Went for an oil change because they were one of the only places open before I had to go to work…read more Very quick service and friendly people. It is on the expensive side, but cheaper than some of the 15 minute oil change places, so not that crazy price wise.

Here I sit after taking my car at 7am this morning to have an oil/filter change. Of course there…read morewe things that needed to be addressed. I took several things. It's 303pml and they are just coming to pick me up to take me back to pay my bill. I paid up front. I will not be coming back. And to boot they said it was $98.00 but wound up charging me $117.00!

Had brakes and front wheel bearings that needed to be done. Jeff got to me, got started on the…read morejob, and kept working until the job was completed. Brakes and wheel bearings are now as they should be.

I first left a 5 star for Jeff because he seemed to do his job and diagnose the issue with my…read morecar... but since he has sent me messages because now he is homeless and needing money and food. I do not appreciate this at all! We all have hard times... but we do not try to feed off of other people.. I would not recommend him because of this... Im really hoping my car was diagnosed correctly at this point

I have known about them for years, last year I picked up a…read moreLarger than average vehicle, so I knew they were the go to place in town to trust with my baby. Honesty & Integrity are 2 words I would use on how this business was built.

I am so so so thankful to Old Hickory Car Care Center. I took my car to another store in town when…read moreit started making a high pitched squealing sound, thinking it was my brake pads, and they told me that it was actually my ball joints and control arms on both my front tires. They said it was an urgent fix that needed to be done, and quoted me $1318. CRAZY. I decided to get a second opinion from Old Hickory after it was recommended to me by someone who lives locally. I dropped it off around 9:45 am, and by 10:30 am they had called me to tell me that they had found a slight crack in the ball joint boots, but that there was no slack in them or the control arms. The man told me that if it was his car, he wouldn't have anything done to it and that I could come get my car. NOT ONLY did they save me $1300, but in addition, they charged me $0 FOR THE INSPECTION!! The other car place was SERIOUSLY trying to take advantage of me as a college girl who came in by herself. I am so thankful to the workers at Old Hickory and will definitely be back if I ever have any car troubles at all!

A+++ mechanics willing to help anyone over the phone or just by coming up and asking a question or…read more2 Mr Dennis is the best

Great service, quality and value. Such nice gentleman. Broken down at this exit and they were…read moretruly accommodating and great to work with.

I will not ever take my car to this place ever again I spent 3200 dollars for basically a tune up…read moremy car is back in the shop for valve cover gasket that are still leaking thought they was fix but it was still leaking so i knew I had other leaks the guy at the front deck try to tell me it may be a rear main seal and the oil pan but it was either just a small alternator bracket seal behind the alternator these folks a scam if you ask me so much for the two technicians that had bmw training tfoh thumbs down getting it done again by real professionals and the price is reasonable don't take your car here if you do shame on you !!!!!

As we all know at times, it's hard to find good help Well, I…read morehave to tell you , I took my vehicle in and things weren't done right. After talking with the owner. An apology was made. The problem was repaired correctly, and any of my out-of-pocket expenses was paid without any type of hassle. What else could you ask for !!! Anyone that stands behind their business and work like he does Is a five star service !! I will definitely be back if I need. Thank you again , I was impressed And appreciate you, sir

BAD COMMUNICATION!!!…read more I always take my vehicle to Northside Auto Service to get my oil change and never have a problem service is always good. I have on occasion had my brother pick me up and we get breakfast, but not every time! Today I took my car for an oil change I was the first customer there and told front desk that I was running to get breakfast and he said we will call you when it is ready and I said thank you! I returned and they had not even touched my vehicle. The front desk worker told me that I had to be here in order to receive service. The worker NEVER explained that to me! That should been explained instead of tell me that they would call me when it was ready! There was no apology for the miscommunication or anything! If that was a new policy all employees need to know the policies so that it could be communicated with the customers! That is bad business! I would not be so upset had I at least would have received an apology! I guess my business means nothing to them!

DONT TRUST I waited 1.5 hours for them to repair a tire and…read morethey said it was finished. Went and looked and the very obvious piece of metal was still suck in the tire. They claimed they checked all four tire sensors and tires and didn't find anything wrong. Once I told them I was writing a google review, they apologized

I was quoted $3300 to replace ball joints and tie rod ends on a Silverado truck, $3300 ! Someone…read moreelse did it for $750...DO NOT GO TO THESE CROOKS THEY WILL RIP YOU OFF !!

Asked them 4 times to verify they checked the tire pressure. They assured me they had inflated…read moreeverything to 30psi. Once the TPS reset I find they only inflated one tire. They also gave me lip service about topping off the coolant reservoir, something again they DID NOT DO. What other corners are they cutting here? What a bunch of bums.

these guys are the absolute best! I was traveling through from Nashville to see family and Memphis…read moreand I hit a pothole and air was going out and they filled me up in less than two minutes and said "you have a good day mam" thisss is the kind of southern hospitality of gentlemen I appreciate!!! 10 STARS IF I COULD!

Amazing People & Amazing Service! They Always Make Sure Your Taken Care Of, And They Get Things…read moreDone Quick!

Dennis and his employees were quick to reach out after we had a misunderstanding and clear…read moreeverything up promptly and completely!! Good service and good people.