Still waiting on the owner to reach out to me. Their employee Amber responded after I elevated my…read moreconcerns with the office manager- Robin. Amber then lied and claimed there were "several" attempts to repair my fence. There were two attempts- one of which the roof was being repaired and it was too hazardous of an environment to come and the 2nd attempt they showed up with the wrong materials. They only call around 3:30pm and ask if they can come at that time- no advance notice. The repairman that was sent with the wrong materials the 2nd time was really kind and told me that he brought it up for weeks and the office staff kept sending him to other jobs. This is important for those considering Superior Fence: Amber then said that Superior Fence does not make repairs DURING the warranty period rather, they only make repairs at the END of the warranty period all at once. In other words, I- or you- will have to wait 12 months or however long your negotiated warranty period is to have any covered repairs completed. These unique terms are not on the contract and never shared with me until over a month after I brought my concerns to their attention. Only upon elevating my concerns due to the lack of response did Amber share this. Have you ever heard of a company that will not provide service until your warranty expires? I am stuck with a cedar fence that warps due to the sun and it will continue to happen for the life of the fence. Roger advised me that cedar is most durable and suitable for the TX heat. I paid a premium for this type of material. I don't know what they did to my fence and I have been asking for the owner to contact me and offer me assurance that the company will handle my concerns- yet to no avail. Stay away from Superior Fence Co!

Short version: Overpriced with poor communication…read more Long version: I had a couple quotes for a fence from different companies. One was a small local contractor who was a couple thousand cheaper but I have spent the last year working with a very small contractor on my home renovation, and it's been frustrating so I decided to go with a bigger name even though it cost more. The fence itself would be fine except, on the one side that is most visible to the road it comes to a point in the middle and has 2 short panels which is different then the rest of the fence. They started installing post at both ends and met in the middle. I questioned the crew who were very nice, but could speak very limited English in the middle of the second day why there was two post only two feet away in the middle of the fence line, but he just said that's how it worked out. He did move it to be centered so instead of a 6 foot/2 foot panel it's now a 4ft/4ft. Aesthetically it looks ok now. If he had put a 2 foot panel in it would have looked terrible. Either way, this review would have been different if I felt communication from the agent (Steve) was better. First off, he told me they had plenty of stock in the product I choose. I sign the contract and pay half. No communication as promised the next week. I leave a message and the following week he calls back. He says the product I ordered is now out of stock because a big company bought it all and it would be 2 months unless I wanted to upgrade. It was only $350 more and I wanted to get it done so I went with it. Then during the job I called with concerns that the 2 posts were 2 feet apart in the middle of the fence. His reply is that he will come the next morning but there's really nothing can be done since the post were already in the ground. First I think that's an unacceptable answer especially considering the rails weren't attached, etc. The crew end up working late that night. I tried calling again and it went to his VM. The crew then shows up early the next morning and finishes it. I see his vehicle at the edge of my property after they finish. I thought he had come to talk to me but he didn't knock, call, text, etc and I probably wouldn't have made it to his car before he left. Either way he clearly didn't feel the need to contact me despite me calling twice with concerns.

We had initially had some work done on our home, but the person doing it disappeared leaving bath…read moreand laundry room cabinmates unfinished. After contacting several other places to try to get the work completed, we stumbled across Kitchen Solvers at the Home Show. After explaining our situation, they came out and evaluated what would need to be completed and were not only willing to complete the work, but gave us several options and prices. We also visited their showroom to see several other options before making our final selection Once we came up with a plan, they built the custom sized doors and drawers over the next 3 weeks. When the items were built, they where very flexible in scheduling the installation that took about 3-4 hours to complete.. Needless to say it all turned out great. And as a welcome bonus, the quality of their cabinetry was much better than our initial workmanship. Overall an outstanding experience that I would not hesitate to refer to anyone.

I was very impressed with the quality of work and time it took for this company to complete the…read morerepairs needed on my home. The staff were professional in every way. I highly recommend this company.

I recently had an unfortunate experience with Robertson Mechanical. My AC unit went out two weeks…read moreago, so I reached out to my home insurance provider, who assigned Robertson Mechanical for the repair. The technician came to my house on Wednesday and diagnosed the issue. He was supposed to send a report to the insurance company to initiate the repair, but he never did. For four days straight, my insurance company tried calling Robertson Mechanical without any response; their calls went to voicemail every time. Due to this lack of communication and follow-through, my insurance provider had to assign a new technician to get the job done.

We recently had the pleasure of working with Mr. Robertson of Roberston Mechanical, and we must say…read morehe did an amazing job!! Our AC went out on Friday and our warranty services sent a request to Mr. Roberston. We called him directly and although he was fully booked, he came out on a Sunday to address our AC issues. He was able to diagnosis and correct the problem promptly. We are happy to say we are back in working conditition! He provided prompt service and went above and beyond to ensure everything was working perfectly. We highly recommend his company to anyone is need of AC services. Thank you again for the great job!!! The Watsons

The solar company you want to be a part of... If you're a…read morehomeowner with your finger on the pulse of our vastly changing economy and want to make the smart move of owning your energy with the utmost confidence then look no further. As a consultant from 2 previous solar companies, I am blessed to be able to provide the lowest price and highest quality product and service in the industry. Find out today how solar can brighten your everyday life!