He is great. We have seen Doc for decades now. He is very patient with our crazy family. He has…read moregotten busier but he is still super easy to reach and responds in a timely manner. He asks lots of questions and addresses all our concerns. Now that our kids have grown and seem to need more of their own records his front office staff have been amazing. Even nurse Angie gives me her mom voice and we are the same age. They are amazing to work with. Love love the whole office.

Dr. Carruthers and his staff all do a remarkably good job of making me feel comfortable. It is so…read moregreat to have a doctor who truly cares for my well-being. Very genuine, down-to-earth, and sharp doctor. I highly recommend Dr. Carruthers to everyone seeking the best-of-the best.

I've been going to Brookwood Family Practice for the last three years. I've had great experiences…read moreeverytime. Friendly staff at the front, they are super patient with me. My nurse has always been amazing, she's always been friendly, kind, and knowledgeable. My doctor has always been super cool! Very knowledgeable. Pleasant personality. Made it very comfortable and safe to deep drive into personal health issues. He's just an overall great person. Give this office and staff a try. They provide tele-health too if you cannot make it in person. I will miss them since I'm moving to another state. Thanks Brookwood.

My husband and I have been going here for over a year. I love it. They are always so pleasant and…read morefriendly. From the ladies at the front always greeting and being respectful to the nurse always calling me back and helping with all my requests and questions. Jennifer Kitkowski is awesome. She asks me questions, provides insightful information and continues to provide wonderful medical attention and advice. I love that they are open to outside of prescription information on top of giving me options that allows for me the patient to decide what is truly best for myself with their guidance. Thank you Brookwood!

I have taken over 24 hours to process my interaction with Dr. Mallick yesterday and I hope that…read morewith my feedback, Dr. Mallick will truly take time to self reflect for future patients and for others to take this into consideration as they search for a doctor. I was really excited to meet with Dr. Mallick. He seemed like exactly what I was needed. I have chronic gut health issues (poor digestion, nausea, bowel issues) and he emphasized finding the root cause. This is just what I was looking for and after being so sick for 3 days, I booked a call with him. Looking back, I see similarities to my interaction on the call and the interaction we had in person. I scheduled the call, watched the linked video which looked good, he seemed to be the type of doctor I needed to truly heal. On the phone call itself, I briefly explained my issues and the call seemed a little bit rushed but I assumed he was busy, he is a doctor. I was handed to his receptionist and scheduled my appointment, he said to think of this first appointment as an interview. My husband, who took off for this appointment and my 1 year old son came with. The appointment begins and he talked a lot about the process, asked me some questions - but not with the intent to get to know me, understand, or to listen but because he was listening for the response he needed to decide whether to take me as a patient. During the appt, he told me he has ended consultations early in the past, once he learns that they are not the right fit for him. He asked many questions, some in repeat because he was making sure I was committed to his process and he made this very known. He seemed understanding of my son being there but when my son needed me for a moment (I was still listening, parents learn how to multitask) and said how "he will wait" before continuing. At the end of the appointment, he talked about the investment which for 4 months (which is what he recommended for me) it was $5600 and included everything such as supplements, future appointments, etc. When we started discussing financials, we felt pressure to sign up for their financing, apply right there, and we will be all set to start. We took time to privately discuss and I decided that I wanted to give Dr. Mallick the benefit of the doubt and asked if I can discuss some concerns with him. I didn't want to write him off without trying - this is about my health after all. I shared my concerns about how the interaction felt very different than I was expecting. I explained that I was seeking a human to human interaction, someone to truly listen to me, to take time to ask about what I was experiencing, and I asked for more transparency for what the treatment plan is which he doesn't usually share in detail as to not overwhelm the patient. He said he has had 3-4% of patients that would drop out of his process. He said "it's called vetting" to describe what his initial consultation is for. Reflecting back, I consider that a small percentage when the percentage of patients who likely walk away after this type of interaction are probably much higher. When I said that I was looking for someone to truly listen, he said "Didn't I listen when I was asking you questions about (XYZ)?". There is a difference between listening for the right response & truly listening to someone. He also said how the appointment can't be like "having a coffee and chatting". Which looking back, I feel that my concerns themselves were not only refuted but again, not truly listened to. We left without signing up for anything and I went home and sobbed and prayed to God for help. I felt like I would never find anyone to help me until, with the help of God's direction, I found Dr. Joel Miller, a functional medicine doctor that loves to serve and listen. Dr. Mallick, I hope you truly reflect on my feedback and the concerns that I see others have shared in the past. I also encourage others to read his responses to previous negative reviews.

He prescribed my medication too strong medication I needed 10 mg he prescribed 40 mg and another…read moreprescription for my blood pressure he doubled it I should have 25 he gave me 50 mg Then wants me to pay a $200 bill when I'm on a insurance he has always taken for zero cost..

Chantelle who works here in labs has an attitude and does not double check what labs you are coming…read morein for before doing your labs. I had to correct her on the labs I was supposed to be getting done (what I scheduled the appointment for) and she gave me a huge attitude because she was incorrect. I had to go back to the nurses to have them double check my labs and have them re-communicate them to the lab techs. I was the first person checked in and scheduled at the office and the lab tech assisted 5 others before me just out of spite. Also she did not verify my name and date of birth when placing my information on my blood sample, I had to ask. And when I did she covered my information on purpose, refused to show me my information blocking it with her hand until I ripped the paper out of her hand to finally see it to confirm (the paper actually ripped she was blocking my information with her hand so tightly) and gave me more or an attitude. Chantelle should not be working in the medical field. I have proceeded in filing a complaint with Texas Health and Human Services regarding Chantelle and her poor care and service she is providing patients.

I've been coming here since my MD first opened his business. It was at another location, but I…read moreliked him so much I followed him. He's located within the Presbyterian Allen hospital on the first floor. Not looking forward to when he retires and I have to look for another doc. Well, can't worry about that now. Made my appointment on Friday to see him this morning for some blood work. I've never ever had a problem getting an appointment for either that day or the following day. That's really great for a busy practice. I'd highly recommend any of this physicians in this practice. I have seen them all at one time or another over the years. Any of these doctors would be wonderful "gate keepers" if you needed to bridge to additional medical service such as cardiology, orthopedics, etc. Most pleased with the care and answers received. 44/2019

Primary Care Practice Myself, Husband and Daughter are…read morepatients of this practice we are so glad Stephanie and Diane got to open and have a Family Practice of their own. Their expertise and exceptional care have made a real difference. Thank you for being amazing ladies and physicians. Thank you for the difference you two make in the lives of you patients! You lady's and your office staff are always warm, friendly and professional.

We have been waiting for these wonderful women to open their practice! If you are looking for a…read moreprimary care doctor, you can not do any better than Diane or Stephanie. I was able to get an appointment within 2 days, and they dealt with my concerns quickly and professionally. My family have been patients with these ladies for over a decade and we have always had great experiences. They literally handle everything you could need from injuries to chronic illnesses. So happy to have this practice up and running.

During my first visit the doctor seemed to not believe anything I said and seemed to expect the…read moreworst in every situation. Also when we were talking and the fact that my mother is a homosexual was brought up he seemed aghast and not able to handle that information. Despite that bad first visit he refilled my scripts and continued to do so until today. When I called to find out why I was told "Well you haven't seen the doctor in 6 months. I don't know what you expect?", when I went to reply was then told "Maybe you should just find another doctor". I was shocked and when I tried to reply I was hung up on.

Must admit, I didn't expect as much judgement here as I received…read more When you tell a doctor about your medical situation, or a relationship situation that is relevant to your medical situation, you don't expect the doctor to become a Page 6 commentator on your personal decisions (unless, of course, they have a negative impact on your health, which in my case was not). This was very disappointing because I read so many good reviews about Dr. Kuo before coming here. Instead, I was met with a lot of smirks and chuckles and shaking of the head when I explained my medical history to him, and asked for my normal yearly physical exam. That said though, his medical know-how seemed on par with what other doctors have told me in the past, and he gave me further insight that I had researched online but had not been able to confirm. Good medical know-how, but unfortunate bedside manner and serious lack of respect for his patients. Could not in good conscience recommend.

Unwarranted Charges, Rude, Unprofessional!…read more Found Dr Grandjean through a list that my insurance carrier provided as I wanted to set my yearly physical. Called and made an appointment, but the front desk told me it would be several weeks before I could get in. Made the appointment anyway. Came in the day of the appointment and stood in line for 20 minutes before I was able to talk to the front desk. The receptionist was very rude and she seemed like she annoyed by my presence. 40 minutes later I finally saw the doctor. Dr Grandjean was nice at first, and seemed interested in my well being. He asked several questions then proceeded with the physical. He then proceeded to provide me a series of stress and life history tests on a tablet that I have never done before in a physical, and he never once stating that these tests would not be covered under the basic physical. Once completed he asked me to get lab work. They sent me to the wrong lab and was charged an hefty charge and it took over 30 days for the dr office to provide the results. Then I received nearly 500 dollars worth of bills for extra charges by the doctor and being sent to the wrong lab. The doctors office refused to remove the charges. It is obvious that this doctor is in it for the money and to take advantage of their patients. I have never once been charged for a yearly physical, as this is something covered in my health plan, so it is obvious that he purposely added extra tests without my knowledge or approval. I would advise for anyone to go elsewhere.

This has been mine and my family's doctor for years!!! We love this office, always super clean, the…read morestaff is so friendly and always knows me by name, and dr grandjean is super interested in my wellbeing

Dr Kelly was very thorough and friendly. I came to see her about severe lower back pain and she did…read morea serious of tests to see how limber I was and to observe my muscle movement. I am not a big fan of taking medicines and was seeking a advise on alternative options. She recommended an acupuncturist and to continue with stretches and massages. Overall I liked her demeanor and felt she took the necessary time. Other doctors I have seen were very quick to tell me to take pain medication. The only drawback for me is she has a male nurse which is not my preference and the office is a bit dated. The office is not a deal breaker at all but for some it could be.

I have been seeing Dr. Kelly for over 2 years. Dr. Kelly is a nice lady, but her staff, or more…read morespecifically, her front desk receptionist is extremely unprofessional, rude, condescending, lazy, and flat out does not care. There have been many times that I have called during normal business hours trying to make an appointment, but no one would answer the calls, nor would she return the phone calls after numerous voicemails. She has even hung up on me after they have overcharged us and I was trying to get a refund - she did so in such a fashion that you would think she considers herself the queen of England. I am disappointed that Dr. Kelly would hire such a self-important, unfriendly, unhelpful and repelling receptionist. We are forced to change doctors - we are just trying to get treated by a professional doctor, not to be insulted by a receptionist!

I've been going to Dr. Connolly for years. His staff is great and very nice. He is so easy to talk…read moreto and I never feel judged for any problem I'm having. His office has a more relaxed atmosphere which I appreciate, it doesn't make me as nervous as some other doctor's offices.

DO NOT GO SEE THIS MAN. especially if you're a woman. He has harassed my mom every time she has…read morecome into his offices for years trying to give her a gynecological exam and repeatedly asks after she says no. My parents laughed this off because he's a pill pusher without questioning much. I went and visited him after being chronically ill and unable to keep food down for months and after telling me it was probably hormonal and that I was fine, he asked if he could exam my vagina. When I said no because i had just seen my gynecologist the month prior, he repeatedly asked again and again. Eventually he gave up and started asking if he could examine my breasts instead then. All so without having another female present in the room. I could go into more details about the things he said to me, but truthfully I just don't want to relive it.

My entire family (father, mother, grandmother, and sister) all became patients of Salveo Family…read moreclinic in 2004. While overall the experience was mediocre, something happened recently which really indicated to me that it was time for a new doctor. I'll get to that last. First, the positive: Dr. Le is generally a nice lady. Here are the negatives: -Wait times are typically long (anywhere from 45-70 mins after my appointment time) -Dr. Le demands an in-office visit for monthly prescriptions for controlled substances (like ADD medication), but then only visits with you for 2 minutes. According to her, this is mandated by law. My new physician says you must have a hard copy of the script each month and you should have bi-annual wellness visits, but actually seeing the doctor each month is unnecessary. I believe she mislead me so that she could make more money off of me and my insurance company by charging for unnecessary exams. -My grandmother came in for an EKG screening, and the staff/ the doctor told my grandmother she was having a heart attack. We rushed her to the ER, where they said she was fine. A few weeks later, my mom also had an EKG test, and despite my mom feeling fine, Dr. Le also told her she was having a heart attack. It caused a lot of panic and we also rushed my mom to the ER. Later, my mom contacted Dr. Le to let her know she believed the machine was faulty (what are the coincidences of both of them having heart attacks at the exact moment they were hooked up?) but the office insisted the machine was fine. It caused a lot of anxiety and $$. -A few years ago, my parents got divorced but continued to use the same physician. At one point, Dr. Le made judgmental comments to my mom about it, stating she "doesn't believe in divorce". She also breached my dad's trust and patient confidentiality by what appeared to be a guilt-trip attempt; she told my mom my dad had made comments during his last visit, indicating he was "very sad" about it. I'm sure my dad would be humiliated to know his physician reported that to his ex-wife. -In January of 2009, I went to have an exam for my monthly ADD script. Dr. Le informed me that a new law passed in Texas which required random drug tests for patients receiving controlled substances as medication. She would not write me the script unless I submitted to a urine test. I had no reason to believe she was lying, although I found it strange (as I was an adult with no history of drug use, and obviously I passed). I asked my new physician about that recently, and he said no such law has ever existed. I am not really sure what her motivation to lie and administer that test was about. THE GRAND FINALE (and some TMI) All of the above mentioned was unpleasant but generally manageable. This part isn't. Back story: I have been suffering from PCOS for a decade. I have been under Dr. Le's care almost the entire time. Because of my condition, I suffered extremely painful as well as irregular menstrual cycles. I was put on birth control at age 15 to alleviate the symptoms and have been on it ever since. Three months ago, I went to Dr. Le to refill my birth control prescription. After arriving 15 minutes early (why did I even bother?), I waited for over an hour before finally seeing the doctor. Once she asked me what I was there for, I told her, and she said "I can't prescribe you that, it's against my religious beliefs." I was completely dumbfounded. Keep in mind, this is a woman who has been prescribing it to me for nearly 10 years. I said "Um, what? You've been writing me the script for years..." and she said "Yes, but you are not using it for the same reasons anymore." I said "So you think it's no longer necessary to treat my PCOS?" and then she repeated that it was against her beliefs. I left the office crying and feeling very vulnerable. WTF. Seriously. She never asked me if I was sexually active; clearly she had already made a judgment about me. Secondly, even if I were sexually active... would that detract from the fact that I need birth control to subdue my symptoms? I felt it was highly inappropriate for her to place my needs as a patient below her religious agenda. I would NOT recommend a doctor who does that to anyone.

It was my first time to visit this office. I am a transplant from California and needed to…read moreestablish medical care in my new location. The greeting at the front desk was not bad but was not at all welcoming. The negative aspect of this visit began when the medical assistant/male nurse, invite me back to the exam room. He was abrupt, did not greet but only pointed and gave me directions. When I asked if he was not having a good day, he just continued with preparing, very poor bedside manner. I decided I would not return after the treatment from this male assistant/nurse. The doctor however was wonderful. She was very friendly and engaging, and listened to what I reported as my condition. I gave her some feedback, and she was very thankful that I shared it with her. Apparently the male assistant/nurse has been working there for three years, so I doubt anything is going to change.