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    Alliance Plumbing

    3.5 (2 reviews)
    Open Open 24 hours

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    5 months ago

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    10 years ago

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    Mark W.

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    RTL Trades - RTL Trades Points Of Difference

    RTL Trades

    (3 reviews)

    Bulimba

    The work of the man RTL Trades sent to fix my broken shower door was remarkable. The man had been a…read morecarpenter overseas, but his credentials were not recognise here. So he was officially called a "handyman." How well he worked is proof that Australia's system of not recognising overseas tradesmen is costing us dearly. When I saw how good he worked, I asked him do to another handyman task, which he did. And after he left I regretted not asking him to do another small task that needed doing.

    This company's handling of the situation was completely unprofessional--miscommunication,…read moreunauthorised entry, damage to private property, and an inflated quote. I strongly advise others to think twice before using RTL. They were hired by my body corporate to fix a sewerage pipeline leak. On 24 February 2025, while I was not home, they broke into my private garden without my permission, cutting off my lock and breaking my gate to gain access. After I raised a complaint, they insisted that they had informed us about needing access to our yard. However, on their notification email, it made no mention of this at all. Worse still, RTL seems to believe that simply informing you--regardless of whether you approve it or not--gives them the right to break into your property. This is extremely concerning and raises serious safety issues. Although they replaced the lock, they refused to take responsibility for fixing the gate. They claimed it was broken due to aging--when in fact, it was perfectly fine before they forced their way in. To make matters worse, they provided a ridiculously high quote of $4,800 to replace a simple 4m wooden gate. I later obtained a quote from another contractor for only $2000+ for a hard wooden gate and $3,000+ for a Colorbond gate, which is a far better material.

    Alliance Plumbing - plumbing - Updated July 2026

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