Needed the flooring in our back room redone, and I am beyond impressed by how quickly and…read moreefficiently these guys were able to complete the job. If I could, I would rate this company 6 six starts for how incredible the turnout looks. Thank you so much Carpet House Flooring! We will definitely be recommending you & coming back for more services if needed. Cannot wait to put the furniture back in and enjoy this room!

We bought a house that needed re flooring immediately. Went to Carpet House and explained our…read moredilemma. They responded a can do attitude. Within 2 weeks we had new carpet and wood flooring in our entire house. It took a lot of stress out of our move.!

I was in contact with That Carpet Guy through email only initially. I sent him pictures of my…read moreliving room which needed the carpet stretched. He gave me a quote which I thought was reasonable, we scheduled a date & time and he showed up when he said he would and did the job he said he would for the exact amount he quoted me. He was quick and professional and did good work! Hard to find people who actually show up nowadays and do what they say they will; this guy did!

Had several areas that needed streching and some areas needed tucked to tile. Best ever. Sure…read morecalled the best person for the carpet work. Big plus he is a very nice person.

Comically atrocious customer service. Easily the worst I've ever been treated in recent memory. The…read moremanager, Jeff Green, has spent half a century selling carpet, and the unsavory stories abound in the industry about his character. (I checked in with a couple other shops.) Then again, I suppose carpet salesmen are not always known for their integrity. (Buddy's Carpet Barn, anyone?) Anyway, I'd steer clear.

We have been doing business with Dayton Carpet Liquidators for over 20 years. They have excellent…read moreflooring products at a reasonable price. They have been very helpful in making sure we get the right carpet for our home, and encouraged us to take samples home to that end. The owner, staff and installers are all professionals focused on great customer service.

Beyond great service. Incredible follow up and selection…read more We went with a Hammond creek and chevron style laminate. Turned out excellent. Matt was superb with financing and product knowledge. I'll be back

I ignored the reviews, the low ratings and I went ahead and purchased from these guys and I can't…read moreexpress how deeply I feel that it was one of the most stupid mistakes I've ever made. The abundance of bad ratings make it clear that my experience was not an isolated incident, but rather a pattern here and it ain't pretty. Here are a few examples of how incompetent these clowns are. Guy comes out, measures the area to be carpeted but FORGETS to place an order for one of the rooms. They eventually removed the old carpet, but discovered they didn't have the new carpet so they just left nails sticking out of the ground creating a very dangerous situation. The same doofus, who measured a hallway, got the measurements so wrong it was laughable. Especially when you considered prior to coming out I gave him the measurements I had made to use as a double check for his work. I stressed the importance of getting in the missing carpet ASAP. When they finally get it in they FORGET to call me and tell me it has arrived. So I was waiting for the carpet while it was sitting around in the warehouse. I got tired of waiting for them to call so I checked myself only to discover "Oh yeah, we got that in" So buyer beware, do not purchase from these guys. There's lots of other options available. If you end up buying anyway, you can't say you weren't warned.

We bought a spec house from a builder, and Innovative Flooring was the carpet company they used…read more Our house is a few years old, and we are having issues with the carpet wrinkling. I hired a professional carpet installer to "stretch" the wrinkled carpet, and when he pulled the carpet back, he discovered that Innovative Flooring "Saddled" the carpet. That means that there are two seams about 6 inches apart from each other. Horrible installation. So now the carpet cannot be stretched, and Innovative Flooring will not respond back to me! I've emailed the owner and sent him pictures as well.

A very professional flooring company in Ohio for carpet, ceramic tile, hardwood floors, laminate…read moreflooring, vinyl and linoleum.

Cleaning was able to be scheduled on short notice (called Tuesday and got an appt for Thursday)…read more Technician (Jorge) was very personable and confirmed services before beginning. Estimate provided over the phone did not include the trip fee (fuel and waste) of $30 nor was stain guard offered and priced at that time, though I did opt for that when Jorge presented it and quoted the price ($20/area). Jorge was able to treat all the old stains, and they all seem to be gone now that the carpet is dry. Excellent results and would use them again.

Had all our main floor and upstairs carpets cleaned today by ACM. They showed up on time, handled…read moreeverything and the price was fair. The end result - they did a good job, the carpets look so much better. We waited to do this until it was cold to speed up the drying process. They called to confirm the appointment before showing up. I'd recommend ACM for carpet cleaning.

We have used Rite Rug for all of our flooring in every room in our 2400 sq ft condo over the past 5…read moreyears, once project at a time. Their selection of products is very good, and their installers were amazing and paid close attention to every detail, right down to placing quarter round and caulk. We also found their customer service to extremely helpful and friendly. We only had one issue that needed attention a few years after the installation due to a product error, they were quick to evaluate and get a reimbursement from the manufacturer and Rite Rug paid for the removal and replacement entire floor. We were extremely pleased with the final results and were amazed how effortless the whole process went. Can say enough good things about our experiences with this company and will continue to use them in the future.

Waited 3 hours for person to come out to measure. There was no call. We had been customers for…read moremany years, no more!

We needed several pet stains to be cleaned in our parents house. We had other people in and no one…read moreelse got the carpets cleaned. Ecozyme used plant enzymes and got everything cleaned!! The price was reasonable and the service was great. We got a 6 week service agreement; if anything these guys clean gets stained and we can't get it out, they will come out and do it free! Call these guys!!

I had a very difficult situation and needed to get carpet installed quickly, I was only in town for…read moreshort period of time and needed help fast. This store went above and beyond to help me and I am so grateful for not only their great service, but their understanding of my situation. I would highly recommend this store!

We had carpet and laminate installed in our home. It was done well and we appreciated the pleasant…read moreexperience with the staff. We've never loved how many options we had to choose from and all the samples we got to test. We've never had any issues with installers or with customer care. They are very detailed in communicating what needs to be done. I've never trusted a flooring company more. 10/10 highly recommend!

This has got to be the noisiest non-rebound bedroom and hall carpet padding and carpet I've ever…read morebought!!! Like walking on packing bubbles!!! Its been several months and its still noisy!!!

I get all my work done here. My guy is Michael he knows all of my homes and is able to pick out the…read moremost perfect selections to choose from to give my home the look that makes others go wow, which is really what we're going for right. Love you Bobs our installer J R is amazing. I guess that's all I have to say about that