I would recommend taking your hard earned money to another dealership...but if you do buy there…read moredon't buy their GAP INSURANCE...get it through your insurance company....

Bought a car then a day later lights came on. Spent also 10k on repairs and am in debt now because…read moreof a car I bought here.

Great service, very friendly and reasonably priced. Will go back to them again for future work.read more

From the owner: Crown Auto Sales and Service in Springfield, MO, established in 2016, is your trusted destination…read morefor auto repair, maintenance, and quality used cars. Our ASE-certified technicians specialize in brakes, oil changes, diagnostics, engine, transmission, suspension, and electrical systems for both domestic and foreign vehicles. We stand behind every repair with warranty coverage and transparent pricing. To make auto care affordable, we partner with Snap Finance and EasyPay for flexible payment options. At Crown Auto, we're committed to honest service, quality workmanship, and exceptional customer care -- your journey is our priority!

Thank you Dewayne.. stranded in Springfield caused by a shady car lot called auto Liquidation.: me…read moreand my teen were forced carless having to change hotels for 3days by means of and Uber . Called 417autoland and did credit app online he went the extra mile to be there for us!! Got a great car at a great price and he really made us feel better all the way around. so Many shady carlots so we arrived scared and left feeling blessed . Thank you Dewayne for EVERYTHING not just the car but for the relief to a stressful costly experience.

Leo was absolutely amazing ! The dealership does everything they can to get you a good payment. My…read morecredit was less than stellar and they got me affordable payments in a beautiful Nissan Juke! They work with multiple lenders who compete to get you the lowest rate. I am beyond satisfied with these guys and they are very honest and ethical. they do everything they can to help out the customer.

Ty sold us this great little Mercedes Roadster. Runs and drives like a new car. Only thing I has to…read moredo was replace a license plate lamp. Excellent price and a genuinely nice guy!

My 16 year old daughter bought her 1st car from this place at the end of last year. She didn't have…read moreher license yet so the car actually sat in our driveway for about 5 months before she got her license and started driving it. Once she got her license and it insured she startes driving. We noticed immediately that the car was overheating. After putting less than 50 miles on the car and having it overheat 2 different times I decided to reach out to this company to discuss if there was anything that they can do about it. My daughter had put less than 50 miles on the vehicle since it was bought and we were already having problems. The owner that sold me the car seemed very apologetic and very willing to fix the problem. He understood that even though it had been months since it was bought, it had actually been driven a very short amount of time. He told me that we could get it into a shop and have it looked at and go from there. I told him that maybe it was just a fluke and we would give it a little bit more time to see how it does. I just wanted him to know about the problem sooner. Rather than later. He agreed. My daughter got stuck on the side of the road today because it started overheating so bad. Altogether she's put less than a 150 miles on the car since she bought it. I called the owner again to let him know that it seemed to be continuing to have the same problems and that we could move forward with a solution. He acted very confused like he didn't remember our previous conversation and was quite rude and condescending in the way he was talking to me. I stayed calm because, frankly, I was shocked at how he was treating me. It was the complete opposite of how he handled himself just 2 months earlier. He started interrupting me and being very rude and unprofessional. I tried explaining that I was shocked he was handling himself that way after how well we communicated last time. He ended the conversation with, "I'm out of town" and hung up on me. I'm completely disgusted on how he handled this situation. Even if he wasn't willing to help figure out what was going on with her car, after selling a vehicle that couldn't even make it 50 miles without having problems, he could of atleast been polite and respectful. I sent him a text message after he hung up on me explaining that I was completely blown away by the how he handled the situation compared to our last talk. This was his message: "Message received, you have no idea what I am dealing with, my day are numbered and yes I'm on edge dealing with life on life's terms Perhaps you should consider maybe the other person has been told that they have a limited time left I dare you to try walk a block, not even a mile in my shoes because I don't a soul alive that could do it I was given until 40 and they said that at 27, I'm 55 and now they say less than a year Makes a $3500 car pretty immaterial don't you think?" I explained to him that no matter what he had going on in his personal life, I bought from his company and I was expecting a bit more professionalism from him. I told him not to worry about it and that I would just get it taken care of myself.. But that I would be leaving a review so other people knew what to expect. This was his response: "I told you to bring the f ing car to shop and you never have so do what you were told to begin with Quit your bitching Leave a bad review and I'll return the favor I promise you I know way more people not just in Springfield Greene county, but the world I'm not someone that you want on my shit list" We all have stuff going on in our lives but that doesn't give you the right to treat people disrespectfully or to sell vehicles that don't last more than 50 miles. Don't buy from here. I guess his professional is dependent on his mood that day.

This used car dealership has exceptional customer service and really good deals on cars! The owner…read moreand operator, Ben made the process very easy from the moment I saw the listing online to the moment I purchased the vehicle. This business offers financing, which is another plus because I was able to set up a payment plan with a few easy steps. Ben also is very responsive and explains everything thoroughly so that we are both on the same page. I highly recommend that if you are searching for a used car, look no further than Pristine Auto Line!

I bought my 2014 Ford Explorer here in December 2023. In…read moreFebruary 2024, a light went off on my dash saying the coolant was dangerous low. I took it out to them and they fixed it since it was still under warranty and now it is leaking again. A month or 2 later, the back up camera stopped work most of the time. In August, the AC stopped working. In September, I found out my ball joint and control arm on the passenger side front, HAD to be replaced. They said it was going to about $400-500 more than the place I actually took it. A place I trust. Now with the coolant appearing to be leaking again, I feel like they did a temporary fix in 2024. Sure it lasted a year and a half but it should have lasted much longer if fixed correctly. Do not buy from them unless you want to take a chance.

Do not believe the certified pre-owned stickers on the cars. I am at Toyota at this moment and…read morethere is no way that my car has ever been a certified pre-owned through Toyota or a certified pre-owned through Right Choice. They have lied about many things and treated me with disrespect in many ways. They saw me coming. They took money from a single mom and her mother. We bought the car outright thinking that would help with the process in all reality it made it worse because they think that they can wash their hands of us now that they are done. Update. I have proof for everything I am about to say, in writing from formal businesses including but not limited to the department of motor vehicles. 1) they falsified an inspection form. The car did not pass inspection due to four bad rotors and 4 bad pads. Meaning they sent me out in a car with cracked rotors, bad brakes! 2) the car was not a pre-owned certified even though it was stated many times and was even on their website and in paperwork. 2) my warranty was supposed to be an extended warranty instead they avoided the 90-day warranty the minute I bought the extended. 3) I did not receive the title for over 2 months. I had to physically go back into the office and ask for it after being told it would be sent to my house. 4) the title was not in the dealer's name, in fact it had four sellers and buyers before me on the title. 5) the car was sold to me when I had a lien on it and when I finally picked up the title it did have a lien release, thank God but they still sold me a car that had a lien on it.. 5) after begging them to fix the brakes because they sold me a car with bad brakes they only fixed the front pads and told me the rest of them didn't squeak so I was good. Once again I walked off the lot and went and got it inspected by Toyota and that was a lie. All the other breaks were still bad. They also told me that in 6 weeks of owning that I must have broken the rotors and I have a letter from two different mechanics stating that I could not have done that damage in 6 weeks without damaging many other parts of the car. 6) it's all could have been avoided if I could have had it checked out while buying it but they only gave me 15 minutes and since they are located in a remote area I was unable to get the car checked. 7) If I tried to speak with them about any of this I was screamed at by Dimitri, the owner and told that they were watching me on camera as I filled out paperwork to let them fix only the front brake pads. And by screaming at me, I mean physically literally yelled at. 8) when I sent a list similar to this to the general manager he just said he understood and the brakes weren't squeaking so I'm fine. I asked about the title and there was no response. I asked about to falsify inspection sticker and there was no response. 9) because they were so late giving me the title, I had to get a new inspection, which it failed. I then had to pay $300 plus to get my brakes done before my car would pass inspection so that I can get it legal. Therefore I drove an illegal car for 2 weeks after their 2-month temp tags we're expired. 10) this is a decent car according to Toyota despite the fact that I had to put new brakes on it and I need to change every fluid. I did overpay and I was well aware I was overpaying I just wanted this car. It was all the money I had in the world between me and my mom together.I feel very scared for someone who gets their title on time and walks away with their falsified inspection because you don't know what's going to happen. If I had not found out that the inspection had been falsified and the car did not in fact pass, then I would be driving around on bad breaks at this moment. When would I have found out? When I wrecked? Or when the brakes froze on the highway? It's a very scary thing that A car lot can say that they have won all these awards under a different owner and take the awards as their own. It's also very scary that they are allowed to falsify inspections and be unsafe.

"Tiny" was invaluable in helping us find our "New" used car, a 2015 Sonata. He treated us with all…read moredignity, and got us exactly the kind of car we wanted and needed for this time of our life. The Wallace family

"Oz" was cool on the phone, and even waited till we showed up around 6PM to show my father in law a…read moreToyota 4 runner. When I asked about the carfax, he glossed over the question and siad it had a "clean title"...I knew he was being evasive, and asked again about the carfax...and specifically if there was any acidents reported... he finally admited there was an accident "a long time ago"...I then asked for the carfax and he said yes..then stood there. I then gave him the key to the 4 runner and asked to see it again (just in case he was uncomfortable going back in without it)...he then came out a few moments later saying it was a moderate collision and the air bags did not go off (no report)...he tried to gloss it over and ask if we wanted to drive the vehicle... by this time I was really turned off. I asked again if we could see the carfax..even if just online...and he said he cannot get access to Carfax because he does not know the password... I would avoid scammy, sleazy places like this..they are the very reason that people think of car salesmen the way they do.

I recently looked at two Ford Explorers from this dealership, and unfortunately both vehicles had…read moresignificant issues that were not disclosed to me before I found them myself. With the first Explorer, the check engine light came on while I was driving it to a mechanic for a pre-purchase inspection. At that point, I didn't even bother with the inspection and returned the vehicle. I then looked at a second Explorer from the same dealership. During the test drive, the vehicle was struggling to stay in gear and was jerking and trembling, definitely a transmission issue. Again, none of these problems had been disclosed to me beforehand. Had I not test-driven the vehicles and planned to have them inspected, I could have easily ended up purchasing a vehicle with a potentially expensive problem. I would strongly recommend that anyone considering a vehicle from this dealership have it thoroughly inspected by an independent mechanic and take a comprehensive test drive before purchasing.