I searched all over for a dry cleaners. I drive specifically to go to this dry cleaners. The new…read moreowners (and the old owners) are fantastic! They make sure my garments are perfectly to order and are always kind and courteous! The prices are also great! I NEVER bring home a garment with a button missing, wrinkles, or new spots from Mr B's!!

Straight forward cleaners and I haven't had a problem as of yet. Friendly attendants and standard…read moreturnaround time.

Real close to my house. Saved a vest I had cleaned there. Middle button came off during cleaning…read more They took the time to look and even sew it back on. Highly recommend.

A coworker of mine had suggested this place to me. I was looking to get a cocktail dress dry…read morecleaned for a wedding. This is my second time ever dry cleaning anything. With my first experience, I went to a local dry cleaner by my old apartment and I had to wait a whole week for the service to be done. I also had to pay $13 upfront for said service. Thinking this is what to be expected when one gets dry cleaning, I decided I should get my dress cleaned 2 weeks prior to the wedding. So, my second experience was surprising for me. I walked in on my lunch hour yesterday, said I would like for my dress to be dry cleaned. They asked for my last name and my number and said it'll be ready to be picked up tomorrow after 5:00pm. Sure enough, when I stopped by a few minutes shy from 6:00pm, my dress was ready and perfectly pressed and cleaned. "But how much was the service?" You may be asking yourself. A whopping $5.40. I am most definitely going back to this place. I wish there were more reviews sharing the great customer service. If you've been wondering about this place, you've got a solid green light from me!

I needed my wedding dress steamed and only had 4 days to get it done before my wedding. I brought…read moreit to 2 places before going here. The other 2 said 10 days to 2 weeks and were 4 times as much as Phoneix did it for. They had the dress back to me in 3 days!!! They also did an Awesome job!!! Excellent service and pricing!

Great service, clothes are always clean and neatly pressed, on time, and always with a smile. I've…read morebeen a customer for over 20 years

"Holding my clothes hostage!" Apparently once you drop your…read moreclothes off here, they belong to the dry cleaner now. Dropped mine off Tuesday afternoon (didn't know they don't clean on Wednesdays ), and when I asked for them back uncleaned, they refused! The girl at the counter said she "can't touch them," gave me a fake manager number (it's just the store), and told me to come back tomorrow -- after we leave town. So now my clothes are being held hostage overnight. Absolutely ridiculous and zero customer service.

I took several clothes to a listed dry cleaner. Upon inspecting them, I noticed that my wife's…read moresweater had pink stains. I informed the clerk at the location about the stains, and they assured me that the sweater would be cleaned free of charge. When I returned to pick up the sweater, I found that it had been further damaged. The color was uneven, suggesting they had used bleach or some other chemical to remove the stain. I explained to the clerk that the sweater was now damaged. The clerk claimed the stain was caused by perfume and denied responsibility for the damage. I informed them that my wife does not use perfume due to her sensitive skin and allergies, but the clerk still refused to accept responsibility. I am extremely upset by their poor customer service and refusal to acknowledge their negligence.

I will admit that I am the worst when it comes to dry cleaning. I had a wedding coming up where I…read moreneeded a couple suits dry cleaned, and since I work in this general area I thought I would stop by this spot that was highly reviewed on Google The spot is sort of new and inviting from the exterior. Everything is clean. There's big signage, plenty of windows, and a drive-thru I walked in and the main attendant was helping someone in the drive-thru, but it took them no time before finishing with them and helping me. This individual was very efficient. He looked at my articles of clothing, repeated back the types and counts, put the in the back, and gave me a ticket and interactions that they would be ready by 5pm the next day. I returned to pick up my clothes and it was the same individual. He took my ticket, went to the back, and was back in minutes (or less). Again, he went over the articles with me. They were nicely pressed, in plastic, and looked sharp. I was astonished to find that for 2 suits (2 blazers and two pairs of pants) plus two other dress shirts the price was around $22. I'm no expert on dry cleaning value, but this feels like a steal I had a great experience here, and I will definitely be back with more items soon Some tips: I would take a picture of your ticket just in case you lose it or damage it. You don't want any issue when picking up your items Cheers!!

I need my clothes for a wedding. You have no power and its…read moreSaturday morning Oct. 4th 2025!! 945 am Ill bring you cash exact change i just need my dry cleaning .. please

This is an update to my earlier review of May 18, 2025…read more Gary, one of the owners of Pilgram Cleaners did get back to me and listened to my concerns and apologized for customer service deficiencies, promising to make improvements in that area of their business. He also apologized for the damage to my sports coat and fully compensated me for it allowing me to buy a new one to replace it. That is very much appreciated. It took some perseverance on my part but in the end, I was satisfied with the way they corrected the problem.

AWFUL SERVICE! Was trying to support local Friendswood businesses. When I went to pick up my order…read moreI waited over 10 minutes in the express car lane. The employee saw me and completely ignored me! She looked up twice and saw me and proceeded to ignore that I was there. She helped 2 other customers with drop offs that arrived after me. I proceeded to park my car and I had to go into the building in order for her to help me. I had my dog with me and that is why I was going to the car pick up lane. There was no notice or posted sign that the car pick up lane was closed. So, I walked into the business with my dog in tow. The employee was so rude and not nice. Will NEVER return. You've lost my business for life. Will gladly support all other dry cleaners in Friendswood other than pilgrims!

Went to get some jeans dry cleaned for same day service as advertised on the windows all over, but…read morethe first thing she says is " they won't be ready today " " we don't work like that " She didn't even greet me or nothing , she was a very rude lady. She was an older Hispanic lady with glasses. They need to teach her customer service skills, she lacks that and she shouldn't be working there if she's so unhappy.

I've used these guys for almost six years now. I don't use them often, maybe every couple of…read moremonths. Just don't have a lot of clothes that require dry cleaning. Every time I have taken something here I have gotten it back when promised and cleaned properly. They even have a very convenient drive up. I don't know what else one could ask for from a dry cleaner.