Thank you for taking the time and energy to help us out. I apologies the other dealer brought you…read morein the middle of everything and tied up your shop for two weeks. We will definitely be back to your repair shop once we find a new truck to buy.

I bought a used pickup from them. The positives- wound up with a fair price on the truck, the…read morefinancing was fair/friendly and organized, and there was good communication up until the day of purchase. The negatives- they lowballed the offer on trade in and were very rude in negotiation. Further when it was discovered that the pickup's navigation wasn't working they refused to alter the price, or fix it, but rather just clung to 'we didn't say it worked in the listing' (it was a $150 fix, and you show pictures of the navigation/SD slot). Said that service would remove the nail that was discovered in the tire-didn't. No tour of the truck or it's features. All in all I'm happy with the truck, however, the experience and the customer service stood out for being so negative and adversarial. Having bought used cars 4-5 times Over the last decade I can say this was the worst customer service of them all.

Donovan was able to find and gather me a truck with my specifications as well as be accommodating…read morewith how busy my work schedule was. And helping meet me in a parking lot to sign over my truck versus having me, come over there. He displayed patience, acknowledge when describing the information about loans and the options I had. Appreciate the extra effort of flexibility for purchasing a new truck . Thank you

Recently December 1st, 2025, my wife & I purchased a unicorn or at least that's what I'm told the…read morenickname is for the Grand Highlander Hybrid Max Platinum. After searching the greater Detroit area and coming up empty handed, I expanded our search. It is then that I found and got connected to Fox Toyota of Cadillac (over 3 hours from where we live). I found that they would be receiving one that met our requirements with exterior color, interior color and options. I reached out to Donavan Simmons a sale associate there to begin communication on the Grand Highlander. I can gladly say that he & the whole dealership made the experience a great one! I expressed to Donavan that we were usual Chrysler customers (my father-in-law worked for them) and my wife had some reservations about the purchase of our first Toyota. I also expressed that I had usually bought cars through a friend where there were NO stereotypical "salesman" tricks. I can say Donavan was able to reassure my wife that this would be a great choice without being pushy or arrogant. He answered all her questions in a way that made her very comfortable. When it came to finalizing the deal there were no "salesman" tricks. I had a vehicle to trade in, and Donavan was able to give me a reasonable price for the vehicle with pictures and providing him some information (mind you we lived over 3 hours away). He also promised that once the vehicle got to him in person, he "should" be able to increase that offer. True to his word he and Fox Toyota increased the trade in value by $500.00. As a former Assistant Customer Service manage with a large grocery chain, I can tell you Donavan and Fox Toyota treated my wife and I exactly how customers should be treated fair, open and honestly. I can recommend Fox Toyota of Cadillac without any reservations!

Recently, when my front brakes gave out, they got my car in and brakes replaced the same day! the…read moreManager even drove to my home (30 minutes away) to pick me up and take me to the shop to get my car! Who does that anymore? I checked prices with 3 other Cadillac businesses that did brake repairs/replacements and Muffler Man beat their prices by almost $100. Great customer service and price...it doesn't get better than that! One last thing, I did read and discussed the reviews before I scheduled an appointment and was told this shop has been under new management for the past year. Certainly, my experience was much different than others had in the past.

Left me stranded without a vehicle twice when they couldn't fix it before closing. Both times I had…read moreto call off of work, costing me an additional $1200. The first time was understandable, the rotors were not coming off without persuasion. The second time? I made my appointment weeks in advance and first thing in the morning to avoid being stranded again. When I got there they asked me if I brought my own parts...... They then had to wait until after 2pm to get parts, and could not replace the ball joints before closing. Completely self-inflicted. I've been going there over a year now for oil changes, but never again. ​

The prices are amazing! The technicians are through and truly listen to your concerns. They are…read morevery knowledgeable and only fix what you approve. They do many different repairs from maintenance to full engine/transmission swaps. They will even put your parts on. 30+ years I have used them and I'd never go anywhere else.

We always feel well taken care of regardless of which vehicle we bring here. Fast service for a…read morereasonable cost. Very reliable.

Came in for a tire repair on the holiday weekend. We thought we would have to come back because…read morethey were busy. We received immediate attention. Turned out it was just a tack with no repair needed.

First, I want to say how grateful I am to have found Mike and his business, Outboard Specialist…read more The name is quite apt; he IS! Our neighbors recommended him...thank goodness! He can take your boat out in the fall, shrink wrap it, run a complete diagnostic and cleaning on the boat motor in the spring, and then deliver it to you. MIke is extremely professional, kind, thoughtful, an incredibly thorough Boat Motor Guy (TM haha), and very patient with my questions. I learned a lot from him, as he is happy to share his vast knowledge so that I can better care for our boat motor (which leads to motor longevity, which we all love). I highly recommend him!

Mike is the best; he's repaired our Honda 9.9 twice, and both times got to it quickly even though…read moreit isn't the biggest project, and done a terrific job getting her up an running again.

They fixed my 17 one ton dually. Right quick and had me on my way. I woke up and the dang thing…read morewouldn't shift. I was red lining at 45. They got ahold if the part took my axel apart had it fixed in less than 4 hours.

Would like to say thank you for keeping our family safe on the road. Your quality and service is…read moreabove and beyond. Always makes room for us on his schedule with a fair price! We are lucky to have you apart of our business family.

Kept me on the phone for 15 minutes then hung up on me. It only takes 3 minutes to check if you…read morehave anything in stock for my truck. Better to buy tires on Amazon rather then deal with these guys.

Bought 2 sets of tires a few years ago from Cadillac tire. The deal was they'd store the off season…read moretires and a $60 fee to change them out. Meekoff took over a couple years ago, the price went to $80 and I was good with that. Today 11-24-25 they are now owned by Bauer Built. New fee $150! $30 / tire, $20 Storage fee, $10 Shop supplies. Good people but new owners grossly over priced, Won't go back.