A technician came out last year to inspect my AC and add Freon, and at that time the service was…read morevery responsive and professional. During the visit, I was told that my coil would need to be replaced and that I would receive a quote. Unfortunately, I never heard back and had to follow up myself after a week. This year, I reached out again--my first message to Tony was completely ignored. I followed up a second time and eventually got a response asking for my availability. After I provided my schedule, I didn't hear back again. In hindsight, I'm glad I moved on--I ended up using another company that replaced the coil for about half the price.

Finally an honest AC company. They came and fixed the problem unlike another company that wanted me…read moreto change my pressure switch for $450 after proving it wasn't the problem. It wasn't it problem it was debris in my line. Will be using them from now on!!

Johnny showed up on time, was professional, kind, and knowledgeable about our HVAC system. He…read moreidentified problems that if fixed would easily extend the life of our systems and explained why those problems would effect the functionality and cleanliness of our air. We're very excited for Hachi Air to return and make their repairs/replacements to help our system function better and improve our air quality. Billy (the manager) was very helpful and ensured we understood all repairs and even offered to add a Water Treatment system for a discounted expense. (INSTALL UPDATE): Edwin arrived on time and completed all contracted work in a reasonable timeframe. He was extremely professional, and after hearing about health issues made additional "air cleaning" recommendations. Had Billy (mentioned above) call us THAT NIGHT and explained everything including pricing. We're grateful we were able to give our unit a hand up to keep it running, AND give ourselves cleaner air for hopefully less doctor visits in the coming year. Update: 7/9/26 Edwin came out today to help us replace our SOLARIAS UV SANITIZING BULB, they completed the assessment, got the appropriate bulb, replaced, and closed up my attic in less than an hour. AND while I was on a business video meeting. If we could give 10 stars we would! Thank you again Hachi Air! Loyal Customers and Referral Partners have been earned

Awesome service and dedicated to fix my issue, they worked with me with pricing and stayed until my…read moreAC was working. They explained what was going on and walked me step by step on my options and even showed me. I couldn't recommend them more A+++ Zechariah and Billy were my angels A+++++

I've been a customer of Comfort-Air Engineering & Primo Plumbing for over five years, but my recent…read moreexperience has been unacceptable. The company double-billed me for the same AC service, an invoice I had already paid, and has ignored three months of my calls and emails seeking clarification about the second charge. I continue to receive automated invoices without any explanation of the duplicate billing or the work supposedly performed. Even worse, an employee reached out to me in an email, falsely claiming that I was trying to hold them "financially responsible" for things outside of their control simply because I asked a question about the work performed. This was especially troubling since the dispatcher had already confirmed it was the same issue being repaired a second time. Neither management nor the owner (who had been personally introduced to me) has ever responded. This company's unprofessionalism, billing errors, and disregard for customers are appalling. Avoid this company at all costs. I am now evaluating whether to escalate this matter to consumer protection agencies to prevent others from being treated the same way. It's sad to see a business I've supported for years fail to provide simple explanations and treat loyal customers this poorly. All trust has been lost. Response to the Company's response: I appreciate the company's reply, but it unfortunately confirms the very issue I described. For three months, I asked for clarification on why I was billed twice for the same unresolved problem, a matter your own dispatcher acknowledged was the same service being revisited, not a new one. That's why I reached out for clarification, as anyone would after receiving a second bill by surprise that was said to be for the same work. The repair was only completed successfully on the second visit, which is when payment should reasonably apply. The problem has since been resolved with no further issues, confirming that the first visit was not a completed job, something also acknowledged by the dispatcher. Despite repeated outreach, no one ever explained this or provided details of what was done on that second visit; I only received another invoice. After being ignored for months, I ultimately paid the second bill under threat of collections, not because the situation was ever clarified. The owner's follow-up came only after I posted this review, and even then, my questions about billing and communication were not addressed. I've been a customer for over five years and have always paid promptly once a repair was completed. My only request was transparency. It's disappointing that instead of acknowledging that, the company continues to deflect responsibility rather than address the lack of communication and customer care that led to this situation. I'm not looking to escalate this any further; I simply wanted the company to understand how this came across from a long-time customer's perspective. I genuinely hope you take this as constructive feedback. In my experience, clear communication and follow-through make all the difference in maintaining trust and long-term relationships. Disacknowledgement only leads to a loss of trust, and in this case, confirms it.

They've saved me a small FORTUNE multiple times…read more Today my aircon drain plugged upstairs. AT 4:30 pm o;n a Fridday I needed help. They sent out someone for an emergency call. They fixed it fast and charged me UNDER $270!! On a Friday evvening at 7 pm. when tech arrived. That's amazing. He also figured out how to unclog the downstairs sink which drained slow. No one else could figure it out cause it's copper pipes that are an odd configuration. Another time he sold me an air conditioner for about $9,000 less than others would have charged. He said it was an older model he had. It works fantastic as the house is older. Perfect match. I'm not saying they're perfect. But I've dealt with other plumbing companies who tried to charge me $10,000 for a problem they fixed for $300. HONEST is freaking hard to find.

My wife and I recently discovered that our attic A/C unit wasn't draining properly, and we were…read moreworried about potential water damage. We contacted Texas Air Repair close to 10:00 PM, and to our surprise, someone called us back almost immediately. They were genuinely concerned and got us scheduled for the very next day. Our technician was friendly, professional, and thorough. While clearing the drain line, he found that our system was significantly undercharged with refrigerant, which was making the A/C work much harder than it should. He took the time to explain everything clearly, and we decided to have the system brought back to the manufacturer's specifications to help prevent future problems. We really appreciated the honesty and transparency from Texas Air Repair. It's unfortunate that our home builder didn't show the same level of care during the original installation. We couldn't be happier with the prompt, professional service we received and would highly recommend Texas Air Repair to anyone looking for honest, reliable A/C service.

I personally negotiated this contract and spoke directly with the self-reported owner by phone. His…read morecommunication style was aggressive enough that I had to stop the conversation and ask him to take a breath. I observed that the owner left a kink in the AC line on a brand new system install. I have photos documenting the condition of the line set and wall penetration before it was covered with foam. Homeowners: inspect the work yourself before the crew leaves, document everything in writing, and consider red flags like someone getting agitated at basic questions.

These guys are top-notch! Professional, courteous, on-time and they get the job done the first…read moretime!!!! Anthony came to my home to repair my heater. I told him the issue and he went to work. He diagnosed the issue, fixed the issue and my home is now warm again in less than an hour. I highly recommend 1st Reliable Service AC & Heating!

My warranty company picked 1st Reliable Service to fix my AC unit. The owner, Anthony Buitrago,…read moreshowed up to look at the problem. He asked me to venmo him a $75 fee that my warranty company charges to fix things and scheduled a follow up appointment to fix the unit. He never showed up. Didn't even call. I contacted him again to schedule another appointment. Again, he no call/no showed. Anthony, the owner, stole my money and wasted 2 days of my time. Don't hire this company. If your warranty hires them for you, request a different company.

We used CamAire as a provider from our home warranty. My AC broke early Monday morning and we were…read moregiven the first available appointment on Tuesday. Communication was great with the company. The receptionist even went over what would be covered by the warranty over the phone. When Jaime did arrive, he was fast your thorough checking our AC to ensure everything else was in working order. He's knowledgeable and also looking around, has reasonable pricing. I was really happy with the service he provided.

Sent out by our home warranty for a broken air conditioner and they were great to work with, helped…read moreus get our AC replaced partially through our warranty company and were quick on the install!

We asked for a technician o make some adjustments to the Trane system we bought in spring of 2025…read more James, who has worked with Wright Home Services for more than 15 years with Trane products, made some adjustments, and the system continues to keep us cool. The Trane system was installed by Wright in April 2025. Quite an upgrade compared to the nearly 20 year old system we replaced. All in all, we have noticed a significant decrease in energy consumption and cost.

Thanks sooo much to Wright Home Services and their Technician Tony who came out today when our A/C…read morestarted leaking. Marissa at the office hooked us up quickly when I called and sent Tony out to take care of everything. Huge kudos to the team for going over and above when we needed them!

I have been using 1604 Air Conditioning and Heating for more than 10 years. I have used their…read moreservices for a total replacement at one home and repairs in two other homes. The owner, Craig Taylor personally took care of my needs. He was prompt, honest and professional. His personal attention to get my HVAC needs completed in a timely manner provided me minimal down time from a company that I trust. The quality of the work was top of the line while saving me from wasting money on needless costs. In October of 2025 , I decided to build a new home. I knew the only company that I needed for my new installation was 1604 Air Conditioning and Heating. My entire system was installed in 3 days and I am incredibly satisfied with the quality and care provided. The system was reasonably priced and I actually saved money on the new system. I highly recommend Mr. Taylor and 1604 for new systems as well as service and repairs.

i can't say enough good things about 1604 A/C and Heating. I had Elmer's A/C examine my two…read moresystems a month ago and was told I needed to replace both plenums to the tune of $2,000+. Other items were added to the estimate. I was totally surprised and called 1604. Craig came out and performed a complete inspection to find that the plenums were not leaking in any way. This senior citizen was pleased to learn the truth. He also inspected the compressors and topped them off with freon. His costs were very reasonable given the inspection and work performed. Craig is very personable and very experienced with A/C systems. As a one person business, he does not pay for office space, payroll taxes, leased vehicles and other typical business related expenses. He is able to pass those savings on to his customers. His new van holds all types of parts and equipment for repairs. I highly recommend 1604 A/C and Heating to anyone who needs service with their HVAC systems.