My entire family (father, mother, grandmother, and sister) all became patients of Salveo Family…read moreclinic in 2004. While overall the experience was mediocre, something happened recently which really indicated to me that it was time for a new doctor. I'll get to that last. First, the positive: Dr. Le is generally a nice lady. Here are the negatives: -Wait times are typically long (anywhere from 45-70 mins after my appointment time) -Dr. Le demands an in-office visit for monthly prescriptions for controlled substances (like ADD medication), but then only visits with you for 2 minutes. According to her, this is mandated by law. My new physician says you must have a hard copy of the script each month and you should have bi-annual wellness visits, but actually seeing the doctor each month is unnecessary. I believe she mislead me so that she could make more money off of me and my insurance company by charging for unnecessary exams. -My grandmother came in for an EKG screening, and the staff/ the doctor told my grandmother she was having a heart attack. We rushed her to the ER, where they said she was fine. A few weeks later, my mom also had an EKG test, and despite my mom feeling fine, Dr. Le also told her she was having a heart attack. It caused a lot of panic and we also rushed my mom to the ER. Later, my mom contacted Dr. Le to let her know she believed the machine was faulty (what are the coincidences of both of them having heart attacks at the exact moment they were hooked up?) but the office insisted the machine was fine. It caused a lot of anxiety and $$. -A few years ago, my parents got divorced but continued to use the same physician. At one point, Dr. Le made judgmental comments to my mom about it, stating she "doesn't believe in divorce". She also breached my dad's trust and patient confidentiality by what appeared to be a guilt-trip attempt; she told my mom my dad had made comments during his last visit, indicating he was "very sad" about it. I'm sure my dad would be humiliated to know his physician reported that to his ex-wife. -In January of 2009, I went to have an exam for my monthly ADD script. Dr. Le informed me that a new law passed in Texas which required random drug tests for patients receiving controlled substances as medication. She would not write me the script unless I submitted to a urine test. I had no reason to believe she was lying, although I found it strange (as I was an adult with no history of drug use, and obviously I passed). I asked my new physician about that recently, and he said no such law has ever existed. I am not really sure what her motivation to lie and administer that test was about. THE GRAND FINALE (and some TMI) All of the above mentioned was unpleasant but generally manageable. This part isn't. Back story: I have been suffering from PCOS for a decade. I have been under Dr. Le's care almost the entire time. Because of my condition, I suffered extremely painful as well as irregular menstrual cycles. I was put on birth control at age 15 to alleviate the symptoms and have been on it ever since. Three months ago, I went to Dr. Le to refill my birth control prescription. After arriving 15 minutes early (why did I even bother?), I waited for over an hour before finally seeing the doctor. Once she asked me what I was there for, I told her, and she said "I can't prescribe you that, it's against my religious beliefs." I was completely dumbfounded. Keep in mind, this is a woman who has been prescribing it to me for nearly 10 years. I said "Um, what? You've been writing me the script for years..." and she said "Yes, but you are not using it for the same reasons anymore." I said "So you think it's no longer necessary to treat my PCOS?" and then she repeated that it was against her beliefs. I left the office crying and feeling very vulnerable. WTF. Seriously. She never asked me if I was sexually active; clearly she had already made a judgment about me. Secondly, even if I were sexually active... would that detract from the fact that I need birth control to subdue my symptoms? I felt it was highly inappropriate for her to place my needs as a patient below her religious agenda. I would NOT recommend a doctor who does that to anyone.

It was my first time to visit this office. I am a transplant from California and needed to…read moreestablish medical care in my new location. The greeting at the front desk was not bad but was not at all welcoming. The negative aspect of this visit began when the medical assistant/male nurse, invite me back to the exam room. He was abrupt, did not greet but only pointed and gave me directions. When I asked if he was not having a good day, he just continued with preparing, very poor bedside manner. I decided I would not return after the treatment from this male assistant/nurse. The doctor however was wonderful. She was very friendly and engaging, and listened to what I reported as my condition. I gave her some feedback, and she was very thankful that I shared it with her. Apparently the male assistant/nurse has been working there for three years, so I doubt anything is going to change.

Do not waste your time. I went to two different locations and couldn't be properly treated. Poor…read moreservice and lack of compassion!!!

Dr Brown and Megan Canady are great ! Been with them for over 10 years…read more Always responsive to my appt, prescription drug refills and other digestive issues !!! Thank you Megan !

This clinic was a godsend. I had a UTI and needed treatment urgently…read more It had just opened, 8:00am, pouring down rain and when I entered Receptionist Christina greeted me and allowed me to give a specimen before I'd even checked in. My Check-in was fast since I'd been treated there before for a sinus infection. Nurse practitioner, Justin Nichols was personable and professional-- explained my specimen showed white blood cells, would be cultured, then checked my kidneys for pain and prescribed an antibiotic. Best experience--

Im no longer going to this urgent care. I've had enough negative experiences. The PA are on a power…read moretrip and completely rude. Way to expensive to constantly be let down leaving with issues unresolved. I had zero issues with Adam but anytime I've seen any other PA its been a very bad experience.

Thorough, pleasant and efficient…read more Felt like I was well cared for by the nurse and provider. Also the office was very clean.

Very quick and attentive. Put me at ease and helped me. Tests were performed without delay. They…read morehad my records and reviewed them with me. Very thorough.

Dr. Mohammed Urrehman, MD is gentle, kind, a great listener, offers his advice and opinions while…read moreensuring you feel heard and cared for. My first experience with Dr. Urrehman was a video call for my lab and mammogram results. I loved that he was so gentle speaking and kind. I needed that in that moment and reassurance. I love that he's conservative where he can be and aggressive with treatment where necessary. He's the perfect balance Dr and I'm so appreciative to see him. Today, I had more labs and instead of just drawing labs (it was for a follow-up lab work), he took his time and went over all my options and concerns. The staff are pleasant and helpful. I haven't had a negative experience here the few times I've come in.

couldn't ask for a better experience . if i was able to give more stars they would have 10 . you…read morefeel at home at this office not like being at a doctors . this is how it should be with all offices but unfortunately this is the only one that makes me feel at home.

I had a BP spike two weeks ago and had to visit FastDoc on a Sunday. Had a good visit with Doc…read moreJurry and was able to get a quick refill on my Rx. He also refilled some other Rx's that I needed and did so with hesitation. The office staff were all genuinely kind and receptive - which seemed out of the norm for the urgent cares I've visited in the past. This may become my new primary care because of the experience.

I'm appalled. Our family has really appreciated this practice and used them many times - we've been…read morecoming back again and again, for efficient service and great providers. The new front-desk girl Mindy is determined to singlehandedly sink what was a once great practice, with her rude, impatient and openly abrasive attitude. If I can't do something so simple as verify insurance info over the phone before we come, we'll just go elsewhere. PROVIDERS BEWARE, your front-desk culture is going to KILL YOUR BUSINESS. Where has customer service gone in medicine? It's a service business, run it like one - pay attention to what your customers are experiencing when dealing with your front-office hires! Unbelievable.

I want to recognize the labor and delivery unit. Everyone including all nurses were professional,…read moreknowledgeable, and attentive. We were skeptical being moved here at first, but ultimately we are grateful. Everyone here was phenomenal and I appreciate them for guiding us through the birth of our first daughter.

I went to the ER at Medical City Mckinney Texas on 121 in Mckinney on 6/22/26 around 5:30 pm…read more Presented with high blood pressure, light headed, and shortness of breath. Walked into the facility with my neighbor, who had brought me in. They took me back fairly quick (about 10 minutes) Nurse hooked me up to take my BP and O2 stats. BP was very high (224/110ish) O2 levels up and down between 82-93. Daughter had arrived about 10-15 minutes later and came back to the ER room. Nurse 1 comes back with EKG machine and declares the machine does not work and needs to get another machine. 45 minutes (could have been longer) another machine was tried for an EKG by same nurse and declared that machine did not work either. Rolls that one out. The nurse tried to draw blood and was unsuccessful. Another nurse comes back in to try to draw blood and after the four attempts and multiple bruises was finally successful. (approximate wait was another 30-60 minutes). Only blood was drawn at this time. I now have 5 puncture marks where they were digging for a vein and bruising was already seen. Blood was drawn from the tube that was put in the arm to administer medication and future blood draws. A new Ekg machine wheeled in by a new tech. He runs the EKG and there is no paper in the machine. He does not know how to load the machine and has to ask for assistance. At this point I am very stressed with all the malfunctioning equipment and lack of experienced staff. PA comes in the room after about an hour to 2 hours later (no meds administered for BP yet) PA asks me questions but offers nothing medically (my expectations for the PA were that I would know what was causing the spike in BP or at least be given medication to bring down the BP but that did not happen.) PA leaves O2 stats are still fluctuating. I asked for a manual BP check because I have numerous issues with the automated BP machines in the past. I was told by Nurse 1 that she did not know where a manual cuff was. Respiratory therapy was administered around 8 or 9 (not totally clear on the time) Administered a breathing treatment. Nurse 1 comes in and I again asked for a manual BP check. She said she was really busy (I must add that I witnessed, as did my daughter, Nurse 1 and the PA having a race with the wheel chair in the hallway, they were playing around and laughing prior to me asking for a cuff. Thoughts were they had time for THAT but not time for the patient. ER's are very stressful for patients and staff. I am all about laughing and relief from the stress but as a patient being ignored, the optics were not great. Sat in the ER about another 3 hours before anyone even checked on me. I had gotten up about 3-5 times to use the restroom during that time. No BP meds administered yet. It is midnight and finally a physician comes in and says "I see the BP medication is not working" to which my daughter and I both announce 'NONE were administered". She says we are going to have to admit you because I cannot let you leave with your BP this high. No beds were available. It's midnight and it is obvious that no one in a bed was going to check out at that time so I waited. Meanwhile I asked again for a manual BP check. Physician leaves, my daughter goes to my house to pack a bag. And about 15 minutes after the physician leaves they bring in BP meds. Let's be clear I was admitted at 6:00pm and no meds until midnight. A paramedic came in to take a manual BP but struggled with the cuff. He had to get another one stating the other one did not work. He fumbled with it and kept trying to see if he could read it, looked up at the monitor and stated it's the same as what is up there. I am no expert, but it appeared he did not know how to manually take my pressure. I truly cannot prove that but given everything that had happened up to that point, coupled with all the malfunctioning equipment, my confidence was waning. Meds were not administered for my BP until after midnight. Not enough room to continue the story but I will end with I Left against Medical advice after a number of other things happened. Checked into Medical Center Dallas Heart and Vascular and received EXCELLENT care. Within 10 minutes there I had EKG, Blood work with only one try, Chest x-ray, and medication to lower my BP AND the doctor had come in!! That is how it should be. Medical City Mckinney should be shut down. Notifying, CEO MC Mckinney and Dallas AND Medicare AND Robert Kennedy. Unacceptable.

Seen within 5 minutes for a traumatic blunt fall. From the front office person with a caring…read morespirit, good listening, and attentiveness to the smile and welcome of Jason, X-ray professional-to the back room of RN Angela with her contagious smile and caring touch-to the professional integrity of time spent with our loved one- the impeccable care rendered by Dr. Robert Wycoff, we are so very grateful for your time and expertise. Bless you each one- you MADE THE DIFFERENCE- The Tom Johnsons Allen, Texas

I feel that I had received good service there. It was quick. The billing process is a little slow,…read morehowever, but the bill was resolved on my insurance. The doctor listened to my needs and prescribe appropriate medication. I found the establishment to be clean and the doctors and the x-ray technician very friendly.

Excellent and responsive care. I got the care I needed quickly and appropriate. The medication was…read morequickly called into pharmacy. Recommend.

Cannot recommend this place as an urgent care, they do not take insurance and there's a bunch of…read moreBotox and weight loss signs when you come in, definitely is a weight loss med care office, left immediately.