I have some Hunter Douglas Silhouette blinds which the plastic mounting brackets failed. I…read morecontacted Maple Drapery & Carpet via email requesting the part. John Di Luca replied back to me within 24 hours on Sunday! He redirected me to Brenda and copied her. By the time I called the store for Brenda during business hours, she already knew what I was looking for and I was able to pick up the part within the hour. The excellence in service demonstrated by both John and Brenda just blew my mind. I will not hesitate to go back to Maple Drapery & Carpet next time I have any needs for window coverings or carpets. Two thumbs up and highly recommended!

Our experience with Maple Drapery from start to finish was amazing! Liana was very knowledgable…read moreand patient with us as we made choices and adjustments to our choices. The blinds came sooner than expected and the installer was amazing - on time, professional and thorough. I have already Liana and Maple Drapery to other people!

Rizwan is the business owner who is hands on and gets to know his customers…read more Great service Prompt installation at the agreed date/time. High quality installation (carpet runner) Highly recommended

We had to get carpet runner installed on the curved hardwood (and slippery) staircase at our new…read morehome. We have been very happy with the service, quality and customer service from Love Your Stairs. Rizwan came to show us samples and quote on one of our house visits before the closing date and booked installation for the day after we moved in. Installation happened as promised, which was important to us because we didn't want the dog to move in until they were installed. Now, we (and the dog) love our stairs! Highly recommend.

Mark came to the house with many carpet samples. He…read moreexplained the pros and cons of each type of carpet in regards to our needs.The prices are very reasonable. The technicians did a very thorough job.They were very hard working and did an excellent job.The technicians were very polite and professional.They left the house in the same condition that was in when they arrived. The owner called after the work was completed to see how satisfied we were.A very customer care oriented com I highly recommend this company.

Great pre-sales consultation service. The installers were…read morein and out in under 2 hours and hauled out all my old carpet. Very attentive customer service after the job was done.

Unique place to visit. Excellent collection with wide range of designs!! Professional approach is…read moreicing on cake.

From the owner: Located steps from the Castlefield Design District, our 11,000 sq. ft. rug and carpet showroom is…read morehome to over 5,000 flooring pieces from across the world. Enjoy a wide selection of materials including wool, silk, cowhide, bamboo silk, art silk, polypropelene, polyester and viscose.We are a full service company helping you through the purchase, delivery and installation process of your new rug or carpet. Our passion is rugs and carpets and we are here to help you with all your flooring needs.Come and see our huge showroom of hand picked rugs and carpets today.

Very responsive and communicative! Did an amazing job…read moreinstalling this high quality carpet in my condo living room. Good price options to choose from and smooth process.

Sam, is an excellent professional and the wonderful new look of our apartment's floor, proves it…read more But, more importantly, Sam is a great human being. I believe that he was more concerned with any and all of our issues, than with the flooring work itself. And he finished the work one day before it was originally planned. Worth every penny!

I should have read Yelp before I jumped in and made a purchase. Here's my story:…read more We bought carpet for our 4 bedrooms on Boxing Day 2019. We explained that we were doing a renovation and that we needed to proceed with 2 rooms at a time. They agreed and told us to order all rooms at once, due to dye lots, and they would have no problem keeping the second half (2 rooms) until we were ready. All we had to do was pay the full amount - carpet and installation - in advance. We did have to reschedule once the original installation. They were accommodating and they came to install the carpet in the first 2 rooms - in March 2020. We chose a carpet with a pattern and saw that the carpet didn't match in the 2 rooms (the pattern was turned a quarter turn). We spoke with the installer who, by the way, was amazing, and realized that it was the shop owner, Kam, who had given him these instructions. In addition, one of the rooms had an issue and the guy who measured had to come see for himself - he measured incorrectly (12" off). This happened the week of Covid-19 being declared a pandemic, and all stores closed. We sent emails/messages asking why the 2 rooms could not match and how can they fix it. All I got back was a phone call from Kam yelling and insulting me saying that he's been in the business 30 years and the carpet was installed perfectly. We inquired why the carpet could not match and he hung up on me. Fast forward. September 2020. We were ready to have people come into our house to finish the renovation. At this point, my wife was tired of the mess that she was willing to live with the carpet in the 2 rooms the way it was. We went to the store. Obviously, Kam was still angry that we had asked him to try and "fix" the carpet in the 2 rooms so they match, as he continued his yelling, throwing insults and telling us to "shut up" and that he's been doing it for 30 years. We were the ones who was wrong, according to him. We said that we are the clients and we should have been given the choice....given that it has a pattern that we wanted to have matching in all rooms. We left the store with a date for the last 2 rooms. Since he had all my money, I had no choice. They called the day before the installation and they told us the installer would be at our house between 11:30 am - 12:30 pm. Later the same day, they called my wife to change the time to 8:30 am. She said that we would not be ready at that time and that we could be ready for 9:30 am and they agreed. The next day, the installer came precisely at 8:30 am. I explained to him that we had the appointment for 9:30 am. It didn't seem like he knew the install time had been changed. Kam, the owner, called my wife at 9:32 am as we were going to the door to let the installers in. He was yelling and insulting her asking why we hadn't opened the door and telling her to "shut up." We tried to explain that the installer came early and he hung up. We opened the door and the installer was not there. We checked our security cameras. He left precisely at 9:30 and 4 seconds. Where did they go? We spoke with Steve. He arranged for the installer to come the next day. The installer apologized for what happened and said they had another appointment the previous day. They started installing the first room - there was a problem. The carpet was too short again! They apologized and had to put a patch/seem in the closet again. When it came to the fourth and final room, there was nothing this great installer could do. The fourth room just didn't have enough carpet...period. They called the store and told them they were way too short and they would have to order new carpet (different dye lot). We didn't want to deal with the store/Kam and the installer dealt directly with them. A week later, the installer returned and did a great job installing the carpet in the last room. This is not the kind of store or people you want to deal with. They tried to save money by ordering too little carpet and patching everything. Also, they can certainly use a lesson in manners. 9 month later (July 2021): One room's carpet is fraying (see photo). They refuse to repair unless I remove the negative review. Kam's mouth is dirtier than a toilet. Please read the other reviews here to see that I'm not alone. 0 Stars if I could!

We used to get carpeting done from other place, but once we tried them. They do custom cut carpet,…read morecustomized designing. They have unique 3 D carpet designing. Cos is effective. Keep up the good work.

If you are looking for a new carpet at a low price. This is…read morethe place. Brothers Carpet Land 3020 Danforth Ave. Small store with a lot of carpets and rugs at great prices. I purchased a beautiful 8 x 10 oriental style rug for $110. Anywhere else it would cost double, The owner is friendly and helpful and says he has been there for 40 years. If you don't find what you want at this place, there are a few other carpet stores with low prices in the neighbourhood within a few blocks on Danforth near Victoria Park. Definitely the area for carpet shopping. None of these small businesses have a website, so you have to go there to see what they have.

I walked the Danforth today looking for a neutral shag carpet for my living room - didn't want…read moreanything fancy, didn't want to pay a lot either, because it really is just because we have an elderly dog and don't want her slipping on the hardwood and breaking a hip when she jumps on and off of the couches. I was getting discouraged as I checked through a few of the carpet places - no one offered any type of customer service, as a matter of fact, no one seemed to be around in two of the stores, or in Leons. The lovely lady in Brothers' Carpet greeted me and asked me what I was looking for and very quickly offered to cut me a nice quality carpet size that I wanted, for a very reasonable price. I was told that it would take two days, and that was fine, but she called within a couple of hours to say that it was ready for pickup. That's customer service! Also I did not have to pay in full up front, she took a deposit of my choosing. Great experience.

This is a great place to get carpet. We needed a specific piece which they had in stock at a great…read moreprice. They were very helpful and went out of their way to help us get what we needed. Definitely recommend this place.

From the owner: Small local Guelph business. We provide the service and quality that big box stores don't have time…read morefor. Come in to The Carpet Store for excellent service, honesty, and high quality products.

Good customer service Quick response…read more High quality Like the overall service Good luck

Just finished getting a carpet runner installed on my stairs by Maple. The experience was great…read morefrom end to end. Found them at random (I think their Yelp add got my attention) and called the number. Haneef who is in charge called me back within a few minutes and accommodated my work schedule to set up a free visit to quote on the work. Once in my house he looked at the wallpaper, flooring and colour scheme and went back to his vehicle to bring some carpet samples that matched our decor. I much preferred this than having to go through the hundreds of options, Haneef has experience and taste and it was easier to choose from a small sample set than from a giant book. When he quoted the price I was happy, it was fair so I didn't negotiate. They promised 14 day turn around and within 5 days the carpet was fabricated and they called to schedule a Saturday morning install. The installers arrived on schedule, got to work quickly, and were done in an hour and a half. The stairs look great and the workmanship was excellent. I am a stickler for details and they really did a good job. The guys doing the work were polite and professional, and they cleaned up before taking off. I'm pretty happy. I love it when this sort of thing is easy and it was. Thanks Maple and Haneef, if I have another carpet need or set of stairs I will get in touch again.