When I spoke to the lady on the phone she gave me a quote two different ladies came, they are too young and too inexperienced. Pretty much just half-assed everything. I only had two bathrooms done, the kitchen and the sliding glass door. While here they up the price then what I was quoted. They did not do the burners on the stove and left a film on everything that they cleaned. Sliding glass door streaks very bad on the inside and out. I am now going to have to go back over everything. Which is why I had hired a cleaner in the first place because I am disabled and cannot do all that myself. They are very nice and polite but I expect perfection when I pay someone to do something and this was far from it. I definitely would not recommend them to anyone.
I'm responding to your response. I was given the quote and schedule the time with Kelsey. You Chloe and a girl named Autumn came to do the cleaning. You did not even know what Kelsey scheduled for the place. I explained to you what I talked to Kelsey about. In the kitchen the appliances the cabinets and doors were supposed to be all wipe down and cleaned the oven and stove were to be cleaned inside and out. And the kitchen was to be mopped. The top of the stove was not cleaned the burners were left dirty the hood of the stove was not cleaned the inside of the oven still has a thick film inside. Terrible job of mopping. The bathrooms were to be cleaned the sinks were left dirty the toilet paper roll holders were dirty and there was skunk still all over the floors in both bathrooms. The bathroom mirrors in both bathrooms were totally straight and not cleaned well. You came here with one mop pad and with a battery operated mop that was not charged. You mopped the bathrooms and the kitchen with the same mop pad. You yourself stated that you did not bring any extra with you that was disgusting. The living room was to be vacuumed furniture not moved but vacuumed behind you vacuumed the living room but not behind everything. The sliding glass door was to be done inside and out it was left totally streaked on both sides, and one side of the sliding glass door on the inside was not even cleaned. I definitely would not want you back, and I definitely would not refer anyone to you. You came unequipped, you were late, and you did a terrible job. And that is you Chloe that did the cleaning.
Apparently you must have me confused with someone else that you tried to clean house for. The film left on everything is from your cleaning materials, not cleaned properly and wiped off clean, it is still there if you would like me to send pictures. Like I stated before the inside of the oven is terrible I cannot even use the oven until I thoroughly clean it. The floors are terribly dirty, and the glass and mirrors have streaks, all have dried up cleaning materials, then there are other things that you were supposed to clean but did not, as stated above. I should have done a thorough back ground check on you and this company. This company is not professional, and just wants to argue with the customer. This is not a reputable way to run a business! read more