Excellent service! I was referred by someone I trust. This clinic is a lifesaver for me! I am so…read morehappy I found them!

Dr. Freedman is an excellent doctor. He formed this practice to detangle himself from the…read morehealthcare industry and yet still provide excellent healthcare service to those in need. Essentially, you pay for the healthcare you need. This is an excellent practice for people who cannot easily afford medical insurance and are shut out of our healthcare system. For myself, I enjoy the fact that The practice is personable and accessible, and I never have a difficult time getting an appointment when I needed it. I think many more people should be considering medical practices such as evolve, yet I still do not find that many. The closest analogy is somewhere like Care first, however, Care first is less of a medical practice run by one doctor and more of a mass healthcare system. Evolve is a medical practice, with an excellent doctor, competent staff, and a pay as you go approach.

I didn't think it was possible to get worse than the in-office experience at Patient First--until…read moretheir "Customer Service" center called me this morning. Speaking with Kathy Frank only confirmed that this is a systemic issue. Instead of addressing the problem, I was met with an argumentative tone and told they "see 800 patients a day," as if that excuses poor communication. We're talking about a $130 bill--yet instead of clearly communicating with patients, their process appears to push accounts toward collections. That's not a one-off mistake. That's a broken system. If your credit rating matters to you be very careful this with provider. I'll be finding a better option for my family.

Nobody was there when we arrived, but there was no indication that they were closed. Per the online…read morehours they should have been open for several more hours. I called and was sent to voicemail, so left a voicemail. I received a text six minutes later that said only "Sorry not available. Try patient first on west st in Parole". Beyond the terse & unhelpful tone of this text, my voicemail stated explicitly that we had walked; we had no way of getting to another urgent care, especially not that far away. My main frustration is the absence of any indication that they were closed and their failure to pick up the phone, even to put me on hold.

At west street medical they offer the best care. They are the most friendly and professional…read more Could not ask for better care.

This apparently is not an Urgent Care clinic. Door was locked at 1:45 p.m. Friday afternoon. No…read morenotice no signs saying they're open later.

After waiting over a year to get a new primary care physician, I finally decided to give this…read morepractice a try because it was recommended by someone at the hospital. You are seen by physician residents that are overseen by Physicians that have been doctors for many years. When you get set up with a primary resident you might have that resident for three or four months until they move on but this is OK because these residents are top-notch. Amazing staff. Physicians and other care workers are always on time. So the office experience is fantastic.

I am deeply disappointed in the way Dr. Timothy Woods and his office have handled my mother's…read morepassing. My mom died on May 5, 2026, and we have been trying for weeks to obtain her death certificate from Dr. Woods so we can take care of necessary arrangements. Despite repeated attempts to contact him and his office, there has been no response and no sense of urgency or basic compassion. During an already painful time, this lack of communication and failure to provide such an essential document has added unnecessary stress and heartache for our family. In my experience, this is not how a doctor who truly cares for patients and their families behaves, and I would urge others to keep this in mind when choosing a physician.

Says on line they take walk ins. I sat and waited never…read moreseeing anyone, I asked someone from a difficult department about walk ins and she said they don't take walk ins ever

Came here to get a flu shot vs a long wait at my Dr. office. Admittedly a bit of wait here too (30…read moremin despite no one in the area but it tells you once you sign in at the Kiosk how many in front and the wait. But once in the room (which was clean and spacious) it was fairly quick. Sarah the CRNP was lovely. She's operating the clinic by herself so keep that in mind whereas a Dr. office which otherwise is has a MA to take your information. Also, this is located in the store near cosmetics/ pharmacy. FYI: they'll bill your insurance if you have and if not you pay at the pharmacy. It's a good alternative if you have something small to treat.

Thank you for making my experience such a positive one. I was in and out in under an hour, with…read moreeverything handled efficiently and professionally. Tests were run promptly, the facility was clean and well organized, and prescriptions were sent quickly with no issues. Efficient, respectful of your time, and well executed from start to finish

I was feeling rough a few weeks ago and was pretty certain I had a sinus infection, but wouldn't be…read moreable to see my doctor until almost a week later. It was a Sunday afternoon and my husband and I went to this clinic. We did not have an appointment. We were walk-ins. The clinic is Bright and well maintained, and the front desk staff and waiting room was very welcoming. We were greeted immediately upon entering and assisted in signing in. Just sign in and paperwork process is done digitally, which is very convenient. The tech that did my triage, Tyler, was very polite and professional, but also very personable. Although I did have to wait a while once I was taken back into the exam room, it was understandable, considering we were walk-ins and it was a weekend. I had a PA, a student nurse, and a nurse practitioner that all assisted me. The nurse practitioner quickly determined I had a sinus infection and wrote me a script for antibiotics. The visit went smoothly and I received the care and medication. I was hoping for. So, I'm very happy Although I did not need any of the other services they provide, it's a very well appointed clinic with the availability to do virtual screenings and such with providers that are not in the actual building. So, it is a great resource!

I've been to this location twice in the last year. The office is always very clean. Their entire…read morestaff is very friendly and efficient. I really appreciate how quickly they get you in and out of there. I've been to several other urgent care centers in the area, all of which have been terrible experiences. Whether its overcrowded, dirty, misdiagnosis, billing errors, etc. I'd highly recommend Doctors Express to anyone!

What I wish more businesses did, was communicate. I made an appointment with AFC Urgent Care hours…read morein advance without conflict, was able to submit my medical requirements before arrival, and still arrive on time. My appointment was set for 4:30p & I was not seen for an hour+ without forthcoming communication of what the delay was for. I had to ask at least 3 times and their response was just "trying", yet I'm sure if I used that same reason as to why I was "trying" to be on time for my appointment but was an hour late, I'm sure I would've been charged for my absence. I don't appreciate my time being dismissed, especially without communication. But to address care quality once seated in a room, was fine. The staff in that regard was attentive and quick.

I finished my last series of 6 ketamine treatments this past weekend and the experience was nothing…read moreshort of life changing for both myself and my boyfriend who joined me in the process. Here is a my journey... I went into the treatment without a lot of expectation that it could heal my grief. My mother passed away June 3rd from cancer and I was in a state of constant sorrow. I'm so happy to say it's given me an entirely new perspective on death, my Mom's passing, and life in general. I feel less anxious about the big things and I enjoy the small things and view their importance on a much larger scale. Overall I'm just happy, a feeling that escaped me, well really forever. Other observations that I was not expecting: -My endometriosis pain is gone! I've lived with chronic pain for years and I have none now. I was on the brink of getting a hysterectomy, but no need now because I feel back to my old self. -I've almost completely stopped drinking and do not have cravings for alcohol anymore. This was really surprising to me, but I love living with a completely clear head and healthy body. Judy, Kate, Libby and the rest of the staff at The Wellness Mood Center are truly my heroes. I am so grateful they came into my life and helped me through this journey. We looked forward to seeing their beautiful, smiling faces each week, and being showered with their love and encouragement only enhanced the experience. I am beyond thankful for this amazing medicine and all the love, healing, and happiness it has brought to my life. Don't walk, run to the Mood Wellness Center.

This ketamine clinic is exceptional; with a professional, skilled, kind and caring staff that…read moreanswered my multiple questions! This clinic is welcoming and has a very clean environment.

Terrible lazy doctors. They do a minimal evaluation and send you on your way. They cancel…read moreappointments or switch doctors at the last minute.

I'm not sure what the low ratings for this place are about. I've been here so many times for major…read moreback surgery and carpal tunnel. I've had numerous other appointments for testing and pre and post-op. I think the confusion is with the multiple locations and rehab centers. So the overall rating here is not accurate in my opinion. My partner is now seeing a doctor here and is very satisfied. I go to the Belcher Pavilion and the Bowie location. The Bowie location can be VERY busy but it's smaller so it looks busier. The AAMC location is very busy but it's huge - segmented into different sections for backs, legs, knees, etc... I just had my second carpal tunnel surgery last week and here from Dr. G I am typing away. My major back surgery was a success from Dr. S and I'm so happy.

I'm a healthy/active 59 year old male. I went in for a routine physical and they just happened to…read morehave a book in the exam room entitled "Testosterone for Life: Recharge Your Vitality, Sex Drive, Muscle Mass, and Overall Health". I inquired. Miraculously I was deemed a good fit and proceeded with one treatment. Over the span of 3 months FIVE pellets expelled themselves from the incision site. FIVE. I inquired, nicely at first. The nurse that did the treatment said, "these things happen". Repeatedly. No curiosity. She wasn't willing to examine me post-op to inquire into the issue. She did, however, inquire whether I wanted to proceed with the next treatment. Alternately I asked for several weeks to speak with an actual doctor who would be willing to speak with me intelligently. Why? Because the sore wasn't healing and stuff kept falling out of me. Nobody came forth. Not even my regular doc. Instead Dabbs took the cowards approach. He circled the wagons and summarily fired me via Certified Letter. After having been dismissed as a patient I decided to obtain and review my medical records; concentrating on the period of the lead-up and treatment of Testosterone therapy. One record particularly caught my eye, "Medications reviewed.. is using Cialis Viagra for ED issues with some improvement". This entry was patently false. Not only had I NEVER taken Cialis or Viagra I had also specifically denied having any concern remotely relating to ED. BTW apparently Cialis and Viagra are two different medications. The chart entry doesn't even make sense. Either this is sloppy charting or the record was deliberately falsified to justify treatment? I'll never know and I don't care. I still have the records tho. Also - if they try to get you to sign up for their "Wellness Program" ask for details. What is the value added? I think you'll find that the only actual benefit you receive is that they'll continue to see you as a patient. Don't want to pay $700/year for the privilege of being seen by your doc - and paying for it --- in addition to $700? Too bad so sad. :-( My recommendation - get a copy of your records; esp. if your receiving Testosterone therapy. And don't take the wellness bait. It's a scam. The entire medical paractice betrayed me when I actually needed them to speak intelligently to me. They were so frightened of liability that they took the coward's approach. Oh - and Dabb's kept the substantial balance of the "wellness" fee I had paid in advance. Buyer beware.....

From the owner: We are a friendly, family medical practice that offers an innovative health & wellness program. Our…read morepractice is designed for the patient to cover all of there health and wellness needs.