The appointments are so easy to schedule. Providers really listen to you and get you the best treatment possible. I love this group!

Allegro Medical is a web-based medical supply company that has been around since the 1990s. Products include catheters, incontinence products, patient care supplies, wound care, orthopedics, exam gloves, ostomy supplies, syringes, and quite a bit more. I've purchased catheters over the years from Allegro. The process has typically been fairly seamless, though my order has been typically small and easy to process since I paid up front. I recently lost my bladder to bladder cancer. The result has been getting a urostomy. Beyond the drastic lifestyle changes, this also means I'll be ordering rather expensive supplies on a regular basis for the rest of my life. Thank good for insurance. Despite being one of the first medical suppliers on the web, Allegro remains rather basic - the only payments accepted are credit cards or "net 30" with approved credit. Surprisingly, they don't work with insurance. Period. My ostomy clinic reached out to them on multiple occasions to explore options, however, Allegro was completely non-responsive. I reached out twice myself and also got no response. Ultimately, I gave up on Allegro and decided to send me $1,000/month business elsewhere. So, if you have a one-off need for a medical supply then Allegro may very well be easy enough to work with. If you have a need and plan to pay by credit card, this may be the way to go. However, with the weak customer service and lack of payment options you can definitely find far better companies to deal with for your healthcare needs. read more

Horrible customer service. I ordered a wrist flexion device for $238 and upon receiving it, found it to differ from the description provided on the company's webpage. I requested an RMA and I had to pay to send it back with all attachments and literature. The company declined to provide a refund AND said they would not return the item, but would dispose of it. I'm disputing the charge through my credit card company, however I shouldn't have to, as the company should have handles this differently. read more

Allegro Medical - Allegro Wrist Flexion Device - Drugstores Near Me - Bolingbrook, Illinois

Horrible, wish I'd read the reviews before ordering. Ordered on Feb 3rd, shipping date on the 10th came and went without any communication from the company. I called to see what was going on and was informed that the earliest it would ship was another 2 weeks. Cancelled the order and it took 3 more calls & 5 days for my money to be returned. Do not recommend at all read more

Do not order from these people and waste your time waiting weeks to get your refund when they ship your items a month late and also send you the incorrect items... They refused to even cover shipping costs for their mistake. read more

As several others have noted, I wish I'd read the ratings before I ordered. Product was not as advertised. Allegro would not replace. Went to the manufacturer -- who authorized them to replace. Allegro stopped responding. Go somewhere else. Don't waste your money here. read more

This company is fake. I not only didn't get my order, but when I tried to find out the status, I never got a response. I tried 4 times to get a response and nothing. You'll find the email receipt that says "here is your tracking number", guess what, there is no tracking number in the attachment. It's fake too. And you'll also find you get weird emails after your order from other medical supply stores that all link back to Allegro. It's trying to control your purchasing medical supplies. This is the worst company. read more

Allegro Medical has always been one of my preferred sources to go to for medical supplies. They have all sorts of supplies in stock - with competitive prices as well. I don't know if its because I live near a warehouse, but I've found that when I order from them, I typically get my package within 1-2 business days after I've placed my order, even with "economy" shipping. Somehow, I get the packages even before their email system sends me the "tracking info" notification email. One major downside though is if you've bought from them before, they send you these almost daily newsletters advertising their specials (xx% off "list" price). While it's great they offer free shipping most of the time if you purchase over a set amount of items, getting an email from them almost every single day - sometimes even twice a day, can be a bit annoying. I think at one point in time, my email provider actually marked them as SPAM, based on the frequency that they were sending me their newsletters/specials/coupons. On the bright side, if you were looking for shipping specials, it's easy to find a coupon code off a recent email. read more

Items ordered were never shipped. (order placed on 10/3) still says " Tracking information is not currently available". Today is 10/15. Based on the reviews below, this is a common issue. They also go by Scrip Medical with the same exact address (suite 115)... Scrip also has bad reviews. I'm going to call and cancel my order. This is a competitive market and of they cannot communicate the status of your order or deliver on time, there are plenty of other companies who can. read more

they seem to have google reviews locked out. terrible store. 3rd party drop seller. 3 weeks and no communication. 5 hundred dollar item. Never say or heard a thing. Terrible seller. read more

I have been a customer of allegro medical since 2012. They have great prices and they usually ship things to me pretty quickly. My last two orders were not like this, however. I order 24 boxes of syringes and 24 boxes of needles, every time. Both of the last two orders have been considerably delayed on the needles. The first time it was no big deal, customer service was very nice, and sent me a different brand of needles that were in stock within a few days. This last time I got the run around by three different customer services agents, no one would help me, promised to send me tracking information but never did, and the last guy travis acted horribly. He was very snotty and rude, but did not mind that allegro medical had already charged me $260 for needles i never got. This is the last time I will use these people. read more

UPDATE: The refund I was promised? It's now 9/20/19 and no refund has been posted to my card, despite me calling them repeatedly. Turns out the first customer service person never processed the refund. I CANNOT STRESS THIS ENOUGH: this company is shady as heck. Don't bother with them. Two stars for the following reasons: I ordered medical supplies from Allegro Medical on 8/24/19. I paid extra for expedited shipping (delivery in 3-5 business days). They sent me a shipping confirmation email on 8/27, but the shipping tracking number and the order number in that email both resulted in a "that number does not exist" message when entered into FedEx's tracking site and Allegro Medical's own website. Concerning, but I wasn't worried as long as I got my order. However, by 9/3, my order still had not arrived. This was now twice the time of the delivery window for which I had paid an extra fee. I called them. The customer service representative was not friendly but they were helpful in that they told me my order had been lost. Apparently they gave me a FedEx shipping number but had not, in fact, even used FedEx. Instead they say they used some other courier service. My experience ordering from them was dissatisfying and not straightforward. Don't tell a customer you FedEx'd their order if you did not FedEx their order. And don't supply them with a fake FedEx number. That's shady and makes it so that they cannot track their order. I would recommend any other number of online med suppliers but not Allegro Medical. read more

Allegro has a great selection of rehabilitation and fitness products for my physical therapy and wellness facility. Prices can vary on products so you have to cross check with the internet to make sure you aren't paying full manufacturers suggested retail. They carry an enormous amount of medical products from basic exercise to post-surgical. read more

I have been buying shopping through AllegroMedical.com for a long time. They have excellent prices for the products I need. I am always surprised at how quickly I receive my order. I highly recommend this company if you need the type of items they sell. read more

Do not use Allegro Medical! I am so surprised that there aren't more negative reviews for this company. My husband had a total hip replacement surgery and needed elevated toilet seats. I ordered two which from description would fit my elongated toilet seats at home. When they arrived the lettering clearly stated only for standard toilets. I called Allegro Medical and they stated they don't accept returns on toilet seats even if they were unopened in the box. I explained that they do not fit my home toilets and asked if I could return them and obtain the proper size. The representative said that would mean you would return them and we don't allow that. I am a senior on a fixed income and can't afford to loose almost $75.00. Allegro medical does not care! BUYER BEWARE! check the small print. read more

Are you F***ing Kidding me? Detailed Order Information SpaRoom Aromafier Refill Pads - 999 580065 02 $2.99 1 $2.99 SubTotal $2.99 Economy Shipping $0.00 Sales Tax $0.78 Order Total $3.77 78 cents sales tax on a $2.99 item??? Before I paid for it the sales tax said 22 cents. Bait'n'switch is what they called that in the day. What would the sales tax have been had I spend a lot of money here? read more

This company is really bad!! I placed an order on AllegroMedical.com last week days ago. Then I checked the order online status and saw the order is successfully placed. This week I called their customer service several time to check and confirm the order. After almost 10 days from placing the order, today I received an email says that the order has been canceled. Suck! This company is really bad! read more

Ordered a cane. Quality couldn't have been worse. Description totally misleading. Will NEVER buy from Allegro again.

I ordered what says it was a chiropractic adjusting tool with the tool pictures. Then only the tip came. When I called to return, they pointed out that the small print says the tool is $150 more. They are charging me shipping and restocking to return. I have been in this business for a long time now. There are so many good companies out there. Save yourself the trouble and do not use them! read more

I ordered waterproof Reliam bed pads for a quadriplegic man. I called there before placing the order to confirm the Reliam pads were guaranteed waterproof and was assured that they are. I received the box today. The invoice says Relaim bedpads but that is not what is in the box. In the Box are Cardinal Health bedpads AND THEY ARE NOT WATERPROOF!! "MOISTURE RESISTANT" is definitely not waterproof AND CardinalHealth is not Reliam. Evidently Allegra Medical is a middle man company that sends out orders to a distributor and then the distributor makes substitutes in this case the substitute was "MOISTURE RESISTANT" SUBSTITUTED FOR WATERPROOF NOT ACCEPTABLE-----------------------------FRAUD! read more

I have only ordered from this company twice, and both times I have been pleasantry surprised on how quickly I have received the items ordered. (Usually only 2 to 3 days after placing the order.) In fact, just a week ago I called their customer service line as I needed two wheelchairs in less than a week and the person on the end of the phone went out of his way to find a warehouse in my state so that I could receive the wheelchairs in time. My experience with them has only been good... so good in fact, that I went online to write this review. read more

I have been ordering from Allegro for a few years now. I love their selection. They always have what I'm looking for. Especially items that I can't find anywhere else. Their prices are great too. Everything is very reasonably priced. Plus, Allegro always has sales and coupon codes (they send emails often, but you can unsubscribe). Most of the time, I end up with free shipping too. The only thing that isn't perfect is their shipping (I am spoiled with Amazon Prime). My orders generally take about a week with the 'Economy' shipping' option. Allegro also offers 'Standard' or 'Expedited' shipping for when I need something in a hurry. I hate paying for shipping so I try to order early and go with the 'Economy' option. My orders are always on time. I've had no problems with anything that I've ordered from Allegro. Everything is packaged well and undamaged. I've never been sent the wrong item or had to return something. I also appreciate Allegro's discreet packaging. I don't have to worry about my nosey neighbors. I would definitely recommend Allegro for anyone looking for a reliable and trustworthy medical supply. Their products are very high quality, packaged extremely well, and they have prompt delivery.. read more

Nope, nope, and nope. I'm glad to see this company has a crappy rating, because that was my experience as well. I ordered finger splints from them, and because I had an emergency need for these, I paid for the expedited shipping (states 1-3 days on site). For $27 in shipping (yes, twenty seven dollars for an 8 ounce package!!), I expected overnight shipping. And I'm sure any other sane person would too. But nope, the 1-3 day shipping is from whenever they crawl out of bed and process the order. I placed the order on a Tuesday night, expecting it to be processed the next day, as it was. But I (unrealistically, apparently) expected it to be overnighted that day, to arrive Thursday, or even Friday at the latest. Nope, got the shipping notice and it had a scheduled delivery of the following MONDAY. I sent an email as soon as I got the shipping notice, and was bluntly told that 1-3 days shipping meant they processed it Wednesday, and then three days was Thursday, Friday, and the following Monday, because lordy, lordy, no one works on weekends. I could have ended up having it delivered in a week paying a third what I did. Not only was I outright GOUGED in shipping costs, but their customer service had no interest in helping the customer, only in justifying their own reasoning. I'll never buy from this company again. I highly recommend you don't either. read more

I ordered some Vionic Men's Bryce Orthotic Sandals. Initially the price was very good; however, they didn't fit well and I needed to do a return. I called to get an RMA number. Customer Service advised me that I would need to pay a $5 restocking fee and pay for return shipping. They said they would contact Vionic and call me back with the RMA number. They never called back. I would have been better off to pay a little higher price and order from Amazon Prime. read more

This has been my go to medical supply company however in the last year their company decided to change their business practices in regard to billing. They have always charged my card immediately upon ordering which takes the funds out of my account immediately... now they take the funds immediately upon submitting an order and then when they ship they hit the card again... both times for the full order amount. I understand the first charge is an "authorization" which is to "help prevent fraud to ensure a card is real" but why in the world do they need to authorize the full amount. Therefore when I place my $130 order they remove $260 from my account for several days until the authorization charge falls off. This is absolutely ridiculous, if I could afford $260 in supplies then I would have order $260 worth of supplies. FIGURE OUT A BETTER WAY... such as authorizing a dollar to validate the card is real (which normal companies will do) or just up front charge on the supplies... don't remove double the amount from customers accounts. To make matters worst I have always received my orders next day, all of a sudden my orders are being shipped from a warehouse that is several states away and has taken several days to receive. Then the items they say they shipped in 1 of 2 shipments does not match to what I actually received and when I questioned customer service out of concern that my next shipment is not going to contain the correct supplies, she was extremely rude. I will find another provider because "dear allegro", you aren't the only medical supply provider! Treat your customers better! read more

buyer be ware/this company allegro medical is not co to deal with its time to put them out of business/I put an order in and they made a mistake in there computer sys ,so I tried calling them ,I spent 45 min on phone on hold so I gave up ,tried the next day same bull shit nobody answers the phones had cancelled this order on 1/11/2020 and on 1/13/2020 they sent an e-mail at 10:30 pm that the order is being shipped /I hope mr hood ends up with palsy ,his children and I hope his dick falls off read more

Allegro Medical lies about their shipping process. They tell you it will be 1-3 days but it's actually a week. You PAY for "express" 1-3 day shipping for $30.95 but you won't see your MEDICAL SUPPLIES that you NEED for a week. DO NOT SHOP HERE... Look elsewhere if you care about shipping promises. read more