My wife and I flew into Shreveport Regional Airport from Houston, Texas on United Airlines and had…read morea great experience. It took only a few minutes to walk to the front door where family picked us up. A week later our family dropped us off to return to Houston and we had no problems going through TSA. Actually this was the friendliest group I have ever experienced in an Airport. It was also a short walk to the terminal. Restrooms were clean. Will definitely return.

Smaller regional airport beautifully designed and well maintained. Signage and staff are very…read morehelpful! This was our first time to Shreveport, actually first time to Louisiana, and we appreciated the southern hospitality! I definitely prefer to fly in to Shreveport Regional Airport when in this area!

The Rep that boarded me allowed my bags an extra 4lbs and an extra 9lbs without charging me. I'm…read moregrateful.

FAIL...I was here to pick up family...their flight landed at 1 pm...97 minutes later the luggage…read morefinally made it to the carousel...FAIL

Had an encounter with one of the nastiest TSA employees, an old white male, checking all of my…read morebottles (perfume, hair oil) weighing them by hand and coming up with random ounces. He tells me I can't take my cleanser with me on the plane, mind you all of my items I've brought multiple times to airports and always cleared perfectly fine in TSA never had an issue I was on a flight BACK to Florida. I'm sure this was something that could've been a warning but it was clearly a total abuse of power and he threw away my cleanser. Mean people do mean things ‍. However the case I hope he feels like a hero for saving everyone from my cleanser.

Establishment was good, clean and service at the front desk was welcoming and friendly…read more Definitely one of the better hotels to visit in the area.

Sunday Breakfast Buffet-40 minutes til closing, no sausage left, 2 bites of egg, 2 bites of…read morepotatoes, Never refilled. Staff Friendly

Stayed at the Hilton on Market Street in Shreveport, and the experience was a mix of highs and…read morelows. The staff were genuinely friendly and welcoming, which set a great tone from the start. My room itself was nice and comfortable, but the bathroom sink had terrible drainage, which became pretty frustrating during the stay. The bar downstairs is definitely lively and it serves food. Overall, solid hospitality with a few issues that kept it from being a perfect stay.

I want to give a zero review but they say a 2 can't be removed. Chris Reese is a horrible manager…read more I have stayed at this Hilton at least 5 times visiting my family. Never again. The service and rooms were horrible. Tubs had rust on them I was told to close my eyes. Then he said he would comp the valet and that became a lie. I was so embarrassed. The only good worker happened to be a security guard named Roosevelt who had a little customer service. Stay at the boats are something.

Worst customer service experience I have ever had. You will do well to avoid this travel agent…read more Because of her, my vacation was ruined and I lost well over a thousand dollars. My first experience with Gigi was a trip to Buenos Aires. My friend from India was having problems boarding. Desperate, I called Gigi for some direction on what could be done. Well, she never lifted a finger to help. Only because of the Event Planner I used in Buenos Aires, did things get straightened out. As if that wasn't enough, the next year, Rainbow totally ruined my vacation. I specifically requested a flight for my Indian friend that would avoid a transit stop that required a short stay visa....the Netherlands. But Gigi booked another flight that transited through Germany. On the day of the trip, my friend was not allowed to board because he did not have a transit visa. I tried for weeks to get a refund from Rainbow Travel but never got any money back. Be wary of this Agent. She's friendly when selling you the vacation, but when you need customer service, she abandons you.

Gigi is indispensible to my travel plans. My husband ended up in the hospital in England during a…read moreplanned 3 country trip. All plans had to be shuffled on a pretty much daily basis and she took care of everything, everytime. I even brought my son abroad unplanned because I needed help with baggage etc. Again, Gigi had him in the air heading to my rescue within about 8 hours. For me, Gigi is the Mary Poppins of travel. Love you Gigi!!!!

A large group of us (87) booked an all inclusive trip to Mexico, then the pandemic came. Initially,…read morewe were told we would not be able to get a refund, even though we had purchased trip insurance, because it was strongly recommended when the trip was booked. When we wanted to cancel the trip, within the 30 day window, we were told to "wait and see" how it plays out. Well, the country (USA) and Mexico began closing their borders. We were still told "no refund," they would need to check with "their suppliers." I personally called the airline and the hotel and both companies said they were providing 100% refunds. The hotel was actually closed due to the pandemic. After weeks of back and forth, we were finally told we would receive a refund of everything except $100 from the airline and the trip insurance and it would take 6 weeks to process. I feel the owners were not straightforward with us and they were trying to do everything possible to keep our money.

From the owner: Locally owned and part of the Expedia Cruises™ family, our Line Avenue storefront offers expert…read moreplanning for air, land, and sea vacations—with personalized service, exclusive offers, and a passion for helping neighbors explore the world.

had a reservation a week in advance, went to pick up and they had no cars available!! only one girl…read moreworking at the store also, she was no help whatsoever. they suck

Under new management - Trevor is really kind and welcoming to visitors in his city. He got us all…read moreset up with a great rental car and was so helpful. I will definitely rent from here again next time I'm in town! Thank you to Trevor and his team!

It was a while ago but the taxi came it was clean the driver was not he was driving while on cell…read morephone but we made it to destination safe it was a guy and it was at 12 midnight and it was a rainy night all I can say is he was sliding every where an running lights I was like is it the road or him he was trying bto get to another call I guess when we got out he spin off like he was gonna wreck the car was shaking already an you could smell exhaust in the cab

Is there a box for ZERO stars?…read more Okay so VIP gets one star this morning. Yes the cab was on time, yes we arrived alive. I do appreciate these two events. While trying to get three bags out of the house and my 88 year old mother, not one but two people sat in the cab and waited for me to stumble to the back of the car by the trunk. The man sitting in the passenger seat got out and informed me there was no trunk. Upon further inspection, yes, that trunk was fully taped shut. Clear packing tape. I real nice job too. So he took the big bag on his lap and we piled into the back seat with two other bags and our two carry on bags. Just fantastic. The driver drove like a bat outta hell and because it was cold outside ( and we had jackets on) the interior cabin was cooking with heat. No 'good morning' No is the temperature okay, sorry about the trunk......just blinding speed all the way to the airport. Call someone else .