I called and made an appointment with Melissa. Peyton arrived promptly on the early side of the…read morethe appointment window. He was knowledgeable, professional, and effective. Peyton was able to diagnose and resolve the issue with my system very quickly. The service charge was refreshingly reasonable. Highly recommended.

I used to like this company. We do not have HVAC problems in general just use them for general…read moreseasonal maintenance. However, this is the second time in a couple of years when I reach out during summer, and no one is answering the phone. They supposed to be open from 7:30am today. I reached out on the phone line four times since this morning, left a voicemail, then a few hours later a callback number and nothing back. I am wondering if they are out of town 3 days before 4th of July and they are not making it public. I would much rather know that they are not available and on vacation than expecting them to call back. Their voicemail is misleading.

Great experience with Air One Heating & Cooling in Huntersville. Billy and crew were very…read morerespectful and answered any questions I asked. He was the only company that gave me a written quote with equipment prices and scope of work needed. His prices were much cheaper for the same exact system that other companies wanted to charge me more. That enable me to also get new trunk and vent work replaced and a few other things too. The job was well done to my satisfaction. I highly recommend them if you need new system or service. I plan on using them again.

LOVE LOVE LOVE Billy and Air One Cooling & Heating! They are so fantastic that our neighbors have…read morenow used them for a new AC unit and repairs. I love recommending Air One because they are so professional and timely. Every person we refer to Air One has been so happy with Billy and his team, it is lovely! We discovered Air One when our home's AC went out in the middle of summer. We received a few quotes and chose Billy because he was way more knowledgeable than any other company that came out to quote the job. He shared facts, information and recommended the proper sizing based on our home. He is a seasoned professional in all things HVAC related and not a salesman. He checked to make sure our system didn't just need a repair and worked with our electrician to see if the old unit could come back to life. It was grounded and couldn't be saved but I appreciated the effort and try. Billy is about putting the right unit in your home and gives you options in that range. His team went in an attic that was swelteringly hot to say the least to evaluate the situation. Install was a tough order because they were carrying a massive furnace up a flight of stairs and in an attic on newly refinished hardwood floors and painted walls. Air One was INCREDIBLY respectful of our floors and did a beautiful job. Billy made sure to put a towel down when they opened the attic door every time. If you just let him know, he makes sure his team takes great care. He went out of his way to make sure our home was without AC for the shortest amount of time possible when they was a shortage of units. His team took the absolute best care of our family. He showed up for us and cared in a manner that is rare. When we had a cooling issue pop up a few months later and my in laws were visiting he rushed out that night so my mother in law wouldn't have to sleep in a too warm home. My MIL adores Billy and the other tech that was with them. They showed up at like 7 or 9pm on a Friday night to get our system back up to full speed. When we had other remodeling work going on Billy and his team got along and worked well with our other vendors. He helped put in venting for our range hood to send the air outside rather than circulate in the home. He and his team worked with our electrician and contractor to get everything set up smoothly. We passed county inspections of the project in a breeze and the system works perfectly. (It was installed 6+ months ago.) Billy and his team continue to amaze me with their service and knowledge. They are so well versed in what they do it is refreshing. Billy is all about HVAC and helped our neighbors sort out a semi complex issue to get the house to cool evenly. Through inspecting they find the issue and present the best solution. Truly seasoned pros. They always take and share photos to show the issue with their recommendation. We just had them out to service our AC units for our home. We have been very happy with all of our Air One experiences since we started using them a year ago. I have and will continue to recommend Billy & Air One Cooling & Heating to anyone in need of HVAC help. You just will not find a better company!

I can't praise this company enough.My unit had to be replaced.They showed up on time and I can't…read moreexpress how courteous and polite these young men were. Not only was the job completed but done very quietly and left no mess!!!!!

Was on time and completely transparent. He spotted the issue in a few minutes A very minor…read moreproblem Highly recommend ed .

I have been a customer of Cool Tech (Randy) since June 2018. Over the years, Randy has serviced two…read moreof my properties numerous times and even replaced an AC unit at one of them. Cool Tech (Randy) provided my wife and me with excellent customer service in the past, which prompted us to write a favorable review five years ago (Brwnblk R). However, about two years ago, we informed Randy that we were canceling our priority maintenance agreement, and he assured us that we would receive a refund. Despite countless follow-up phone calls and messages to both Randy and Jeremiah, our concerns have gone unanswered. The lack of communication, failure to issue the promised refund, and overall unethical practices have been extremely disappointing. What once was a positive relationship has unfortunately turned sour, prompting this negative review. I urge other consumers to seek alternative recommendations for heating and air services. Unethical business practices like these should be avoided at all costs. Marion B.

Randy and Jeremiah of Cool Tech Heating and Air are the BEST! They kept my old system up and…read morerunning for years and when I needed to replace it they guided me through the process of choosing the best unit for my needs and it's been perfect. They are honest, knowledgeable, reliable and fairly priced. I highly recommend them!

I was incredibly pleased with the work done by Andrew and his team. They cleaned all our air ducts…read moreand dryer vent. They were courteous, professional and clean. I could not believe all the build up in my dryer vent!! They even discovered a problem in one of my ducts in our crawl space that a previous company could not. That could have been a serious issue if not fixed and they were able to fix it at no extra cost. Before and after pictures of several areas really hilighted how much of a difference their service made. I highly recommend them.

I called Ductz to come and clean out my dryer vent. From the time I called and spoke with Andrew I…read morefelt as though I was in good hands. Andrew was very knowledgeable and explained how the process would work. Andrew and his crew showed up less than 24 hours due to a cancellation in their schedule and went to work. I spoke with Andrew during the appointment and his guys were quick and efficient. I learned a good bit and am glad I know a good, reputable company in the area for future work. I would highly recommend Ductz to anyone in the LKN area.

Excellent experience from start to finish. Josh was professional, courteous, and reasonably priced…read more He responded quickly and was able to come out the very next day to install our new outlet. The work was done efficiently and everything looks great. It's hard to find someone this reliable. We will definitely use his services again and highly recommend him to anyone needing electrical work.

My family lost use of our garage outlets this past weekend and placed our problem out on Yelp…read moreSunday 3/23. Josh at Blue Collar Trades, LLC contacted me in less than 1hr of my posting. Many others did as well but Josh was the only one who offered to come out that day and address (Sunday). Josh arrived on time, quickly diagnosed the problem and resolved it. He even had me simulate what caused the issue and looked over the other breakers. Ultimately, he determined we had a failing breaker and got us up and running Sunday until he could replace the problem breaker with a new one on Monday. Josh was prompt, polite, knowledgeable and reasonably priced. I would recommend anyone needing an electrician, reach out to Josh at Blue Collar Trade. Outstanding job Josh! Thank you!!

Great customer service; from answering the phone to support on problems…read more Arrived on time. Quick diagnosis and parts available on the truck. Technician gave an excellent explanation to my wife while I was not at home.

Justin was very helpful to us this week. Our unit stopped working two days before Christmas. He was…read moreable to get the part we needed and have it replaced on Christmas Eve. We have also used Race City previously and had a good experience. Pricing is reasonable in comparison to other quotes. Highly recommend.