We had a great experience working with Mitch on basic manners for our German shepherd mix puppy,…read moreLeo! Our puppy was a rescue and has a lot of anxiety. Mitch was very patient and has helped us work through it. Leo made a ton of progress from his first lesson. Mitch explains things very well, and is willing to go the extra mile to ensure we are set up for success. Highly recommend training at Athens, and working with Mitch.

Mitch and Patrick are amazing! We had 5 home sessions with our two Havanese dogs. We worked on…read moretraining them to be better at greeting people and on how to get them to not make at the door when the doorbell goes off. We also worked on walking and now they don't pull! So nice to be able to go on a walk without being pulled. We then did dog greeting and reactivity and got a lot of tips on what to do to help the dogs feel more comfortable. Mitch and Patrick really went above and beyond to help us!

I used James' boarding and training service for a month with my dog, and was really happy with the…read morewhole process and the results. She's not the easiest dog, definitely not one to just listen to or work for someone she doesn't know or trust, but James handled it really well. He really cares about the process, took time to address any concerns I had, and answered all my emails afterward about training. One thing to note - you have to be involved too. It's not just about training the dog; you're also learning how to understand your dog, communicate better, and adjust your own behavior. The service was definitely above my budget, but honestly, I'd do it again. A nice bonus - now that my dog knows James and is comfortable at his place, I feel a lot better leaving her with him for boarding when I travel. It's hard for me to leave her with just anyone, so that extra peace of mind is huge.

James trained my dog Leo in 2019 and he is the best dog now. I have been so happy with what he did…read morewith Leo that I a retuning customer. I am currently having James train my 16 week old puppy Shadow (German Shepard) I can't wait to see the results!

We boarded our 4-year-old English Springer Spaniel, Dior, at Uncle PawPaw for 5 nights -- his first…read moretime ever being boarded -- and Roy was absolutely amazing. From day one, Roy made us feel completely at ease. He sent daily photos and videos of Dior having the time of his life with his furry friends, which was huge for us since Dior never really got to socialize like that before. Seeing him so happy, relaxed, and genuinely enjoying himself made all the difference. Roy clearly loves what he does and treats the dogs like his own. We couldn't have asked for a better first boarding experience and will 100% be booking again. Highly recommend to anyone looking for a place where their dog will be truly cared for.

My boy Duke absolutely loves Roy and his team at Uncle Paw paws! My dog is like Energizer bunny…read morethat never runs out of the battery! Since he's been going to pawpaws, he comes home tired with so much play time. Roy also sends videos of him playing and pics, so I know he's in good hands. Drop and pickup is very convenient, and highly recommend Pawpaws daycare!

Amazing training from Judge! The individual and group training classes have given both my dog Rio…read moreand I the confidence we need for her to work on her reactivity and challenging behaviors. We have the foundation we need to keep growing and building on what she's learned. Thank you for an awesome experience!

Judge is awesome, he provides good clear communication through out his sessions. He takes the time…read moreto understand what your needs and goals are as a dog owner, and helps you accomplish them as best as possible. Best person to train your dog with.

First of all the employees are great and clearly doing the best they can. Second of all, you're a…read morehuge corporation - hire more staff. The cat room is like, really gross and it looks like the cats shared water hasn't been cleaned in weeks because the store is so understaffed. Petsmart needs to do better. Hire more staff to provide adequate care to these animals!

Need Better staff! Jaimie was very rude to pets and pet owners She was visibly upset SLAMMING the…read moredoor to enter the behind the counter, rolling her eyes and YANKING my pet's leash on top of that she did a poor job on the haircut. My dogs past groomer was always kind and gentle and always did a good job on her cuts.

I want to give a shoutout to the Castro valley team, in specifics I want to thank Karlton and…read moreFabian for giving my little new puppy life. He was very sick we took our puppie to the vet and they didn't even know what was wrong. But talking to these guys we found out our puppy was having reaction to our new home and I cents. We have changed and our puppy is just as healthy. Thank you Castro valley Team

Definitely our go to pet store! This location is always…read moreclean, organized, and friendly. I appreciate their knowledgeable staff who are always open to sharing suggestions for the better needs of our pets. They offer vaccination clinics each month that are very convenient and affordable too. My family would love to highlight Karlton - he has specifically made all of our experiences so welcoming and supportive!! There's not one time we have came by and he does not have a smile on his face and ready to help! Karlton is very knowledgeable with all the products in the store and gives excellent advice on up and coming new items to add to our homes. Talk about service that's above and beyond, Pet Food Express you have an incredible leader on your team!! Also- we love the frozen bone marrow bones, love that this location keeps them stocked! Kannon & Jade your favorite English Bullies love and appreciate you.

Your go-to store for all things related to pets! Supplies, food, and even vet services can be…read moreobtained here and this long standing storefront has its operation running smoothly with a steady group of staff available when they're needed by customers. Nostalgic are the times when I used to come here as a kid to see all the fish and small critters available for purchase, and now as an adult, it hasn't changed all that much. There are still sections for aquarium enthusiasts looking to bolster their underwater environments as well as for fur and reptilian baby parents with the goal of enriching or growing their family. In each section, you'll find organized aisles and shelves filled with feed, toys, medications, and other wares for sale. The prices are reasonable compared to online prices and plus, with their free (as well as paid) membership, you'll get rewarded for each purchase, incentivizing you to shop more for your pets. The points you earn are tracked through your account and can be earned and redeemed at any of their stores or online through their website. If you're a frequent buyer, you'll benefit greatly from their rewards program. The main reason for our most recent visit was for their vet services offered through Vetco, specifically for vaccinations. It's best to set an appointment through their website to ensure you'll be seen, although sometimes walk-ins are welcomed but not guaranteed to be serviced. For non-vaccine related vet services, I believe you'll need to make a different kind of appointment and work with the in-house staff during their open hours. If you've never been here, you'll be asked for your pets medical/vaccination history but once you're in the system, they'll track everything your pet receives from their office. The biggest incentive for coming here for vaccinations is the vaccination packages offered at reasonable prices without having to first pay and see a veterinarian. Despite being a mobile clinic that travels to various sites in the Bay Area, they do have experienced and certified vets on staff, available to administer the vaccines and do preliminary examinations. We were very satisfied with the service offered here through Vetco as well as the staff working the store. Everyone was friendly, patient, and helpful in helping us get what we needed and for offering ways for us to save money. It does seem this store brings in a lot of locals and frequent visitors as some patrons seem to be recognized by the staff. I love the neighborly vibe! Overall, despite being a well-established chain, this Petco has not lost its luster nor its commitment to serving their community of pet owners and pets. I'm proud and glad to have this shop in our area and hope that they continue to help foster creation of new memories for generations to come. Your pets will be happy, healthy, and safe here at this Petco!

2/24/25 As always made an appointment with Katie A to groom Shiloh, my Aussiedoodle. I say as…read morealways because I never have to worry about what Shiloh will look like when I pick him up. Katie always does an amazing job on both my dogs. She is #1 professional and #1 excellent groomer. Sometimes I hide down one of the aisles so I can watch her groom so that Shiloh can't see me. I have never had any issues with my dogs nor did my mom with her dog. Communicate exactly what you want done. Example: I tell Katie do not trim his tail or ears and she doesn't. So thankful for Katie, I know my fur babies will always look and smell fantastic!

We cannot recommend Mutt and Tumble Dog Training enough. Bryan helped transform our two doodles…read morefrom reactive, poorly behaved dogs into calm, obedient companions who are now a pleasure to walk and have around others. Before training, we struggled with leash pulling, barking, lunging at other dogs, and nonstop chaos whenever someone came through the door. We were honestly at our wits' end. Everything changed after I saw Bryan in Jackson Square walking a calm, perfectly behaved pack of dogs. We started weekly family lessons in January 2026 with our dogs and our two 12-year-old daughters, and progress began almost immediately. Bryan quickly helped us realize the humans needed training too. With consistent coaching, support, and a board-and-train program, the transformation has been incredible. Our dogs are now well-behaved both at home and in public. We can comfortably walk them, take them to parks and outdoor restaurants, and genuinely enjoy being with them. Friends and family who knew our dogs before cannot believe the difference in their behavior. Thank you, Bryan. You really can teach old dogs new tricks.

Our dog, Maggie (2yrs - Cockapoo), is coming home tomorrow after a 2 week board and train and I…read morecouldn't wait until then to write a review for Bryan. Bit of background: Maggie has done 12 weekly group training sessions with another trainer and is generally well-behaved. However, she doesn't read the social signals from other dogs well (ex: when they want to be left alone), tends to jump on everyone at all times, doesn't respond to commands unless there's a treat involved, and lacks confidence. What I enjoyed about the program is that it includes several in person training sessions during the B&T. We got to see Maggie's progress as time went on and most importantly, we were trained on their behavior psychology and how to become the leaders of our pack. I will say I was nervous about implenting the ecollar but Bryan has demonstrated that it is a safe and effective training tool-- I got to see it used as a tool for correction that Maggie actually responded well to. Maggie is coming home tomorrow and hand-off includes an in-home training sessions to ensure her progress doesn't regress which I appreciate. From what I've seen, Maggie has become more confident, responds to recalls in distracting places (no treats involved), learned to self-soothe, and plays/greets other dogs/people with manners. Truly the best investment I've made in my dog and I'd highly recommend Mutt and Tumble to all dog parents!

Puptown actually did my dog Hans and I a huge favor. I had previously scheduled boarding for Hans…read moreat a competing facility back in January in preparation for a trip to Japan in May. However, when we arrived at the facility the day before my flight to Japan, that facility told me that Hans boarding was being denied due to him having a heart murmur condition. Even though I had been a loyal customer to this facility for over 10 years, and that my flight to Japan was less than 24 hours away, and that they waited until I was at the checkin desk in order to inform me of the denial, representatives of this facility stated that there was nothing they could do and that they were simply following company policy. So me saying that Puptown literally saved my trip is a huge understatement. With no paperwork, and no pre-qualifying evaluation, Puptown took in Hans, heart murmur and all, and treated him like a prince. As a result, I'll always be grateful to Puptown, Hans' new found home away from home for the remainder of his life. Thank you Puptown!

We have been clients of PupTown for several years. it is the only place we feel safe enough to…read moreboard our Poodle, Oliver. The daily photos and videos of him playing, smiling, and on walks nourishing us while we are away. Shasta, the owner, is a true gem. She truly understands the workings of dogs' psyches and ensures each pet is placed in the right environment. When medication or special dietary needs are required, they are administered flawlessly. PupTown is truly a wonderful, caring place for your beloved dog.

Silvie and I just completed a 5-session dog training and Vicki definitely has a gift. When we…read moreattended our first training, Silvie was already excited to make a new friend and eager to learn. I adopted Silvie, a Taiwanese Formosan Mountain dog and Labrador mix a couple of months ago...she came with some basic training courtesy of Adopt a Doggie http://www.adoptadoggie.org but needed additional training with staying (duration), walking (she gets too excited to focus and pulls, jerks from side-to-side) and learning to leave things on the kitchen counter. Vicki is wonderful in answering questions and making recommendations if something isn't working. I learned the proper way to help Silvie with her training such as the difference between using the command 'stay', 'wait' , 'settle, to 'leave it' and respond immediately when calling her name. And in order to get Silvie to focus on our walks is to use a higher reward treat (a yummier item) and eventually she will walk on a loose leash. Basically, what it comes down to is constant training and time and eventually Silvie will be on her way. Silvie and i both learned a lot and greatful for the sessions and will most likely continue with other sessions. Thank you Vicki!

Vicki is amazing and understands how to correctly train even the most stubborn of breeds…read more Vicki and Braveheart Dog Training was a recommendation from our vet. Beginning with great habits while they are puppies is optimal. We went from puppy class to intermediate clicker training to getting Nikkou CGC (Canine Good Citizen) trained! Shiba Inu's are known for their willful personalities but Nikkou loved Vicki and would complete each request for her. She taught ME how to gain the skill and the command so that behavior was kept over time. Owner skill and mood really does travel down the leash so ensure YOU are ready not just the dog. Plus, I have seen her take older or "problem" dogs and teach them socialization and great behavior. This is a MUST for owners who want to be out in public with their animal. Not just to learn how they are to behave but how to react when the other animal (okay mostly owners) that has no manners! Thanks Vicki for being a great part of Nikkou's development!!