I have no idea why Yelp would downgrade the 5 Star rating I gave this business back in June 2023 to…read morea 3 Star rating. That's bull$hit! If I could give these guys 10 Stars, I would without hesitation! They were on time, professional, and wasted no motion or time getting me moved from Cross Lanes to Eureka Rd. off Corridor G.

We all know moving is not a easy task. Helping Hands of Charleston does a great job. He responded…read morequickly to any questions. They were on time and worked hard very hard. I have a 3 story house and they helped pack and moved me to Kentucky, what a task. He and his crew jumped in and helped pack when I became overwhelmed, Thanks So Much guys. He is very resourceful and can step in and solve your problems. I wish I had called them sooner he could have helped with the down sizing. If you have called one of the big moving companies you will jump with joy when Kiwan gives you your quote. It's been a very long time since I saw anyone work this hard and be so pleasant all day. Give these guys a call, they will get you moved and save you a lot of money.

Derrick and his crew showed up on time, very personable, eager to get the job done to my…read moresatisfaction! Due to some unfortunate circumstances (unrelated to the movers), the move in had to be delayed until the following day. Derrick was so cooperative and was able to shuffle his schedule to accommodate me Would not consider using anyone else!

From the owner: Our family business specializes in residential and commercial full-service moving, loading,…read moreunloading, packing services,courier/ delivery, and affordable labor. We also specialize in home beautification, in home moving, garage beautification, and domestic extractions. We offer small and large-scale junk/trash removal. We have recently added cleaning services for our residential and commercial communities.

Brian w and Dustin p were very polite and very professional. I highly recommend this company for…read moreyour moving needs

Overall, the process was pretty smooth. However, when we began to unpack our storage unit, we…read morerealized we had items missing. I would recommend anyone who is loading into a storage unit to go item by item on the list to make sure you received all your items. I am just hoping to get some compensation back for the lost items.

If I could give a 0 star, I would. Despite repeated phone calls, this company dragged their feet…read more They totally blew me off. The would not send a contract and they never sent a copy of the insurance coverage provided should they damage my property. I would not recomment a company who does not have insurance to protect your property and I certainly would never sign a moving contract with a company who offered no protection. This company was a huge disappointed. They sounded and responded as though they were a bunch of kids there to move furniture.

These guys were great! They were able to fit everything in one trip. They treated all our furniture…read morewith care and put it where we wanted. They were very nice and prices were reasonable based on the work and time.

Beware of false overtime fees. While we had a good experience with the moving crew, the…read moreowner/manager tried to charge us for fake overtime fees. Do not fall for this. Moving is stressful enough, and worrying about being scammed was not something I needed to deal with. Also, the packing crew missed a lot of our items, which I then had to pack myself. Several of the boxes were packed improperly, and I had to redo the work.

Very responsive and got what we needed moved the same day I called. Great work and very nice guys…read moreto work with. I would defintly recommend these guys for sure. Great Job!

In general, our experience with ABF/U-Pack was good. Prior to the loading, it would have been good…read moreto know that ratchet straps were to be provided by me. All the communications with U-Pack were excellent. However, upon delivery of the trailer to our new home, many of the boxes, especially those with wooden frames, were soaking wet. Fortunately the frames were well packed in bubble wrap, etc, so there were no major issues. Another day in the water and that would not have been the case.

beware of rodents at the Washington location. terrible facility. Water intrusion issues along with…read morerodent issues. all contents were ruined as a result of their lack of maintenance.

Setting up the appointment for a walk-through was simple (especially since we were short on time…read moreand it was last minute), and the consultant showed up on time and gave us a binding estimate for our furniture. This was a cross-country move from WV to CA. United Van Lines has these "pod" type moving containers, although not the ones they advertise on their website. These were actually large, wooden crates, usually used for freight shipping. Our consultant at Lambert Transfer told us it would be quicker to ship and to receive our goods if we went via the "pod" over using a typical semi-truck. Answer is, it's about the same (They picked up our furniture on May 27, we FINALLY received a confirmation delivery date of June 16). He gave us an estimate of needing 3 pods, he was correct. It was like pulling teeth trying to get a delivery window for when our things should arrive. On moving day, the truck and 3 men showed up on time. They started work quickly, albeit a little rough with just letting our plastic totes "slide down the stairs." The men were polite and friendly, they brought music and their own drinks/food. We did all the packing of boxes/totes ourselves, and let the movers handle our 2 flat-screen TVS, glass-top desk, & glass aquarium. All furniture was wrapped by them with padded blankets. A few things stood out: - They used one of our packed boxes to prop up our sofa to pad the underside with a blanket. What if something valuable/breakable was in there? Just LIFT IT UP, there are 3 of you! - Frequent breaks. I get you need a lunch break, but considering we had most of the packing completed and almost everything downstairs waiting for you to move it out, it shouldn't have taken so long. - They really did a good job of packing the boxes and furniture in tightly.. however, a lot of boxes that were labeled FRAGILE were turned on their sides, and a box labeled "DO NOT STACK"... well, you guessed it, they stacked things on top of it. I'm just waiting to see how many things are damaged.. There aren't many mover choices in the Charleston, WV area, so you're kind of stuck with a few and hope for the best. Overall, if you have a smaller load and a short distance to go, Lambert should be considered. However, communication when trying to coordinate a cross-country move was shaky/fair at best. We haven't received our goods yet, but I probably would not use Lambert again for such a large move.

I had an experience very similar to Andrew (a Google review). I ordered a sectional sofa online and…read morepaid an additional $100 delivery fee to have it delivered indoors. There were two delivery drivers. One was fine but the other was rude AF. He seemed irritated to even be there and was in a hurry to leave. I had to trace back through 4 different companies to track the original shipping company that sent out the order and even though they were told that I had indeed paid to have it delivered inside that they wouldn't do it without new paperwork and it would be "at least a week or two" before they could come back with it. Someone named Jeff, I'm guessing a supervisor, called multiple times telling them to just leave it and go. He didn't care that I'd paid for indoor delivery nor that the originator had confirmed it should be inside. I kept hearing him say that Lambert wasn't paid for that so they weren't doing it. They obviously don't give a whit about customer service. This is, BY FAR, the absolute most horrendous experience I have ever had with a company. Fortunately, I spoke to the company I placed the order with, they refunded my shipping fee, and have promised to take this issue up with Lambert themselves. I hope they lose the shipping contract, they deserve it.

We call it "The move from Hell" because of the experience we had prior to hiring Move Time Movers,…read morebut they really saved the day. The three men they sent us were friendly, fast, and fun. Believe you me we needed their help and their fun after the few weeks we had. I wouldn't hesitate to hire them again and tried to hire them again but our schedules changed and a bunch of family showed up last minute, so we ended up not needing them. Please give them a call when you need help moving, you won't be disappointed.

Move Time Movers arrived on time, did a great job, and were easy to work with. They made everything…read moreso easy. We were very pleased with their work and look forward to working with them again in the future. I highly recommend them!