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    Allen Samuels - Jackson

    2.7 (7 reviews)
    Open 9:00 am - 7:00 pm

    Services - Allen Samuels - Jackson

    Auto brake repair

    Auto exhaust repair

    Auto transmission repair

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    5 months ago

    Good experience with really nice salesman Payton. Recommend him highly if youre looking for a new car.

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    1 year ago

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    2 years ago

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    7 years ago

    Business owner information

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    Brian V.

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    7 years ago

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    Brian V.

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    4 years ago

    I purchased a car, JD was my salesman, and the best car buying experience in 35 plus years.

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    7 years ago

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    Advance Auto Parts

    Advance Auto Parts

    2.3
    (3 reviews)

    I bought a couple of relays and a 50Amp fuse for my 2004 Toyota Camry. I bought them online by…read moregoing to the Advance Auto Parts website. The Parts were not available through advance Auto parts. On Advance Auto Parts website it said that the parts were available from them at my local Car Quest Auto Parts Store. I purchased the parts from CarQuest Auto Parts through the Advance Auto Parts website. Turns out I didn't need the parts I ordered. I took the parts back to the CarQuest Auto Parts store I had purchased them from with my receipt. CarQuest Auto Parts employee told me that CarQuest Auto Parts would not take the parts back or give me a refund since I had purchased them through the Advance Auto Parts website and that I would have to take the parts with my receipt into an Advance Auto Parts store to get a refund on my purchase. So I drive 38 miles to North Highland in Jackson, Tennessee to Advance Auto Parts to get a refund for my purchase that I didn't need. I take the parts to the counter and show the receipts and the parts to the employee there. Then the Advance Auto Parts employee tells me that I would have to take the parts back to the CarQuest store where I purchased them from because the receipt stated that it was from CarQuest. I then explained to him that I had purchased the parts online through the Advance Auto Parts website and that CarQuest had been referred to me through Advance Auto website. I had tried to return the parts to CarQuest but since I had bought them online through Advance Auto website, I would have to return them for a refund at Advance Auto Parts. I told him I had called the store before driving 38 miles and explained the situation to someone there and whoever it was I spoke to, said that they would give me a refund. The employee then got really upset and told me I would have to come back the next day when a manager was there in order for me to get my refund. Well, needless to say, I won't be giving Advance Auto Parts on North Highland Avenue in Jackson, Tennessee any more of my business. The employees were rude and were sitting on the counters when I came into the store. They acted as if I was wrong for coming in and it really upset them to have to get down off the counters and stop talking to their girlfriends to wait on me. If this goes on all the time there, they will be out of business soon enough. I wouldn't recommend this place to anyone. Especially if you need to buy car parts. If they are trying to run off business, then they should be very successful. I wouldn't have given one star, but had to put that up to leave a review. No stars. Minus starz. Zero.

    I'm just glad there was a Auto Zone one business over. Advanced auto parts sold me the wrong part…read moreand told me no refunds after selling it to me. And I told them and showed them exactly what I needed. When I went to Auto Zone, they put the piece on for me then I paid when I was satisfied. I recommend Auto Zone... cheaper price and better service.

    Autozone

    Autozone

    4.0
    (2 reviews)

    I absolutely love the guys working at this location. Fast friendly service, and the guys are always…read moreready to go the extra mile for the customers. They always get you the correct part for your vehicle, and don't mind sharing vehicle maintenance knowledge to those in need, but most importantly they take the the time to say hello, these guys are great!

    Entered the store today for wipers and this nice young man named Ted was with a customer but while…read morethey were figuring out what they needed and on the phone he helped me look up what I came in for which where wipers. He found what I needed and I asked if he could put them on he said yes, no problem. Meanwhile checking out I told him I have a rewards and should have $20.00 on there and would like to use it. He looked it up and there it was $20.26 while he kept trying to apply it the system kept coming back an error. He called the manager over Craig Guyton and he stated he must have went out and nothing he could do because it was no longer showing up. Meanwhile since he had to reboot the computer Ted simply asked him if he could just check me out so he could get me going and install the wipers on the other register?? He replied hatefully with a no wait a minute. Hold your horses!! That is not the reply for you to give to an employee that is trying to simply give good quality customer service. Craig end up having to go down to the same register Ted offered to check me out on because of the problem. Craig needs a reality check in customer service. After all the system issue he never offered an apology or ma'am I can take 10% off or nothing he walked off and left me standing at the register which was rude. Ted went back to the other register to check me out and still my points didn't show up and Craig comes out of nowhere saying I called and it could be tomorrow or later when they show back up. You should have offered me something off and or explained let me call and check on this instead of telling me call the 1-800# Ted thank you for good customer service and trying to do a good job. Craig needs to come down to regular employee position. You can't talk to employees any kind of way because you're the mgr on duty. Respect goes both ways Craig.

    Allen Samuels - Jackson - car_dealers - Updated August 2026

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