We met Jim on Thursday; he gave the local knowledge regarding the Fair, the Pioneer Village, and a…read morehandful of good eateries. This is the difference between a faceless nameless mega corporation and a family owned business with family values at its core. Jim later came to the rescue with a plan to drop the car off in Omaha, when American Airlines couldn't see their way clear to taking off from Grand Island. Our trip was a success and we owe Jim a debt of gratitude for both the way he does business and his Nebraska values and principles that were shining through in the most positive fashion.

We arranged this room two days in advance of arriving even though we are driving across country…read more Everything was seamless and nice. The exterior was clean and well kept. The front lobby is inviting but basic. We didn't do breakfast but it was available until 930. I was up working until 430 in the room though. Rooms are clean and well kept. Pillows and mattress are comfortable, which to me is important. I slept very well. The nightstands each had outlets. There was a nice place to lay suitcases. The desk and chair were comfortable and fully functional. The TV worked well. There is a fridge and coffee maker. The closet is behind a full length mirror which was cool and a secret type door. The bathroom had a nice vanity and the shower was a good size. Not the kind where the shower curtain sticks to you. This is a good spot for a reasonable rate in Grand Island, Nebraska if you're passing through!!!

I have stayed here before & would stay here again. Rooms were clean. Beds were comfy. I enjoyed the…read morefree breakfast & the cute groups of pigeons that lived around the roof.

This airline is horrible on every level. First off, the digital boarding pass sent me to the wrong…read moreterminal. We then had to walk a mile to a different terminal. If I was old I can't imagine what I would do. Then when we finally get to the new gate, the gate agent announces there is a 40 minute delay. People start leaving the area as do we. Luckily, I take my time and then she announces they are boarding. I was about to go to the lounge. I get to my first class seat and the chair reclines about 3 inches. The food was not edible. The dessert was a box of Hagendaz that they give you in prison. The worst part the tickets were thousands of dollars. I don't blame American Airlines. I blame myself. Never again. You lost me.

Central Nebraska Regional Airport is a great option if you are traveling to any of the smaller…read morecities in the state like Hastings, Kearney, York or Columbus. This airport is very small and I believe they only have two gates. They only have a couple of flights come in and out every day, so in reality the airport is never too busy. Crossing TSA is very simple and you might be the only person in line. After reaching the gate section, they do have a small food area that also serves as souvenir store. They have a full kitchen were you can order a hot meal, or also have a couple snack items you can take to-go. One thing I did notice during my last trip is that they had renovated the restrooms and they were great for such a small airport. Overall a good experience and probably your best option if you are traveling to any of the smaller cities listed above.

It's a small airport but by far has the best bathrooms in any airport i have been to. There are 2…read moreflights daily from here to Dallas and it's a quick flight. They have vending machines and a small restaurant that's open most of the time.

I don't need a fancy room. Just a simple, clean room at a reasonable price. Well, this room was…read morecheap, but that's about it. Hallway carpet was terribly old, dirty, musty. Rooms weren't carpeted, but they still stunk. Worst part, though, was that my son and I both got eaten up by bedbugs. There was no one at the desk most of the times I went by (plus no one there during checkout), so I couldn't have complained if I wanted to. Really bad place, don't stay here.

I was in town for a quick maintenance project, and the only good thing about this location was that…read morethey already have your room key ready, so it was the fastest check-in experience I've ever had. However, there are several aspects that could be improved: 1. The towels are kinda grayish with dirt, some even lightly stained; even if it is just to "look" cleaner", I recommend that the towels be bleached for future customers. 2. The air conditioner not only was weak, but it smelled faintly of marijuana, which I didn't realize until I came back from an errand. Since I happened to have a bottle of Febreze, I washed the air filter and sprayed some on (which got rid of the smell), since I already unpacked all my belongings and work equipment, and I didn't feel like moving to another room. 3. Bookkeeping could stand to be improved; I was initially told I would be in town for 2 days and booked accordingly through Expedia, but then my work needed a few more things done so I paid cash to extend it. However, they not only still showed that I was due to check out on the 2nd day and knocked on a day where I worked a fairly late shift, I was told that I still owed $200 until I showed the clerk my booking records and receipt. 4. The bedside clock in the room was broken.

TSA agents have inspected my bag 4 times in a row in less than 2 years. I am TSA pre-check and…read morehave more than 3.5M miles with AA, the primary airline at GRI. Nonetheless, the "random" selection is anything but that. During the last inspection, the outer pocket was ripped and taped back shut with TSA tape only after the contents were removed. I now have a bag that I can't use (the high miles means, yes, that I leave in a day with no working bag), I have missing materials, and I can't ge a hold of anyone at GRI in order to speak with the agents. Two bit operation and staff. Do not check your baggage and watch them like a hawk.

I have stayed in Motel 8s that are better kept than this Hampton Inn. $140 a night! The room smelt…read morelike body sweat (or something), furniture beaten up and I wouldn't use the bathtub. The window covering was very strange, see images attached. By the way I am a Hilton member, this place needs some help. Bright spot- very nice people!

This Hilton property is very run down. The office chair was so worn out and had peeling fabric,…read morethat I had to put a sheet down just to sit in the chair. When I think of Hilton properties, this is not up to standards. Hopefully someone addresses this and puts some money in to renovations at least a new chair.