provider. Five stars!

We have been using their service for two cats, past couple years, especially when we are leaving…read morehome for longer trips. They are very thorough in getting to know your pets and your home. When you are away, they not only take care of your home, but do cleanups, house checks, etc. They have even fixed couple things at home.

I took my 11 week Beauceron in for his ear cropping and was extremely nervous for the entire…read moresurgery with a puppy that young, but they took amazing care of him and his ears came out perfect! From freshly done to a year old!

I was originally recommended to Dr. Daljit S. Saini by a close friend, so I went in really hoping…read moremy cat would be helped. Unfortunately, this ended up being one of the most upsetting experiences I've had with a veterinarian. My cat had gotten covered in car oil and likely ingested some of it because she was scared and I couldn't catch her right away. By the time I finally did, she had gone downhill. She had lost weight, was drooling, her tongue was sticking out, and her mouth looked burned and ulcerated. I was scared and brought her in because I needed help fast. When Dr. Saini looked at her, it felt like he wrote her off almost immediately. He looked in her mouth briefly and told me it was a tumor and that she would not have a good quality of life. I asked more than once if it could be an ulcer instead, especially because of the car oil exposure and the burns in her mouth, but he still said it was a tumor. There was very little explanation, very little compassion, and no real sense of urgency. What bothered me the most was that I had to point out that she was clearly having respiratory distress before that was even addressed. Only after I kept asking questions did labs and X-rays come up. By that point, I honestly had no confidence in the care being provided and chose not to move forward with testing there. The next day, I took her to another vet. They diagnosed an oral ulcer, not a tumor, and started treatment right away, including IV fluids and oxygen. That was heartbreaking because I feel like her care was delayed when she needed help the most. I know not every diagnosis is easy, and I don't expect any doctor to be perfect. But I do expect compassion, urgency, and a willingness to actually listen when an animal is clearly suffering. I left feeling like my cat was dismissed instead of helped, and I would not feel comfortable bringing another pet here.

Paws on the run saved my life! And more importantly my dog Zoe's life. My cat Kirin is pretty self…read morereliant but I'm sure she appreciates their company too! I found this business on Yelp and called like 3 days before I started my job (@yelp talk about coincidences) and was amazed that in just one day Debe and Paulette were in my house for the free meeting to see if we'd be a good fit. I had never used a dog walking service before so I didn't know what to expect, and a little nervous, but their professionalism and clearly practiced knowledge of how to love their animals put me at ease. That meeting ended with me being confident that I had found a reliable, conscientious, and most importantly TRUSTWORTHY business to let into my home and trust my precious pup with. I know it's hard to give a "stranger" your key and let someone into your house, especially when you're not around, but these ladies have not let me down and so far have my complete confidence. I definitely recommend Paws on the Run for both quality of service AND value! And as if their listed prices aren't relatively cheap already, there's a number of ways to receive discounts! Thanks P&D! Like I said, you guys are the best! :)

I am absolutely thrilled that I have found Paws on the run! I am a very overprotective doggy mom,…read morebut Paulette quickly put my mind at ease with her knowledge and how she handled and cared for Mikey and Ellie. I just can't say enough about Paulette, Joan and Becky-they are just the best. They are professional, they are honest, they are dependable, and they take care of your dogs as if they are their own! I have definitely become a lifetime customer-and I would recommend them to anybody in a heartbeat.

We boarded our 4-year-old English Springer Spaniel, Dior, at Uncle PawPaw for 5 nights -- his first…read moretime ever being boarded -- and Roy was absolutely amazing. From day one, Roy made us feel completely at ease. He sent daily photos and videos of Dior having the time of his life with his furry friends, which was huge for us since Dior never really got to socialize like that before. Seeing him so happy, relaxed, and genuinely enjoying himself made all the difference. Roy clearly loves what he does and treats the dogs like his own. We couldn't have asked for a better first boarding experience and will 100% be booking again. Highly recommend to anyone looking for a place where their dog will be truly cared for.

I had a rare chance to travel and needed to board my Corgi/Australian Cattle Dog, Poppyseed. I was…read moreso nervous and scared to leave her alone with a stranger and it is the first time she's been boarded without her sister, who passed last March. But WOW!! Roy at PawPaw is truly amazing and the only person I trust. I came home to a beautiful, clean and better dog than when I left!! It's like she remembers her early training again-- she sits on command, is quiet on command (now HOW did you do that??!!) and is just perfect!! Holy cow!! Roy sends pictures and videos every day so you know that she is safe and happy. I loved seeing her "tucked in" at night with the other pups. I don't trust anyone else with my dog other than family and Roy. Thank you for taking such great care of my dog. I appreciate it more than you know.

Whenever we have trips out of town, we always leave our dog at Red Rover. They have cameras in the…read moreplay area so you can watch your dog interact with the workers/other dogs at random times of the day. I check on my dog a lot when they are out and everytime I do, I always notice how the dogs swarm the workers. It's so sweet to see the workers playing and kissing the dogs. You can tell the dogs love them. We have a big trip planned this summer and of course we will bring our dog to Red Rover! The first few times we brought her, she was always anxious when she walks in. She gets very anxious when she gets groomed or goes to the doctor's office. However, I think she knows when she is going to Red rover now because when she walks in, she is calm. Thank you for treating our pup like your own!

Do not take your dog to this place. I left my dog there for two months, and when I got my dog back,…read moremy dog looked malnourished and unfed. They left my dog in a cage for several hours each day. I will never let my dog go to this place again. They could care less about your four-legged family member.

We found Molly through Yelp and she has been GREAT! We just moved so our cats have become a little…read moreshy, but with Molly they are coming out and being social. She really goes above and beyond. Our flight was coming in later than expected and she made an extra last minute visit for us to make sure the cats had everything they needed. She was even able to water our plants on a really hot day and left our trash cans out for pick up. She is fabulous with our two cats and truly amazing all-around! She uses an app which was new for me in regards to pet sitting, but now I LOVE IT! It is so much more convenient to see the photos of our cats when we are away, easily schedule our next appointments, and pay our invoices all through the app. Thank you Molly :)

Molly took my emergency, last minute request for 5 days of overnight pet sitting. My senior dog…read morerequired medicine 4 times per day. Molly was reliable, kind, and very knowledgeable concerning my pet's needs. My pet was well-cared and my home was in order when I returned. Thank you, Molly!

I just came by to PetSmart and it's been a while since my last visit. They still do pet hotels and…read morecat adoptions, which is good for those who want to own a cat or leave their pets there if you're on a vacation and that you have no one you know who can take care of them. Also went by the hamsters and areas where they have small pets. Some seemed to be adopted already since I can't find any of them. This store is good for pet services and other essentials for your pets. I can't think of any other pet store in Fremont, but this is the one I know so far.

I had a disappointing experience trying to return an aquarium at this PetSmart. Before using the…read moretank, I was told to check it, but when I decided to return it, the return was refused because I had not retained the original packaging. The problem is that the packaging requirement was printed in faded fine print, and the aquarium packaging did not seem possible to open without cutting through and destroying it. I understand that stores have return policies, and I try to be very patient with customer service staff. However, this situation felt unreasonable because the requirement was not clearly communicated and the packaging itself made compliance impractical. What bothered me most was the manager's dismissive response when I tried to explain the situation. When I asked whether there was someone I could speak with about the details, she simply said, "I'm the only manager in the store," and as I stood there visibly surprised by how abruptly the conversation had gone, she then asked me to hold my receipt, without acknowledging my concern or offering any explanation beyond the packaging issue. I left feeling that the policy was applied in a rigid way and that my concern was not treated respectfully. I would caution other customers to inspect return requirements very carefully before opening aquarium products, because the packaging may be impossible to preserve. I used to visit this PetSmart, but now am very unlikely to return. That manager could have volunteer a number of different words that would have made the exchange much more respectful and empathetic - instead, it made me incredulous that someone with that attitude was the choice for a manager. ( I do have to say that whoever helped me with my aquarium selection a couple weeks prior in the fish department was EXTREMELY kind and helpful ) - I think that manager has something to learn from that employee. Perhaps they should swap jobs.

They are amazing. I've taken my pets there for years for their rabies shots & other needed…read morevaccinations. Please give them a try.

A wonderful set of talented folks. I helped my best friend get his cats their yearly vaccinations…read morehere. They have everything your pet may need, ranging from nail trims, to vaccines, they can do blood work, and microchip any new pets. They are super friendly and attentive.

Boots is treated so well there and any time we need to make any special requests they are super…read moreflexible and kind about it. Boots is a 2 year old Siberian husky mix and they are able to get all his energy and stimulation needs met whenever he's there for a full day of daycare! WE LOVE CAMP BOW WOW 10/10 would recommend!!

I never placed our previous dog in daycare but we our current dog is a camper. We like bringing…read morehim to Camp Bow Wow to learn to "dog" and socialize. What eases our minds is they have cameras on during business hours so we can check on him. There are no camera kennels except for the dogs in the private rooms. For overnight boarding, I bring his food, bed and a toy. They have doggie bed cots but I like to bring the comforts of home with him. I have utilized the enrichment course so he can have one on one time. They also offer baths so you can pick up a clean dog. If I have a problem with an online order, I can always follow up via email/phone and they are responsive. Hours are 7am - 7pm.