Customer service is horrid. I came in for detergent and stepped up to the counter where there was…read morean employee who looked at me but just ignored me. I waited for an acknowledgment or a simple greeting and nothing. Until another worker said they'll take me in another register. Ridiculous. At this point Walgreens should invest in self checkout lines and cut employees who drag down their customer service scores.

I am giving this Walgreens 5 stars because of Trace. I called, an actual a phone call, and Trace…read moreanswered. I needed a specific item and she was able to get it for me. Back story, I used DoorDash to pick up the item. They could not find it... I called the store, while the shopper was shopping. Trace found the item, that the shopper could not, and brought it to the register. Thank you so much for your help and kindness, Trace.

PAINKILLER OTC This…read moreWalgreens is likely to exacerbate the headache you (probably) already have. My wife chose this drugstore as our primary pharmacy, mainly because it's convenient for us on Lily Cache in Bolingbrook (as a bonus, there's a Buona Beef directly across Weber Rd, so I usually dip in for a sandwich after picking up her prescription). I'd estimate one of us stops here every 3 weeks, so we're fairly frequent flyers. We recently encountered an issue where they processed my wife's prescription incorrectly. Instead of giving her 90 pills for 30 days (@3/day), they gave her 30 pills total believing it to be 1/day. I have to think there are instructions clearly printed on the label--because y'know, MEDICINE--so someone working here wasn't paying attention. After bouncing back and forth with phonecalls, one woman eventually apologized for the oversight of a coworker and vowed to fix it, which they did. Over the last few months my wife's made some friends over in pharmacy pickup, and they've been kind to her and helpful for the most part (excluding the one lady who bungled the 'scrip). I, on the other hand, am given a chilly reception any time I walk in. The associates at checkout barely engage in eye contact or return pleasant small talk, hardly ever doling out a 'thanks' or 'have a nice day'. On the last trip, the guy bagged my snacks and rang me up without saying a word. I might as well be a leper. * TL;DR * Pickup ya meds, grab a snack, and bounce. There's not much else here worth lingering for. It's a shame this Walgreens doesn't have a liquor aisle (wah wah), since a wall fridge with cold beer would've definitely bumped them up a star, at least. The customer service has been generally poor across 5-10 visits; messing up an important prescription for medication seals their lamentable fate.

Sophia needs customer service training NOW If a patient is…read morecalling for their medications, clearly they need their medication. To be rude, snarky and disgusting in the morning because you all failed to order the correct quantity and follow up on any additional quantities that were needing to be ordered is not the fault of the patient. Your job is to order the drugs as needed Ensure that you have enough to fill your orders and update the system so that way your patient can receive them. That is not what is happening that is not acceptable. No one should have to wait 2+ weeks to receive medication. If there was an issue with the manufacturers distribution, some form of communication should've been relate to the patient or you all should've been working with. Your local network of stores to obtain the additional quantities needed to fill these orders. Especially for a restrictive drug. To be so disregarding of the patient's need for their medication and the length of time waiting for medication is just disgusting. If Sophia cannot provide the level of service that is expected from a Walgreens associate then maybe she should not be one.

The appointments are so easy to schedule. Providers really listen to you and get you the best…read moretreatment possible. I love this group!

Allegro Medical is a web-based medical supply company that has been around since the 1990s…read more Products include catheters, incontinence products, patient care supplies, wound care, orthopedics, exam gloves, ostomy supplies, syringes, and quite a bit more. I've purchased catheters over the years from Allegro. The process has typically been fairly seamless, though my order has been typically small and easy to process since I paid up front. I recently lost my bladder to bladder cancer. The result has been getting a urostomy. Beyond the drastic lifestyle changes, this also means I'll be ordering rather expensive supplies on a regular basis for the rest of my life. Thank good for insurance. Despite being one of the first medical suppliers on the web, Allegro remains rather basic - the only payments accepted are credit cards or "net 30" with approved credit. Surprisingly, they don't work with insurance. Period. My ostomy clinic reached out to them on multiple occasions to explore options, however, Allegro was completely non-responsive. I reached out twice myself and also got no response. Ultimately, I gave up on Allegro and decided to send me $1,000/month business elsewhere. So, if you have a one-off need for a medical supply then Allegro may very well be easy enough to work with. If you have a need and plan to pay by credit card, this may be the way to go. However, with the weak customer service and lack of payment options you can definitely find far better companies to deal with for your healthcare needs.

Needed meds to be filled. I was told they have them. I go to pick them up and they only had 10 of…read more30. Thanks for wasting my time. I could have gone to a different location and gotten them by today had I been told the truth. But now I have to wait until tomorrow to find what pharmacy has them in stock and then wait another day for them to be filled. Now I am 3 days without meds.

Clean, organized, friendly, efficient. Always in stock with everything. It has all you can ask for…read moreout of a drug store.

Awful inconsiderate and thoughtless customer service. Called about 2 very necessary prescriptions…read moreand spent 1 hour and 47 minutes on hold. I was then told I have to wait and pick them up only after their dinner break at 7:15. Unbelievable!

Pharmacy does not answer phone at this location. Said one person was ahead of me, on phone, yet,…read more30 mins later, no one answered. Called a different day, same result. Picked up prescription for 30 day supply. Got home and 20 were distributed. All other pharmacies give actual sealed manufacturer container. Not this location...to miscount by 10 is ridiculous, then no one answers phone to resolve.

The bald gentleman who is a pharmacist is amazing. I've been picking up prescriptions for them for…read moreyears and he is always so kind. He does his best to help you. He helps you get a discount codes all sorts of stuff. He is the kindest person always going out of his way above and beyond.

Mark the pharmacist is the best. he has been so kind to my family for years. I highly recommend…read morethis pharmacy.

Don't use their Pharmacy, it's never open!!! Your…read moremedicine is important, yet they can't dispense it without a Pharmacist being there AND the Pharmacist IS NEVER THERE! Literally drove up three times in the last month and the pharmacy was closed because the Pharmacist was not there!! I am using the Pharmacy at Jewel Osco and surprise, their prices are better!

This Walgreens sold us a $250 Amazon gift card that was already redeemed & had part of the claim…read morecode defaced. There was no way to see that before purchasing as it was still in the cardboard sleeve. Walgreens refused to make it right, so they took our $250 and gave us nothing. Do not shop here, and definitely don't buy gift cards from this store. Horrible treatment!

I wish there was an option for negative stars because the store continually has issues. If you want…read moreto be frustrated because people can't find your medication, surprised by the rudeness of techs or if you want to spend half an hour in the drive-through line, this is your store.

First time coming here, I wanted to grab some food and personal products before heading to the…read moreChicago area. It's a convenient area with easy access to the streets. Cashier is friendly, happy staff that greet me. Well organized shelves too. Overall, it's an average location

The store was ok not much experience there. BUT THE PHARMACY!!! Horrible horrible service. The tech…read moresaw me waiting in line for 30 minutes! and a new person shows up and "signs in" (which I didn't do because I was not picking up a prescription) and calls him before me. I said absolutely not I've been waiting for 30 minutes. I always get insulin from another Walgreens in Chicago. But the pen needles I get from ANY Walgreens. A pharmacy tech told me it was cheaper than the prescribed ones. And she said she couldn't sell them because they're not allowed. Before this she took ALL my information name dob address phone # when I told her I don't have a prescription to pick up. Very condescending and rude.

Avoid at all costs. Pharmacist is condescending and rude. Manager is so afraid of her he doesn't…read moredo right by the customers even when it is to get a patient what they need. If you get your prescriptions here transfer now. When your ego is worth more than a patients health it's sad. Could you imagine going in for an emergency treatment but not be provided meds until over two days later?!? Great job guys! You took an oath to do no harm. I see the employee gave herself and the pharmacy a 5 star rating on Yelp as well. This is not allowed and I reported her.

The older man working nights is the rudest person ever. He doesn't speak 1 word the entire time…read moreand will ignore you if you ask a question. I came in to buy a fountain drink and some gas. I handed him $25 and said can you put whatever is left after the drink on my gas? He didn't respond but took my money so I grabbed my drink started to leave and he said "You need to pay for that!" I said "Yeah I wanted to put the remainder of the $25 on the pump." He said "No you didn't" and just repeated that I needed to pay for it. I asked again can you take out the $ for the drink from my $25 and put the rest on my pump? He refused to speak to me and stood there staring at the floor. Extremely odd. I worked at Shell for years and talking to customers is part of the job. Why does he refuse to speak a single word to anyone? Weirdest encounter in my life.

Usually go in here in the daytime and they are always pleasant. 8/23 older man working was the…read morerudest worker I've ever encountered, didn't say one word the whole time and I even said hi how are you and he said nothing. Horrible customer service will not be back anytime other than the morning when different people are working