I walked in late in the evening because of an infected cat bite. There weren't many people there…read more The staff were all friendly, but I got a rushed vibe from them even though the office was practically empty. Two nurses tag-teamed admissions questions. They asked about allergies and I made sure to tell them I am allergic to two antibiotics. They put me in a room and the doctor was in within 10 minutes. She talked to me for maybe two minutes, rushed out again, and rushed back in with a prescription. She only mentioned the brand name to me. I got to the pharmacy and they informed me that the brand name was amoxicillin, which I am allergic to. By that time the doctor's office was already closed. I called them again in the morning to ask if they could fax another prescription to the pharmacy for me, and the nurse took the message. The doctor did not call back for two days. In brief, the staff, including the doctor I saw, were friendly but in too much of a hurry, causing them to make mistakes.

My wife went in for shotness of breath and a cough. They told her she had pneumonia. After several…read moreweeks we went to another doctor and found out that she may have lung cancer. Please don't waste your time with this company.

This place is either run by incompetent staff or is running a scam. I called to verify they took…read moreour family insurance which they said yes. I called my insurance to verify. My daughter shows up and they say, sorry don't take your insurance, you need to pay out of pocket. They tell her she needs to make a claim on her own with the insurance. Our insurance says we can make the claim but needs x, y, and z info. We reached out to Velocity Care for the additional info by email. 6 weeks later still no response. I called the customer care to inquire if they took our insurance or not and they refused to answer my question because I was not the primal patient. It's a general question not specifically related to a person. What sort of scam are they running at this place? Or is the office staff completely nonsensical?

I had the worst experience with Dr Karol Gordon. I asked a question about an antibiotic she gave…read moreme and she became abrasive, rude and indignant. I have never been talked down to like that in my life. Horrible. Not to mention she prescribed me the entirely wrong antibiotic that will be useless against my problem. I waited 2 entire hours for what I am certain to be the wrong prescription, and when I merely raised my concern, she chewed me out. Truly felt as though she was more focused on trying to feel like she knew what she was talking about rather than actually doing her job and helping her patient.

Pleasant, professional staff, no waiting time at all, two of the doctors whom I have seen there are…read moreattentive, and careful. I am so glad that this facility exists!

Not one to leave reviews often but feel like I should on this one…read more Quick shout out to Dr. Robert Dums who was fantastic with my last minute appointment related to a severe headache. He took his time, was very helpful, and it was just a great care experience. The staff at VelocityCare - Christiansburg were also very kind and professional (front office and nurse). Will go to this facility again as needed due to this experience. Thanks!

It was indeed EZ. Saturday afternoon. We walked in as a first time and completed paperwork and…read moreseen in 15 minutes. I called ahead and felt very comfortable with the staff immediately. My daughter received Influenza and Streep testing by a seasoned nurse and diagnosed by their in-house PA that I really liked. Total visit was just under 45 minutes. The lobby and exam room was clean. I would certainly recommend. Keep in mind mask are required.

From the owner: Seeking swift medical attention for minor ailments and injuries? EZCare Walk-in Medical Center in…read moreCovington provides convenient walk-in urgent care services, eliminating the need for appointments and extending its hours to accommodate your schedule. With an average wait time of less than 30 minutes, EZCare prioritizes your well-being, ensuring prompt and efficient medical attention when you need it most.

Got a friendly welcome when I entered the office...was seen quickly...all nurses/Drs that I came in…read morecontact with were very friendly, knowledgeable, and professional. Areas were clean and properly organized... Thay took time to explain my treatment and also took the time to explain and make sure I fully understood...I would definitely use this facility again...keep up the great service you offer to our area

Facility is fine and the staff is nice enough, but tasks were not completed well. First, my…read moreprescription was sent to the wrong pharmacy, then it took over a week for me to get lab results after being told it would be just a couple of business days. I called multiple times to follow up, but then the only explanation offered was "not sure why this took so long." I hesitate to recommend it.

Great staff. Doctors that are willing to sit down and listen to you and try to get the most…read moreaccurate diagnosis. They do not just grab a medicine sample or write a prescription without taking the time to make sure everything is in the best interest of their patient

From the owner: No family wants their loved ones to fall ill or feel under the weather. At Jackson River Family…read morePractice in Low Moor, VA, their team of professionals has kept residents throughout Alleghany County healthy for more than 35 years. Treating patients of all ages, this medical practice is well equipped to provide effective solutions for a variety of illnesses and wellness needs. Combining a family doctor's office with a rapid care facility, their team offers flexibility you won't find elsewhere. Whether it's time for a routine physical or something urgent has arisen, their staff uses the latest techniques and treatments in the field to help you on your path to overall health and wellness. Offering services for the whole family, from pediatric to geriatric care, they act as your one-stop shop for acute care, immunizations, and minor surgeries, ensuring you receive the fastest and most convenient care possible. Whether you need a same-day appointment or are looking to schedule your yearly wellness check, this team has you covered. If you're looking for a new family doctor or need immediate care, turn to the compassionate team at Jackson River Family Practice. Call them today at (540) 862-6750 or visit their website for more information.

I've give it zero stars if that was an option. We visited…read morethe MinuteClinic at CVS this afternoon around 2:30. Even though hours were posted online and at the clinic that they were open until 5:30 and that they took walk-ins. The clinic was locked up tight and no one in the store had a clue as to why the clinic was not open. The pharmacy also told me that the clinic is always booked up so they never take walk-ins. Pretty hard to take walk-ins when no one is there! Will never go back again.

The mid 50 year old nurse or doctor that was here was terrible hounded me because I signed in at…read more9:11 instead of 9:10 very disrespectful lady all through the visit I highly recommend firing her not friendly at all and she was rushing through everything like she had a line when the lobby was empty people like her make me sick. Also this was for a work job she messed up so the card didn't go through and then she practically was like someone has to pay right now even though I was told the the card was on file text my boss said he responds fast and she told me call him I don't have time to wait on you I have other people.